It's been a while, hasnt it?
Our team is happy to announce that almost all packages have been sent! The only ones left are the last few we are still waiting to hear back from. If you have any issues with your rewards or have not yet received them, make sure you reach out. We want to make sure all of your goodies get to you! You can send a message via Kickstarter or through our tumblr, we are checking both.
We've had quite a few inquiries in our inbox asking if there are any leftovers and indeed there are. After months of teasing, we are almost ready to open up our shop! We have decided to go with Ko-Fi to sell the remainder and once they are gone they are gone forever.
Follow the Ko-Fi shop so you can be alerted when the shop opens!
We will send an update as well when it goes live.
We have made our first donation to the Palestine Children's Relief Fund (PCRF) as voted on by the community! We didn't want to sit on it when those dollars could be put to good use, so $20,000 has been donated thanks to all of you. The DCA's would be so proud!
Once we sell everything else our finance mod will tally up everything and post the official numbers.
Will any of the merch be available after the shop closes?
No, we will not be restocking anything. Once it's sold out it's gone for good.
Will Digital Copies Be Available After the Shop Closes?
No, we will stop offering the digital items when we close our shop. This is so we can calculate the final numbers and make a final donation to PCRF.
What is the difference between the regular Zine, B-Grade & C-Grade Zines?
The main listing for the physical copies of the zine are the A-Grade Zines. They are in perfect condition. B-Grade zines have some minor knicks and scratches. C-Grade zines have more obvious scratches, printing issues etc. All zines regardless of grade are legible and don't have any major issues.
Do you need to be a Kickstarter Backer in order to buy from the shop?
Nope! The shop will be open to everyone. If you know anyone who missed out during the campaign this is their chance. Items are first come first served.
Do I get the digital items when I order a physical zine, like in the campaign?
Yes! All orders with a physical zine will get a key sent to them to gain access to the digital files of the zine they ordered on itch.io. This includes the Secret Bonus Level bundle.
Are You Shipping Internationally?
Yes we are, and we have kept the same flat shipping rates that we used during the campaign.
Can I Return My Items for a Refund?
We are not taking returns or offering refunds. All Sales Are Final. If there are any problems with your order just let us know and we will do what we can to resolve your issue.
Why Are My Charms/Pins/Standee Cloudy looking?
Most acrylic items have been shipped with the manufacturer's protective film still on them. This further protects them during shipping. It can carefully be removed.
Are You Going to be Doing Another Zine/Project?
We do not have any plans to move forward with another project. This one was a doozy and while we planned for a lot, your response was more than we could have imagined! It will take some time to recover, but we've had a blast making this a reality.
I Have Not Received My Items/Items were Damaged, What Should I Do?
Please reach out via DM's on Kickstarter or tumblr. A message is better than a comment as the comments are easier for us to miss.
Make sure you follow the shop and don't forget…
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theartofmadeline
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