Rapid Despatch

        We are a company of unrivalled couriers, offering our services throughout Southampton, Farnborough and Reading. Since our inception in 2001 we have grown to offer our services to a wide range of individuals and sectors.

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Rapid Despatch provide a medical product delivery service including specimen and blood. Contact us now for more information and an immediate quote.

Blood transport

Specimen sample transport

Secure, tracked delivery

Scheduled and on demand emergency service

Secure, tamper proof, blood transport bags

Immediate proof of delivery

Delivery to designated location

Same courier throughout delivery

Delivery to consignee only.

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Rapid Despatch provide a full on board air courier service for consignments that are urgent, private or both. Contact us now for more information.

Customers premises collection

Airport meeting Point

Customer designated collection point

Airport to Airport collection and delivery

Delivery to designated location

Same courier throughout delivery service

Texts or e-mails tracking each step of our service

Same day service, (subject to collection time)

UK, Europe and Worldwide courier service

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Rapid Despatch are your recommended choice for Couriers in Basingstoke, Southampton, Reading, Farnborough, Berkshire & Hampshire. We specialise in the delivery and collection of urgent items from around the UK and stop at nothing to see a speedy delivery of service. We are one of the regions leading providers of same day courier delivery services so if you need something delivering quickly and securely we’re the people to call upon. Contact us now on 0345 8333 833

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Rapid Despatch specialises in providing a high quality same day delivery service 24 hours a day, 365 days a year. Your goods will be collected by a dedicated vehicle and are then couriered straight to the delivery point ensuring they arrive as quickly and securely as possible.

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And we also have our Southampton page which of course is for all you guys from in and around Southampton :) Be sure to give all three pages a follow! 

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We also have our Reading page! We’re also always adding new content to this page as well as both of our others! 

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Be sure to go and visit our Basingstoke Google page! We’re always adding useful links to the page!

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The latest Tweets from Rapid Despatch (@RapidDespatch). We offer unrivalled courier services throughout Basingstoke, Farnborough, Reading and Southampton. We specialise in the delivery and collection of urgent items. Hampshire / Berkshire

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Rapid Despatch are your recommended choice for Couriers in Basingstoke, Southampton, Reading, Farnborough, Berkshire & Hampshire. Contact us now on 0845 8333 833

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If you’re considering making use of our storage or overnight courier services take a look at our terms and conditions. Don’t hesitate to get in touch with any further queries.

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Onboard courier service

A Social Media Story storified by RapidDespatch

Rapid Despatch offer a full onboard courier service for consignments that are small and very urgent.

A member of our team will collect the consignment (which cannot exceed constraints imposed bu the relevant airline) from your premises and take the item by scheduled aircraft to the nearest airport available for delivery.

On arrival at the specific airport we can either deliver the consignment directly to the delivery point or meet the consignee/appointed representative at a designated meeting place.

The onboard courier service is highly suited for consignments such as small components, pharmaceuticals and medical equipment.

This service include:

Customers premises collection

Airport meeting point

Customer designated collection point

Airport to airport collection and delivery

Delivery to designated location

Same courier throughout delivery service

Texts or emails tracking each step of our service

Same day service (subject to collection time)

UK, Europe and worldwide courier service

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We've just opened our new office in Basingstoke!

We’re really excited at Rapid Despatch. Earlier on this year we opened our latest office in Basingstoke and that means businesses in the local and surrounding areas now have full access to our range of professional courier services.

As well as maintaining a strong presence for same day courier solutions in Farnborough, Reading and Southampton, we’re up and running in Basingstoke, handily located just off the A339, giving great access to the M3 and all local towns.

Some of the areas that are close to our new premises include Hook, Overton, Whitchurch, Tadley, Bramley, Odiham and Kingsclere, if you run a business in any of these areas and need a same day or overnight courier just give us a call.

The team in Basingstoke has over 25 years’ industry experience, they’re experts in the local area and they know how to deliver goods on time, every time. The good news is business is brisk in Basingstoke and we provide same day courier services, international courier deliveries and UK next day deliveries, tailored to personal requirements.

With a range of vehicles suitable for deliveries of all sizes, including motorbikes, small and large vans, plus Sprinter type vehicles, we are confident we can service our customers’ requests to the highest standards, whilst offering great prices on all of our courier services.

Basingstoke might be our newest office but we have been delivering consignments for many years; we know what our customers like and we know how to provide excellent levels of service, representing real value for money.

Please get in touch if you require any of the following:

Sameday courier  

Overnight courier

Fulfilment

International courier

Warehousing

Cheque Collections

We’re here to help!

Our drivers are friendly and polite, they specialise in the delivery and collection of urgent items around the UK and one call is all it takes to book our service whether you require a same day courier in Basingstoke, Southampton, Reading or Farnborough.

Feel free to contact the team at our new offices to find out more about our services.

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The impacts of a courier halting deliveries

All parcels undertake a journey to get from the retailer to the customer. This journey can be a mere few miles or a transatlantic voyage. The potential for mishaps to occur is vast, and on the odd occasion parcels do become lost in transit.

On occasion, couriers have chosen to strike. These strikes have been prompted for a wealth of reasons. From inadequate working conditions to insufficient remuneration, and even bullying and harassment, couriers have chosen to put down the parcels in an effort to procure a better working environment.

Whereas consumers cannot really begrudge those that elect to strike (after all a happy workforce is a productive workforce, one more inclined to deliver superlative levels of service), however there are implications for those that have placed, or intended to place a consignment in the future.

Consignment delivery delay

Those that have placed an order for goods and are awaiting a parcel may experience a delay in the delivery of goods. This doesn’t mean that your order will be permanently lost in transit, just that you may have to wait a short while, until any dispute has been resolved and the couriers return to work.

Build up of goods at a depot

It goes without saying that if couriers are not transporting parcels to and from a depot that an excessive amount of goods will pile up inside the depot. Depending on the length of the delivery shutdown period, the depot may be stocked up for days, weeks or in the worst circumstances, even months.

Unhappy customers

No matter the nature of a business, it has one key objective: to deliver products and services. Should any issues arise that prevents the delivery of what has been promised, this will lead to unhappy customers and damage to the brand. Should a courier be unable to deliver what they have promised, the wider implications may damage your brand.

Loss of revenue

Businesses should run like a well-oiled machined. They rely on their employees to deliver the promised products to customers. Should a situation arise where employees are unwilling or unable to work, a business will incur a loss of revenue. For this reason, it’s paramount that sound employee wellness policies are observed.

In order to enjoy consistent success over a considered period of time should deliver on their promises. Should a courier service be plagued by a halt in their deliverable service, the short-term and long-term implications can be vast.

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How couriers help consumers during adverse weather conditions

The UK has endured periods of torrid weather in years of late. From prolonged bitter-cold winters to the floods that have decimated large areas of the south, the weather has certainly made its presence felt.

These periods have caused great disruption to various areas of British society, none more so than couriering and transportation. Couriers have found themselves fighting against a swell of conditions that make their job all the more difficult to carry out.

Proactive couriers should take necessary precautions to ensure that their brand reputation doesn’t suffer from the wrath of the weather. Here is a list of what couriers need to practice in times of tumultuous weather.

Operate a transparent service

It is paramount for businesses to establish a relationship of trust with their customers. This trust will encourage customers to use the service repeatedly. Commercial trust can be established in a number of different ways, none more so than by operating a transparent service. Consumers will always use a reliable business that they can trust.

To all affected customers

Today, we are all obsessive, impatient consumers of information. This transcends both or commercial and personal lives. We want to know, and we want to know now. As a courier with knowledge of delays due to adverse weather, it’s paramount that you communicate this to your customers. The easiest way to do this is to announce it online. This will save frustrated customers phoning and enquiring about the delay of their goods. A professional and courteous response demonstrates transparency, honesty and a customer focus.

Email and text alerts

One of the most influential ways that couriers can communicate the progress of customer parcels in by sending SMS text and email alerts, complete with a consignment number. This allows customers to track the progress of their parcel, especially important during adverse weather conditions, when delays are to be expected.

Collection and delivery

Adverse weather conditions will affect collection and delivery times. This is almost guaranteed, after all how can couriers safely transport goods by road in icy conditions? When the weather becomes so torrid, it is simply too unsafe to travel. Keeping customers abreast of the fact that both delivery and collection times may be affected is imperative.

When adverse weather affects certain areas of the UK, inevitably travel will be affected. All good customer-centric couriers should ensure that they provide transparent services that keep consumers informed of any delays and instil confidence that despite any setback their confidence is the utmost priority.

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Five reasons courier services get the edge over normal mail

When the need arises to send a parcel, it is important to find a means of delivery that is fast, efficient and reliable, especially in business and commerce. Regular mail services may not offer the speed and efficiency required, so here are five reasons a good courier service is…

http://www.ebestproducts.com/2013/06/reasons-courier-services-edge-normal-mail/

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Visit our website to find out a little bit more about our team and what we do.

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Our same day express passport collection and delivery service allows us to collect your passport and deliver it back to you the same day, saving you from having to stand around for hours waiting only to spend a few seconds actually picking up the documents.

We can completely remove the stress from this process for you and can make arrangements with you and the Passport Office to collect travel documents on your behalf.