Seeking Excellence by Robert Stevenson

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Why Ask … if You’re Not Going to Listen

Why Ask … if You’re Not Going to Listen

American television and radio host, Larry King, once stated: “I remind myself every morning: Nothing I say this day will teach me anything. So, if I’m going to learn, I must do it by listening.” The problem I see with most people in management these days, is they have forgotten how to listen. It’s as if, now that they have power over people, they’ve decided there is only one way to do things,…

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“The Process” You might not be a fan of the University of Alabama or college football, but if you are a fan of SUCCESS, I think you will find what I am about to share very helpful.

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What Makes You Stand Out ?

What Makes You Stand Out ?

When I deal with the sales team of any organization, there is one specific question I like to ask that will tell me how skilled the salesperson is and how good their sales training has been. I ask the question in a private setting, just the two of us. Here is the question:

“I have spoken to your top three competitors and they have told me

why I should do business with them.

I would like to know…

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Spending Other People’s Money I just completed a program in Las Vegas and I thought I would share with you a few of the reasons why my client was disgusted with the entire convention staff at the hotel.

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The Future is Yours

The Future is Yours

I just did a program for a large multinational manufacturing company, who has been in business for over 70 years. My client’s theme for the conference was … The Future is Yours. In preparing for the program, I decided to do some research on great quotes and statements that have to do with our future. I ran across a statement made by the esteemed economist Dr. Lowell Catlett that really surprised…

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P.O.W.E.R

It is a new year with new opportunities and new challenges. According to Forbes magazine, over 40% of Americans prepare a New Year’s Resolutions list. Self-improvement (48%) is the top category for resolutions; weight (38%), money (34%), and relationships (31%) round out the top four “Resolution Types.”

Age seems to play a huge role in the success rate of achieving your New Year’s Resolution. 39%…

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Forget Something?

A while back I did a huge favor for someone and never heard anything from them … zip, zilch, nada, nothing. Just a simple “Thank You” would have been nice … but they acted as if it was expected of me. To say that I was disappointed is putting it mildly.

To me, disappointedis a very powerful and scary word. You see, disappointed can turn into other “Dis” words, such as disgruntled, discouraged,…

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SKILL & WILL

Let’s get one thing straight … we all begin as a NOVICE. No one, let me repeat that, NO ONE starts as an expert. We all have to learn to walk, talk, eat, swim, count, write, and read. We all start at zero, the bottom, from scratch, zip … with absolutely no knowledge, experience, or understanding of the “THING” we are about to learn. I actually like that fact; for once, everyone starts at exactly…

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Solve It by Sundown

Solve It by Sundown

The Internet has revolutionized the computer and communications world like nothing before. This world-wide broadcasting system can disseminate information without regard to geographic locations at the speed of a “click,” and there lies a BIG PROBLEM.

The speed of a “click” has now conditioned us to how fast we expect things.If you want a book you just download it (CLICK). If you want a movie you…

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Passion is Powerful

A few months ago I had the pleasure of working with Germania Insurance (based in Texas) at their annual sales conference with all their independent agents attending. The night before, at dinner, I had the opportunity to talk to several of their agents. I was fortunate to sit at the table with Matt & Kara Sodolak. (Matt is the insurance agent, and his wife Kara is in banking) I use the word…

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Different Approach

A couple of years ago I had the opportunity to address the Drug & Alcohol Testing Industry Association and it was one of the most memorable programs I have done in my career; the people attending the conference provide drug & alcohol testing for any company, organization, state or federal agency. During my interviewing process to help me customize my program, one of the questions I asked them was…

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Don’t Second Guess

We all have to make decisions every day. Some decisions we make require little thought and the consequences will not be earth shattering or career changing. But, there are other decisions we have to make that can have an enormous effect on our lives. Decisions like … who we are going to marry or do we stay single, where are we going to live, should we have children, what career/job we choose,…

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How Many Fans Do You Have?

How Many Fans Do You Have?

In the world of entertainment, sports and business … entertainers, athletes, athletic teams and companies have fans. 142 million people follow Katy Perry on Twitter and Facebook. Soccer great Cristiano Ronaldo has 138 million fans following him. Justin Bieber (136M), and Taylor Swift (128M) followers. 59 million people follow McDonald’s, Disney (51M), Red Bull (45M), Starbucks (43M), and Pepsi…

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How Many Crayons are in Your Box ?

How Many Crayons are in Your Box ?

If we were to compare the life we live to a box of CRAYONS, unfortunately, a lot of people will settle for a box of only 8 crayons containing the colors … red, yellow, blue, green, orange, brown, purple, and black. But, to be really successful in life and business, we don’t need to limit our options. There is a box of crayons with 24 color choices and even one with 64 color choices … in fact,…

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SETBACKS

SETBACKS http://wp.me/s1lC9k-setbacks

The great writer, F. Scott Fitzgerald, once wrote, “There are no second acts in American lives.”Nothing could be further from the truth. There are countless stories of people (and companies) having second, third and even fourth acts. Okay, so things didn’t work out the way you had planned, or you failed miserably, or, or, or … I could go on and on with examples of things that have caused people…

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First, Last or Next

First, Last or Next

We have all had a lot of “Firsts”in our lives; our first step, first day of school, first kiss, first dance, first car and our first job. The list can go on and on with the things we have done for the first time. Some were really hard, some we thought were going to be hard but turned out a lot simpler than we feared and some just happened by accident … but we got through them all. Then we all…

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Personal Communication Filter

One of the definitions for the word “filter” is “a device that is used to filter out something unwanted.” You can buy a pair of sunglasses to filter out unwanted ultraviolet light. There are water purification filters, oil filters, fuel filters, air filters, pool filters, cigarette filters, coffee filters, aquarium filters, and furnace filters. You can filter emails, filter out spam, and put a…

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