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Does your ERP solution provider really give all the support they can?

Support services are usually offered to the customer as an accident or call visit.

Accident - A problem the customer encountered while using the solution. Support has been extended to issues where it is reasonable for the problem to be in the Robosoft solution or customisation configuration. All efforts are made to remedy the remote incident, via email, telephone and external access to the required systems. Only in cases where external support can not be provided, the incident becomes "callback."

Invitation to visit - Onsite support is provided by a consultant who visits the site. A call is equal to one business day. The consultant decides the problem reported and may require some work off the site.

Request changes / requests - Changes and additions required by the client that were not in the original configuration / configuration. Changes / additions are managed through the change management process and will not be executed until the customer's effort estimate is approved.

Support Account Management- Support Account Management (SAM) services are designed to coordinate support relationships and services. A dedicated support account manager will interact with the client and coordinate internally on behalf of the client.

The Account Manager will plan and facilitate customer needs

Robosoft resource facilitation

Meeting and reporting

Escalation Management

Response times-

Response times that apply within support services that apply to the appropriate support level.

Proactive Services: Provides proactive services to reduce the number of critical issues. Also advise and advise in the short term on issues that do not know the daily solution of problems.

Proactive services are offered as health tests and KTC (Knowledge Transfer Community) workshop. Workshops can only be delivered to your team. A support account manager will work with you to determine your specific KTC needs.

Critical Information Services- Critical Information Services provides technical information about the product and implementation in a way that helps you implement, execute, and run the product in a more efficient and effective manner.

Reporting a problem- Robosoft will provide a process with the necessary templates to log in to request technical support. All support requests are registered to provide the contacts provided by RoboSoft, along with the Robosoft escalation path.

Robosoft Solutions is a Microsoft Dynamics support partner in UAE widely used by companies.

Robosoft is the ERP solution provider that has an unbeatable performance with customer retention and customer satisfaction being recorded at 17% above the Microsoft Partner Average.

All that comes from the support we provide to their customer to build a relationship and maintain it throughout the life of the two entities partnership.

What softwares does the Oil and Gas industry need

By working with RoboSoft solutions to take advantage of the ERP system benefits, you can simplify business and operational processes. Our experience with Microsoft Dynamics Nav helps you get a clear picture of your data, sales and financial reports. Powerful and easy solution to increase efficiency and productivity, improve planning and improve decision-making mechanisms. Dynamic Touch helps you to overcome challenges and to create integration between all industry functions, including manufacturing and maintenance. Reorganize your business processes based on common global practices using software solutions provided by Robosoft solutions and our extensive knowledge of technology.

Success is not only achieving short-term, but also being sustainable in the long run. The maximum investment for your business, including IT, helps you achieve your business goals. Microsoft Dynamics Business Plan Enhancement Ready (PREP) by RoboSoft Solution helps you to:

Upgrade to the latest technology to increase your team's productivity.

Get more investment in your IT.

Draw a road map technology that keeps your company at the forefront of innovation.

Managing a multi-functional or multinational company growing with global ERP features.

Help increase productivity and simplify your business by linking key features of your organization.

Specifically for ERP the ROBOENERGY software for Oil and Gas industry tackles the following problems-

Centre wise P&L reporting (be it lube, oils, fuel, etc.)

Close relationship maintenance of your customers

Logistics Management

Profit Management and Reporting

Quality Management

Terminal Management

Collateral Management

And many more services are provided in the package made by Robosoft to maximise your efficiency in the Oil and Gas industry. Further Add on Modules are also provided to help you customise your own software that will be highly beneficial to you.

To know more about the software or to get a free demo feel free to Contact Us Here.

The accounting software specially made for Oil and Gas industry

Let me tell you about what should an accounting software of an Oil and Gas industry should include and tell you some softwares that let you optimise and manage your funds to the maximum.

Income account

Oil and gas companies in the UAE and other oil exporting countries must accurately register and report oil, gas and other product sales. Accurate and timely accounting for oil and gas revenues requires the follow-up of complex contracts and lease prices for owners. This is becoming increasingly difficult due to new challenges such as horizontal drilling. ROBOENERGY supports the accounting requirements for oil and gas revenues by offering flexibility to follow multiple ownership agreements in a single interest rate split.

Fixed Accounting Software Assets

For oil and gas companies is increasingly important to track fixed assets. Successful drilling requires more control over the availability of piping and drilling tools and equipment. The ability to track deliveries and transfer material is critical to maintaining savings in drilling costs. The current expansion poses challenges for oil and gas operators in accounting for gardening stocks, warehouses, inventories and real estate facilities. Solutions by Robosoft provide the ability to track the transfer of material between sources, partners, yard and warehouse inventory. An additional advantage of the solution is the ability to automatically calculate Depreciation & Ammortization within the application.

Financial reporting programs

Oil and gas managers require flexibility in investigating and diagnosing financial and accounting information for the financial statements and meeting the legal reporting requirements. The ability to assess key performance measures and investigate exceptions is critical to delivering the required reports accurately and in a timely manner. By providing a comprehensive analysis of specific financial and accounting information for oil and gas, our customers can avoid the need to recover and avoid unnecessary sanctions. RoboSoft provides basic information through detailed reports, dashboards and company intelligence, which allows you to report, analyze business performance, and meet legal requirements.

Capital expenditure management

Oil and gas producers at the source are experiencing a large increase in drilling operations. This requires additional attention from oil and gas operators to control investment costs. Fast-paced drilling activities make timely reporting and analysis essential for cost control. The Department of Education and Training plays a key role in risk management and spending. The Robosoft workflow application helps to track the AFE approval process and allows reports and scorecards to compare the budget with actual costs incurred.

Still feel some functions are missing. We cover many more functions usable by the Oil and Gas industry in our package and provide add on modules for customisation as well. Contact us now to know more and get a free demo of the software package.

What is the document management solution by Microsoft?

Document management focuses on storing and organising documents that support ongoing active work, including content creation and exchange within the organisation. When organisations do not have a formal document management system, content is often created in a non-administrative and decentralised manner in distributed files and individual hard drives. This makes it difficult for staff to find, participate and collaborate effectively. This also makes it difficult for organisations to use valuable information and company data in content. Today Document management systems are provided in full package softwares as well as add on modules.

Microsoft Office SharePoint Server 2007 supports document management needs in your organisation by providing a wide range of document management capabilities that enable you to:

Store, organise, and locate documents.

The Document Centre site template enables you to create multiple sites that are optimised by you according to your benefit for creating, using and storing large number of documents. It is ensured that only one user changes a document at a time which is also recorded to ensure transparency and reliability.

Ensure the consistency of documents.

When the team members go to the documentation center to create a new document, each type of content will appear as a choice on the new button in the document library. Each type has its own content, so all user manuals and product details share a simple format. For example, all user manuals have descriptive data that applies to models. Each type of content can also have its own workflow, so that the team may think each user follows the same feedback and approval processes. Because other product types exist in existence, these documents can follow different processes and contain different metadata required columns.

Manage metadata for documents.

One of the basic ways to find information saved on a web site or document management system is by browsing or searching the saved metadata (document attributes) along with files. However, employees in companies often do not take the time to add or update the document assets when saving them.

Help protect documents from unauthorised access or use.

Office SharePoint Server 2007 provides many ways for companies to save documents saved to the SharePoint site from unauthorised access or use. Information management management (IRM) can apply to a full document library to protect the entire set of documents. IRP allows you to limit the actions users take on files downloaded from SharePoint lists or libraries. IRM encrypts download files and limits the set of programs and programs that are allowed to decrypt these files. Restrict the rights of users who are allowed to read IRM files, so as not to copy the copies of the printing files or copying the text from them. IRM helps your organisation to implement corporate policies that control the control and scope of privacy or proprietary information.

Ensure consistent business processes (workflows) for how documents are handled.

Office SharePoint Server 2007 offers built-in offices to support simple document related business practices, and can be used to manage tasks such as documents review, approval and signature collection. The workflow is defined as the automated movement of documents or objects through the actions or activities of the business process. Workflow will help to manage executive business processes more effectively because they can automatically track and manage human activities in these processes.

http://robo-soft.com/microsoft-dynamics-nav/add-on-modules/

Robosoft solutions being a gold certified microsoft software provider provides a well built and customised ERP softwares with document management software as a built in module that can also be purchase separately. To know more Contact Us now.

Why you need ERP if you belong to the construction industry

If there is an industry that makes progress and technological investment for long-term growth, it's construction. Building companies recognise the need to grow and make these investments for more efficient activities, increase the visibility of their activities and save long-term costs. If you are in the construction industry, try to determine if investing in a strong business resource planning (ERP) solution will grow your business. There are many reasons to invest.

Enables the contractors with powerful tools

Contractors: Are there any tools or resources that depend on it? This makes ERP software a great source for those in the construction industry. It offers a wide range of features specially designed for those who are in building management, including:

Accounting, financial management and payroll tools are designed to make your business financial sector more flexible and accessible across all departments.

Efficient bid management with the ability to access historical customer data and financial records through an integrated CRM solution.

Historical data and performance analysis, with the ability to go into detailed statistics, while also giving an overall vision of the company, can now be missing without resolving the ERP application.

Enterprise-wide and multi-site automation, real estate accounting, etc.

Track profitability, margin control and asset management, specially designed for managing equipment and resource building.

Mobility, with the ability to access data anywhere you work with your portable device or tablet.

And so much more is provided by a microsoft dynamics nav partner for construction

Project Tracking

In construction, the ability to follow and analyse project progress is critical. Construction projects must be completed on time and their employees must be responsible for their performance. The ERP system gives you a complete overview of the progress of the project, from start to finish, to ensure that they are completed in a timely manner and with the book. This vision improves operational performance and does not cause projects to be cracked.

Managing Assets of the firm

The construction software by Robosoft helps you allocate Long Term Assets like machinery, vehicles, etc. on a basis that is profitable and most beneficial in terms of efficiency.

Regulatory compliance

Standards and regulations are just an important part of the construction sector. But what if we told you there was a solution that would automate many regulatory compliance features for your business? Contractors and business owners look forward to it! No more annoying, spreadsheets and paperbacks are hard to fight. Most ERP solutions provide visibility, transparency and data security to meet your organization's compliance standards without any hassle or hassle.

Top benefits of implementing and ERP solution

Competition- It is true that ERP software requires large investments, but there is also a greater cost when not make investment. While some manufacturers choose to stick to tried and true methods of the past, others are looking for technological solutions. Manufacturers can not delay the implementation of the ERP system where competition is invested in ERP and begin to reap the many benefits that we will cover later on.

Effectiveness- ERP solution eliminates repetitive operations and greatly reduces the need to manually enter information. The system will also simplify business processes and make it easier for companies to collect data regardless of the management in which they operate.

Prediction- ERP software allows users, especially administrators, the tools they need to create more accurate predictions. Because the information within the ERP as accurate as possible, companies can provide realistic estimates and expectations more effective.

Cooperation- No one wants to run a silent business with each department working separate from the other. Inter-departmental cooperation is a crucial and often necessary part of a business. With the data embedded in centralized and consistent ERP systems, there is no reason why departments can not work together. The program also addresses almost every aspect of business, which of course encourages collaborative and interdepartmental efforts.

Extensibility- Did you know? ERP systems allow the organization to add new users and functions to increase the solution that was initially implemented over time. When your business is ready to grow or needs more resources, enterprise resource planning software must be able to facilitate this growth.

Integrated information- There are no other problems with data distributed in separate databases; all information will be in one place. This means that you can integrate platforms such as the CRM program with the ERP system, keeping the data consistent, accurate and unique. Know your customer, your orders and your inventory, all in one place.

Cost savings- With accurate and real-time source of information, ERP software reduces administrative and operational costs. It enables manufacturers to proactively manage processes, avoid disturbances and delays, break down information records, and help users make decisions more quickly. If you have chosen the right solution for your business and the right supplier to meet your needs, you'll see a strong return on investment.

Simplified operations- As manufacturers grow, their operations become more complex. Manufacturing software automates business processes across departments by providing accurate, real-time information for all the benefits of the solution. The ERP system increases efficiency and productivity by helping users navigate complex processes, prevent data re-entry, and improve functions such as production, termination, and delivery. Aerodynamic and effective operations everywhere.

Mobility- The advantage of ERP solutions, such as Werkwiz ERP software, is to have centralized access to the database from where you work. Start, office, wherever, through our solution and mobile application.

Preparation of reports- The ERP program helps make reporting easier and more customizable. With enhanced reporting capabilities, your business can more easily respond to complex data requests. Users can also run their own reports without relying on IT help, saving time for users to use for other projects.

Productivity- Save time and increase productivity levels. It sounds too good to be true? It is not with an ERP program. By automating redundant automated processes, users have more time to work on other projects and urgent tasks. They can also work more easily, since the solution is designed to make it easier to use.

Requisition required- One benefit of ERP software that sometimes goes unnoticed is how well it relates to regulatory compliance in manufacturing. Erb Solutions will follow industry sound regulations and monitor compliance changes.

Flexibility- Modern ERP software systems are powerful, flexible and configurable. They are not a unique proposition, but can be designed to meet the unique needs of businesses. ERP systems can also accommodate the ever-changing needs of a growing business and make sure you do not need to buy a new solution once you change your needs or grow your business.

Customer service- It is easier to provide high quality customer service using enterprise solutions, especially when using a well-equipped one such as robosoft. Sales and customer service people can interact better with customers and improve relationships with them through faster, more accurate access to customer information and history. You will also have access to marketing and call center automation software, ensuring that customers are constantly interacting.

Data security- Do not worry when you have the ERP solution in place. The new system will improve data accuracy, consistency, and security through built-in features and firewalls. You can also improve data constraints by solution managers, so you can make your programs as safe as you want.

Finding an Oil and Gas ERP partner

For oil and gas companies, work never stops. You are responsible for providing services and equipment that must be in excellent condition at all times using the ERP oil and gas program. Your customers are working with volatile materials and high risk, so we must trust that they represent quality, efficiency and experience. The equipment can include hundreds of parts and services that can cover cleaning, testing, assembling, repairing and dismantling of oil and gas field platforms as well as routing services.

It is only logical to investment in an ERP solution such as ROBOENERGY to ensure that the planning and implementation of equipment and services are focused, accurate and designed to ensure performance over the entire life cycle.

Robenergy by Robosoft a microsoft dynamics partner for oil and gas industry combines the simplicity that uniformity can offer with flexible adaptability capabilities to your best practices. Graphical Charting Panels give you real-time, system-wide data drag-and-drop facility to record, schedule, customize and align resources. Technicians can perform preventive and corrective maintenance of equipment or warehouses immediately using mobile devices that receive work orders and accurate workflows and are directly related to planning, without any papers or confusion. Service planning automatically works on service level agreements and periods based on time or consumption as a function of time.

This is just a look at the deep and complete function that integrates perfectly with the dynamics of 365 financing and operations to cover all the rules to maintain profitability and excellent reputation.

Robenergy offers modular design that allows you to select the solution or solutions you need now, and then add capabilities at any time. All modules seamlessly integrate with Dynamic 365 for finance and operations from the ground up to work as part of a dedicated ERP system. Our approach eliminates the need for multiple applications and overlapping functions, saving time and money. At the same time, we combine the simplicity of standardization and the ability to quickly meet the changing needs of business and industry.

If you’d like to know more or wish to get a free demo of ROBOENERGY and its capabilities contact us now.

A guide to the new and Improved Microsoft Dynamics 2017

Dynamics NAV (earlier Navision) is the ERP software created by the giant Microsoft for small and medium sized companies. Over the years it has grown to cover various functionality like Financial Management, Supply Chain Management, Manufacturing (various industries), Project Management and Service Management.

Today, NAV is the most popular product among all lines of ERP products provided by Microsoft and has global consumer base of over 100,000. Microsoft has been constantly upgrading its most used software to increase its functionality and thereby try to increase their clients profitability by making the management and control of the firm better.

Whether be the service pack 1 update in 2009 or power shell update in 2013 or adding intellisense to Navision in 2015, all of the updates have always proved fruitful to the end consumer.

Below are some of the innovations that Microsoft has brought in Navision 2017 and are gonna bring a big change-

Office 365 integrated with Navision- There was some form of integration already available in Navision but Microsoft has since upped the game in the 2017 edition. They simply integrated Nav and Office 365 to full extent. In such a situation any employee using Microsoft’s product will be able seamlessly switch between Navision and essential softwares like excel, Outlook, etc.

Enhanced User Experience- New browser based interface adapts to you need and guides you through relevant processes that you need according to the context you’re working on. Example- looking at project management processes when you’re going through jobs.

Embedded power BI advanced analytics-

Business highly relies on seeing the big picture and knowing what the future holds for you. With Power BI you get the power to know. The power that gives you all the information to act upon.

4. Convert everything to an electric format-

Enable electronic invoicing for your customers and go paperless, Saving monetary and time costs for you and your customers.

5. Managing items-

See the power of advanced searching by organising and classifying them better by being able to filter on various different variables.

6. Finance enhancements-

Improve entry of data and automate it with the help of Nav 2017 which provides you with ready to use financial statements like payment reconsilliation

7. Cortana intelligence-

Get better insight for business with Cortana helping you manage stock, inventory and sales of the business.

8. Easier Setup and Configuration-

Avoid unnecessary hassles by working with a gold certified Microsoft Dynamics Partner that helps you implement the software step by step and configure it according to your needs.

There are two versions available for Navision 2017-

You could try the starter pack which work for Finance, Distribution and projects or you could also try the extended pack which includes optimal softwares for Manufacturing, warehousing and services. For either of those it is best to contact a Gold certified Microsoft Dynamics partner

If you need any of these and more features like adding additional modules specifically for your company and industry Contact Us.

#Microsoft Dynamics NAV #microsoft dynamics #gold certified partner

At the point when the expression Best ERP Software for oil and gas industry is utilized, many flavors and functionalities ring a bell. In actuality, with so much seclusion basic in the business today, and with such a variety of augmentations, diverse ERP's frequently do altogether different things.Let’s take a look at some of the “must-haves”

Interested in working together? We'd love to hear from you! Let's get in touch. CONTACT US Please use the contact form on right side if you have any questions or requests, concerning our services.

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Microsoft Dynamics NAV Support Choosing right support partner with relevant industry experience is most essential for your business

Robosoft has an unbeatable performance with customer retention and customer satisfaction being recorded at 17% above the Microsoft Partner Average.

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Microsoft Dynamics NAV Upgradation To Upgrade Microsoft Navision, choosing right partner with experience is most essential for your business

Regardless of your requirements, choice of deployment, or desired payment terms Robosoft Solution’s RapidStart Services will have you up and running quickly, with less disruption to your business.

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Microsoft Dynamics NAV Implementation Choosing right Microsoft Dynamics Partner is most essential along with choosing NAV for your business

We have deployed an implementation solution designed for the industries whose chief concerns are rapid implementation, low risk, and low cost. This approach is also applicable to some larger companies depending on the scope of their implementation. Our solution enables companies to implement Microsoft Applications quickly, with reduced risk and lower costs than traditional implementation methods.

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Fully Integrated Construction ERP Software In the construction and contract management business, delivering projects on time and on budget is critical for success. ROBOBUILD developed by Robosoft, powered by Microsoft Dynamics NAV, is a complete ERP solution for construction management.

Project cost control

Project Based procurement

Staff accomodation

Sub-contract management

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Transform how you do business Capture new opportunities across your organization when you bring people, data, and processes together with Microsoft Dynamics 365—intelligent business applications that help you manage and run your entire business while

Run your entire business from end to end with intelligent applications that seamlessly work together in the cloud—unifying the capabilities of CRM business software and ERP systems.

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A Fully Integrated ERP Solution For Your Tailored Business Needs The need of the hour for small and midsize businesses is ERP solutions that drives success. Microsoft Dynamics NAV is a global Enterprise Resource Planning.

Success is not only about achieving the near term goals, but also about sustaining the profitable growth over the long term. Getting the most out of your business investments, including your IT, contributes to achieving your business goals.

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Discover wide range of multi-dimentional Microsoft dynamics solutions. Robosoft Solutions is most preferred and trusted Gold Certified Microsoft Dynamics Partner in UAE, India, UK, US providing full range of Microsoft Dynamics ERP, CRM, BI solutions.

With over 17+ years of expertise, we have helped 325+ clients globally to improve organizational performance by combining our innovative use of technology and extensive business experience in various verticals to deliver solutions that has helped our clients achieve rapid and sustainable business advantage.

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