Maryland will become the first US state to ban surveillance pricing in retail stores, after passing Protection from Predatory Pricing Act.
Jesus fucking christ that this exists in the first place
I WAS FUCKING WONDERING WHAT THOSE DIGITAL PRICE TAGS WERE ABOUT SUDDENLY i had hoped they were so the workers didn't have to finagle those little papers into the slider part anymore 😭
Hi, yes, that is the OFFICIAL excuse made to me by the guy replacing the paper tags with digital ones at my local Walmart, but the end goal is to remove the numbers off the shelf entirely, replacing them with QR codes that you have to scan with the app…. Which requires your login information….. and also stores your card information so even if you didn’t use your Walmart account at the physical checkout, if you used a card they recognize, they assign that purchase to your Walmart account purchase history.
I explained very clearly to the manager my issue with the meat section not having the price tags listed, and they claimed it was only going to be for the meat, since meat is by weight, and the price of each item is printed on the packs of each item.
Sure. That’s how they get their foot in the door. Fast forward not even two weeks, and here we are:
Bar codes. No prices, no item descriptions. No price stickers on the individual items. Heck, not even the name of the item that is SUPPOSED to be there.
No. The only way to see the price is to scan it on your phone app, which is also recording what you looked at recently, as a way of gauging what you might be looking for in the future.
So here’s what we’re gonna do gang:
Every time you go into a store that has implemented these price-less tags:
Take 1-3 items up to the cash register. Ask the cashier for the price, or hit the price check item on the self checkout, which will likely call over the attendant.
Express that you didn’t actually want it, you just couldn’t see on the shelf how much it was.
POLITELY, AND WITH A THANK YOU FOR THE PRICE CONFIRMATION, Give the items to the cashier or attendant to put back.
When they inevitably try to push the app, politely decline. If pressed for why not, say you don’t want to have to carry your phone in-hand the whole time you are shopping in order to see how much things cost. (Not having cell service or data to use the app is NOT a valid excuse, as stores already often have complimentary WiFi AND more stores will provide WiFi rather than give up on this push for surveillance pricing)
If it’s a shelf-stable item, the cashier will have to set it aside, taking up room in their limited operating space, and eventually pass it off to someone to put in a holding area to put back later. If it’s a fridge/freezer item, it might have to get tossed due to food product sale regulations.
In either case, you are making it a pain in the ass for them to have these digital bar codes. Tie up the checkouts. Give the employees more busywork that the company has to pay them to do. Hurt their bottom line having to toss the pint of ice cream you carried around in your cart for 20 minutes before giving it back to the cashier.
Yes, call your reps. Yes, push for more legislation like this in more places. But also take an extra minute out of your shopping trip to MAKE IT HURT for companies to pull this shit.
I've seen some people in the notes express (very fair) concern that this is only going to inconvenience already under-paid laborers, and not have any impact on corporate. While I can't speak for every company or every store, I do work in a grocery store and I can tell you this is precisely the kind of thing that would have an impact, especially if people are doing it en masse. Stores absolutely track their shrink numbers, and they do draw distinctions between what gets stolen, damaged, or wasted for other reasons. If people are making it clear that the reason they're bringing things to the cashier is that the prices are not adequately represented on the displays, and rather than improving business it's wasting product, slowing down transactions, and causing confusion and mistrust in customers, that is a language that shareholders speak.
I worked in retail for years. If this had happened while I was working retail, I would have been delighted and felt great solidarity with anyone who was wasting my employer's time and money and giving me busy work as an act of protest. In point of fact every moment the employee spends carting items back to the shelves is a moment not spent standing at a register.
Hi we currently work at a grocery store and this hidden price thing is really annoying for employees too. As a general rule, assume that your customers are dumb as bricks. As a result, you should make your price tags as clear as can be. Then find a way to make them even clearer. This will keep the number of customers asking about an item's price as infrequently as possible.
This is the opposite of clear.
Not to mention, sometimes things won't scan for whatever reason, and if you're a cashier you have to either manually type in the bar code OR walk over to the shelf to check the price yourself. Adding this nonsense adds like 8 more unnecessary steps to the process.
Even if you aren't working as a cashier, and instead are doing inventory, the scanner device can't even detect these digital bar codes! Ridiculous.
