What is ServiceNow?
ServiceNow is a software company that provides a cloud-based platform for automating IT management workflows. The company specializes in IT service management, IT operations management and IT business management.
The ServiceNow platform easily integrates with other tools, letting users manage projects, teams and customer interactions using a variety of apps and plugins. For example, users can perform VMware AirWatch tasks within the ServiceNow interface. ServiceNow also provides an app store offering third-party tools.
ServiceNow platform features:
The service model of ServiceNow products is based on helping users identify the root cause of issues they encounter and correct these issues via self-service.
The service model appears as tasks, activities and processes from ServiceNow products, separated by cloud service. Together, these elements are part of a comprehensive managed workflow that supports features such as real-time communication, collaboration and resource sharing.














