RR response
Ruofan brings up a good point about the tension between beautiful presentation and lack of clarity in the EMUI ad posted by Liping. I will say that the issue with the ad is not necessarily the complexity of the interface, but rather, the disjointed presentation. If we were to reference “Made to Stick” to review why the ad fails in communication, we would immediately notice the ad is not simple or concrete. Much of the frustration from viewing the ad results from a lack of clarity to what is being sold compounded by visual over-stimulation. There is an element of novelty in the stop-motion presentation, (what Heath would refer to as unexpectedness) but it is so disjointed from the core message it creates conflict. In one example outlined in the book, Heath tells a story of a television commercial that depicts a couple pulling up to a school parking lot in a minivan. As a boy holding a football helmet climbs into the minivan, followed by his two younger sisters, an announcers says “Introducing the all-new Enclave.” Dad starts the car and pulls away from the curb: “It’s a minivan to the max.” As the minivan cruises through the suburban streets the announcer lists benefits of the vehicle “full sky view, temperature controlled seats, it’s a minivan for the family on the go, etc.” The Enclave pulls to a stop at an intersection, the camera pans out the side window to reveal a speeding car barreling down the intersection and broadsiding the minivan. After an explosion of glass and metal buckling, the screen fades to black and says “Didn’t see that coming? No one ever does.” Another screen fade of the text is followed by “Buckle up… Always.”
Compare this to another example presented in the book of a marching band who is attacked mid performance by wolves. The result stirred conversation and is highly memorable (sticky) but ultimately serves no purpose because it is impossible to remember what the wolf-band ad was promoting. The buckle up ad works because its element of unexpectedness links directly with its core message. Likewise the EMUI ad would benefit directly from presenting the core message of “look how close this resembles the android interface” through an unexpected presentation. This is, in part, why I think comparing the ideas in made to stick to ‘truthiness’ is a mis-representation. Giving ideas these elements of stickiness does not guarantee you can turn a terrible idea into a useful one. It does however, seek to give great ideas an avenue to be better understood and accepted. Even if stickiness can be applied to non-useful situations (such as the marching band-wolves ad) that is no reason to dismiss it as a practical and useful method of structuring purposeful communication.
- Kees













