Great news!
We’re back online on brand new servers at our new home. The migration went well, and we’re back online 12 hours ahead of schedule. Thank you for your patience.
wallacepolsom
PUT YOUR BEARD IN MY MOUTH

⁂
Xuebing Du
YOU ARE THE REASON
trying on a metaphor

roma★
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Sade Olutola

祝日 / Permanent Vacation
$LAYYYTER
Cosimo Galluzzi

Janaina Medeiros
occasionally subtle

@theartofmadeline
NASA

#extradirty

shark vs the universe

pixel skylines

oozey mess
seen from Argentina
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@tabletopevents
Great news!
We’re back online on brand new servers at our new home. The migration went well, and we’re back online 12 hours ahead of schedule. Thank you for your patience.
Server Migration Has Begun
Starting at 12:01am US Central Time Tuesday, July 14th we have begun the migration of our services to our new home at BoardGameGeek. This process will take up to 36 hours. Check out our Twitter feed for the most up-to-date information on progress.
Scheduled Server Maintenance
On July 14th starting at Midnight US Central time we will begin server maintenance to transition our hardware from its existing home to Board Game Geek. This transition will take quite a long time so we’re scheduling a window of 36 hours (ending at noon US Central time on July 15th) to complete the transfer. During this window the site will be inaccessible except for a maintenance page. Thank you for your patience.
Hopefully all will transition perfectly the first time, and then the window will be shortened. But as this is a wholesale transition of everything, we must schedule an extended window to be sure.
So many of you helped to bring us back from the brink via the Con of Champions. Thank you! Without your support Tabletop.Events would have gone dark at the end of April.
Con of Champions allowed us to keep Tabletop.Events online, albeit at a severely reduced budget, until the end of 2020. Beyond 2020 though was always still up in the air. So much depends upon what happens with COVID-19 and the rise of virtual conventions.
All along we said we would continue to look for alternative sources of revenue, and we have. We’ve considered over a dozen different options, but found that one option made the most sense. We should hand the reigns of Tabletop.Events over to a larger entity in the tabletop world; someone who has the resources to ensure a very bright future, and BoardGameGeek (BGG) has exactly those means.
Effective immediately, BGG will assume control of Tabletop.Events. However, the Tabletop.Events staff will remain on board helping TTE to grow under new leadership. We will spend the remainder of the year transitioning technology, adding features, fixing bugs, answering questions, and hosting conventions, just like we always planned to do. But with BGG’s support, we can now confidently say that we can continue to do those things into 2021 and beyond as well!
If you run conventions using Tabletop.Events, you can now proceed with your planning knowing that TTE will be here to serve you no matter what.
If you attend conventions using Tabletop.Events, you can sign up knowing that the conventions you attend have a strong and stable platform from which to grow.
Thank you for allowing us to serve you. Thank you for loving what we created. We look forward to serving you far into a very bright future.
Thanks to you, Champions, as of the day before the con we have reached $53k on our goal. While it is not quite to our goal, it is close enough that I can confidently say we can stay open, in our low funding capacity, for the remainder of 2020! That said, we're continuing to research ways to stretch these funds, and find new funding sources so that we never have to call upon you in this way again. Thank you for keeping us alive!
Now, let's have an amazing con this weekend! I hope everyone has fun. See you on Discord tomorrow!
Organizers: Tabletop.Events now has a “reschedule” feature. You can access the Reschedule Convention page from the convention dates page: Convention Tools menu > Convention Setup, then the Dates page in the settings navigation bar. The first step in the reschedule process is creating days, and the second is migrating events etc to the new days. Verify that things are how you want them after each step.
We have added a new feature for online conventions to integrate with Discord. This feature syncs your Rooms and Spaces with Discord’s Categories and Channels thus giving you a basic infrastructure for online game conventions.
We have written a help page to get you started with this new feature.
Dear Convention Organizers: Tabletop.Events now requires credit card coverage for refunds. In the event that a withdrawal from your bank fails, the credit card will cover requested refunds. The entry form for the refund coverage information is on the same page as Payout. Go to your TTE account page and navigate to the Payout page.
The information needed is a credit card and a hold amount. A hold is placed on the card if your Stripe account does not have enough to pay a requested refund. For a negative account balance, Stripe will make a withdrawal from your bank within 24 hours, and the bank will take 48 hours to clear the withdrawal, so we recommend a hold amount that can handle expected refunds for 3 or 4 days.
We’ve just added some new merch features that allow you to enable restrictions on who can buy certain merch items. The restrictions you can set are:
How many total restricted items may one badge buy.
Which specific badges may buy a type of merch.
Whether a badge must wait until their badge type is capable of registering for events.
We have 2 new features to discuss today.
Cancel Convention
This will allow you to mark a convention cancelled, walk you through the steps to export your data, cancel events, and ultimately refund all your purchases if you want to do that.
The page has detailed instructions about what will happen in each step. And you can do some or all of the steps.
To access it, go to “Convention Tools” > “Convention Setup” and click the “Cancel” item in the navigation bar.
Move Convention
We know there are many of you who would rather move their convention to a new set of dates rather than issue refunds. This is a way better option because then you (and your customers) aren’t missing out on credit card processing and Tabletop.Events fees.
We don’t have this feature ready yet, but we are working on it. Our goal is to have it ready in the next couple of weeks.
Tabletop.Events is in trouble and we need your help. With all the conventions shutting down and cancelling we announced that we were going to have to shut down as of May 1st. Our community has gathered around us and said that we cannot shut down as we are critical infrastructure.
If we’re going to stay open, we need your help by doing what you love to do, play games! We’re organizing a virtual convention called Con of Champions. We need you to host games to play, and ultimately people to buy badges to come to the con.
You can read all about this effort here. We hope you’ll support us!
Log into Facebook to start sharing and connecting with your friends, family, and people you know.
We have a plan to save Tabletop.Events from the brink, based upon community feedback. If you want to know more join this FB group: https://www.facebook.com/groups/ttechampions/
Covid-19 Status Report
As you might imagine, we’ve been working around the clock dealing with Covid-19 related cancelations, delays, etc. The feature we’ve spent all of our time on is an easy way to cancel a convention.
Canceling a Convention Feature
Canceling a convention is not easy. There are literally thousands of things that need to happen, and each convention is a bit different, so it’s taken some time to develop and test, but we have a working solution for canceling conventions. We’re hoping to release it at the start of next week. And as we release it we’ll also do an announcement on our blog with how to use this new feature. This will walk you through the process of marking a convention canceled, exporting badge data, canceling events, and optionally refund all tickets/badges, etc.
Ceasing Operations as of May 1, 2020
Over the past couple of months, we’ve had very little new revenue. In addition, we’ve paid out tens of thousands of dollars in cancellation fees, reducing our profit to zero. We’re at a critical juncture, without new revenue we’ve come to the realization that we’re going to have to shut down operations. We thought about trying to get a disaster recovery loan, but based upon all the information we’re seeing, a vaccine is at minimum 12-18 months away, and we just don’t see anyone attending events until there is a vaccine in place. A loan to cover the cost of staff and servers for that amount of time would put us so far behind the curve that our small business would never recover. With the small amount of money we have remaining, we will pay our staff and pay for the servers for just long enough that everyone can get their data, and issue any refunds that they want to issue (minus our fees).
Keeping Fees on Refund
Our credit card provider switched to keeping their fees on refund a month ago. Turns out we should have been doing the same to avoid this situation. So as of today we are keeping our fees when you refund a badge. This is the only way for us to stay solvent until the shutdown.
What This Means For you
If you are a convention organizer, you have until Midnight on April 30th to export data and issue refunds. Our staff will be available to assist you with these tasks and these tasks alone.
As of May 1, the site will go offline, likely permanently. You’ll need to find some other service to handle your conventions in the future.
Thank You
Thank you for your patience and understanding. We wish we had better news. If we thought there was any other way forward we would take it, we just didn’t predict that all conventions everywhere would suddenly be canceled all at the same time. I’m sure you’ll have questions. Please send an email to [email protected] with your questions.
GrandCon (https://grand-con.com) is a popular board game convention in Grand Rapids, MI. It has been running for 7 years and has continued to grow. They started using https://tabletop.events 2 years ago to make it easier to run their convention and they've been very pleased with the results!
Brian Lenz is the Founder and Owner of GrandCon and in this video he shares a quick testimonial about their experience with Tabletop.Events.
Convention organizers can now include links to Tabletop.Events User Guide documentation in their convention navigation.
Go here for further information: https://help.tabletop.events/article/361-pages-and-links
Convention organizers now have the option of turning off badge edits for their conventions.
We’ve updated Convention Days to include Attendee times and Exhibit times for exhibitors!
Online documentation
How-To Video