Mod note: Normally I would not post reviews like these but as it came posted non-anonymously (so as to confirm the submitter is indeed Levengale #171210) I thought it perhaps useful to allow it through, albeit for reasons not in the mind of the submitter.
Who: KT13 (#308491)
What: Dom Shop
Why: Took my money and disappeared for nearly 24 hours
When: July 8 - July 9
Explain: On July 8 at 20:53 FRT, I commented on KT13’s dom shop post requesting Jaguar and Rosette genes.
Four minutes later, I was told to send them the 204k treasure, which was accepted by KT13 at 21:06 FRT.
The last post on their shop before disappearing was at 21:42 FRT.
I heard nothing from them for the rest of the night. I thought maybe they were having marketplace troubles, but even my sporadic checking of the MP found both genes at different times. I figured that they would have the delivery to me in the morning and signed off for the night.
Unfortunately, there was no message or CR when I logged back on twelve hours later. I checked their shop (which still said it was open) and pinged them for an update.
I heard absolutely nothing from them until 19:53 on July 9, nearly a full day after they took my money. And then, they send me this message:
No apology, no explanation, just this. They also didn’t bother refunding my tip.
They also added a little blurb to their original post about not responding to pings (to absolve them of responsibility for not responding in a timely manner, I guess):
I realize a lot of this is on me for my poor judgement in judging a new dom shop with an unestablished account, but theirs was the first one that opened on Sunday and I was hoping to gene up a dragon to put on a nest that night.
As glad as I am that the situation worked out, the way KT13 handled the situation was stressful and unprofessional. In this case, I would strongly recommend patronizing a more reputable dom shop and give KT13 a hard pass.
Mod note: a link to the original submission can be found here http://archive.is/WQleG The publicly posted submission has some proof-lacking sections removed, as well as mod notes added.
