the store I went to had THE worst customer service ever.
and it was as hot as a sauna in there.
they only had 3 employees working iPhone upgrades/activations so they told the 6 of us waiting it'd be about a 15 minute wait... I wasn't too worried I was second up.
45 minutes later one of them finally freed up for my turn, said he'd be right with me and left a console free to take the customer to the cashier before returning. I was relieved since my friend had come along and I felt bad making her wait.
Then, before the other dude came back, another employee swoops in and takes his customer couple that he had snagged up to the console. I politely said excuse me I was just about to be helped I was in line but the employee just turned his back on me and said "well he's not here and my clients will be faster than you will be so just back off and wait ok?" I said "look I wasn't trying to be rude I just didn't understand why they got to be served before me." He ignored me.... but then the wife decided to throw in her 2 cents and snapped that they've been here for a while too, probably longer than me anyway.
Shut it sandwichmaker I don't need your input... if only my eyes had death rays.
I basically was at that point where you debate just saying fuck it and leaving but you also feel like you've waited this long it's gotta be your turn soon and it'd be stupid to leave...
I stayed like a sucker and had to wait another 25 minutes.
Finally it was my turn and the girl that helped me was very nice and apologetic for the wait times blahblahblah, I smiled, nodded but I was past the point of small talk I just wanted to get this shit done. She got me good to go in about 15 minutes. Douchewad was still dealing with his lovely duo of mid life crisis.
Whatever, it's done, I finally have a phone again and can stop using my work one... now I just have to figure out how this stupid thing works.
I kind of hate myself a little for caving in and conforming to the beast that is Apple, but hey I have a bunch of useless apps at my fingertips now.