#bad ui design

[auressea]

tumblr's official response to the Clown Ad

(I have an ad blocker- I don't NEED to pay tumblr). I paid for ad-free browsing because I want to support the site which I have made my on-line home for over 10 years. they made some positive changes this past year--until August I was hopeful...

Then they blocked my access with a Clown on my dash. An AD! Advertising a TV show during an actors/writers Strike...

so I wrote an official complaint- demanding a refund of my Ad-Free subscription:

Sep 3, 2023, 12:56 PM EDT

hullo- i have an active paid subscription to Ad Free Browsing. last week for several days - a large ad (for a netflix show??!) was placed OVER the right side of my dash and account info. I could not access the "next" button to move through my previous dashboard pages. additionally- the ad was visually Disturbing, and clicking it by accident caused changes to my dash that I did not want or ask for. I'm visually impaired and These changes to the background made it impossible to use the site. I had to use an external browser extension to find and disable this element. DESPITE HAVING PAID YOU TO NOT SEE ADS. THIS is unacceptable. I would like a refund of my ad free subscription.

This is the official message:

Hey there, Thanks for reaching out and sharing your feedback. What you're seeing is a Tumblr takeover in partnership with Netflix's One Piece. An Ad-Free subscription doesn't prevent you from seeing occasional Tumblr takeovers or other special editorial content. There is some more infomation about this here under the section "Promotional Content":  https://help.tumblr.com/hc/en-us/articles/4418605293975-Ad-Free-Browsing#promotional-content The One Piece takeover is wrapping up soon, so you should soon see your dashboard return to normal.  We've always been up front about Ad-Free excluding Tumblr takeovers and editorial content, so this wouldn't constitute a breech of any agreement, and we're not able to offer any pro-rated refunds on annual Ad-Free subscriptions. However, we appreciate you sharing your feedback with us, and we're taking the feedback received during this promotion into consideration to help inform our decisions about how Ad-Free should work in the future. So we really appreciate you reaching out and sharing your thoughts!  I hope you have a nice week, and thanks for being a part of Tumblr.

Kellie Tumblr Staff + Tumblr User

[doh007]

Tumblr is a funny site ngl, not just bc the content here xd

[thepoetrytheorist]

Tumblr what the fuck is this??? [ for reference, tumblr desktop should look like this: ]

[sarasa-cat]

Message to user interface designers:  Do not put “Move To Trash” directly below “Duplicate File” on a menu. 

[chriistal]

Why do the ads act like I’m clicking them when I’m scrolling :(

[axolotljuicebox]

i hate those intractable ads on Tumblr that get in the way of my doomscrolling. No, I don’t want to play this ad, I want to keep looking at fan art of Pheonix Wright and Miles Edgeworth kissing, but now I need to fight the damn screen because I need to figure out how to scroll past this ad without interacting with it

[tonysopranoproskater69420]

just misclicked a button by 5 pixels and posted a photo of me vomiting to my public snapchat story

[taralen]

I don't understand why I'm still getting "liked by" posts by someone I unfollowed... I am kind of sick of seeing them since it's like... nothing but softcore porn that doesn't appeal to me lol, but I don't want to turn off all likes since some people have pretty great ones. Why can't [tumblr] have an option just to follow likes per user? Stupid af.