Mar 17
3/14/2026 - taking a break to cheer for the amazing skiers at Bryce Winterfest
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3/14/2026 - taking a break to cheer for the amazing skiers at Bryce Winterfest
12/31/25 - Happy New Year!
Less-than-epic customer support at Epic Pass
It takes genuine talent and creativity for a company to surprise me with novel customer-experience failures in three different channels.
An attempt to trim the cost of a couple of days of local skiing by paying in advance wound up inflicting me with time and annoyance charges, and now I’ve learned some things about how a company can trip over itself at customer support–online, over the phone and in its app. This all started after last winter, when an overdue resumption of downhill skiing led me to buy new skis and boots, what I…
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Happy Oktoberfest!
Yellow Jackets and Public Nudity- Dumb Things That Men Do, Explained in 519 Words or Less
Yellow Jackets and Public Nudity- Dumb Things That Men Do, Explained in 519 Words or Less
My Mom and her hubby had bought a mountainside villa near Bryce Resort as a retirement home. I was doing nothing important at the time, as is usual, so I offered to live-in and fix-up the home before their scheduled move-in date later in the year. (more…)
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Bryce Resort in Shenandoah County, Va.
Bryce Resort in Shenandoah County, Va.
By Lynn R. Mitchell
Bryce Resort continues to grow in Bayse, Virginia. On a September day, the golf course was busy with the cold of winter a distant thought.
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You know you're in the mountains when you see deer on the side of the road in the daytime.