Mar 3, 2019
There's no better way to get to know your customers than to actually work in customers support, periodically. You'll be surprised at what you learn.
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There's no better way to get to know your customers than to actually work in customers support, periodically. You'll be surprised at what you learn.
Always. 😅
Happy Community Manager Appreciation Day!
It's here! I'm so excited to read #BuildingBrandCommunities co-authored by my friend @caremjo! Carrie is a leader in the Community Management world, and I know this book will be so valuable to anyone with an interest in building Community. #cmgr https://www.instagram.com/p/CBOq07LBat6/?igshid=1q9cjyclmcsoh
Online Community Management Platform is a powerful and integrated tool primarily created for Community members to share their thoughts, ideas, and concerns effectively to their community.
Super-connector! #CommaConf #communityfolks #community #cmgr https://www.instagram.com/p/BwrC3vgFCN_MQEPNbU6ZUJdFCwXu0179FBcId80/?utm_source=ig_tumblr_share&igshid=15gqtt7794eb9
Men at work! #cuasia #community #conference #cmgr #communityfolks #goa (at Goa, India) https://www.instagram.com/p/BuJGE8dAQbL5c7iyC81wQvFVPlZEmmwiPekrpg0/?utm_source=ig_tumblr_share&igshid=1w0oyw690uqu5
Customer entitlement is not an uncommon occurrence. When dealing with an unreasonable customers, remember what scientists have uncovered: The people made most miserable by entitlement are the entitled themselves.