#decision architecture

[raffaellopalandri]

The EU AI Act and the Forgotten Competence of the Future: Why Complex Systems Require Polymathic Thinking

The EU AI Act is often perceived primarily as a regulatory challenge, as another layer of compliance requirements, documentation obligations, and control mechanisms that organisations must integrate into their existing processes. This perspective, however, remains incomplete. The deeper significance of the EU AI Act lies not only in the requirements it imposes on AI systems, but in the structural…

[procurement-insights]

Why would AI produce any better results than previous technologies?

Why Would AI Produce Any Better Results Than Previous Technologies?

[bradfordpower]

Drive Performance by Focusing on Routine Decisions

Synopsis: Instead of mapping workflow in detail with “boxes and arrows,” managers should focus on the “diamonds and arrows” of decision flows. In our transformed information economy, improving the decisions of knowledge workers can have a much higher impact on business performance than fixing daily workflow inefficiencies.

Example: Materials managers reoriented themselves from process details to business goals and operational performance by brainstorming a list of 47 decisions in 6 categories that they were responsible for, then prioritized and analyzed 12 decisions that were key to performance. They then focused on these critical 12 for immediate training, performance management, process improvement, and longer-term IT systems improvement. With this re-focusing, they improved the company’s operational and financial performance significantly over the next months.

Question: Have you seen examples where focusing on better decisions drove better outcomes than focusing on workflow improvement?

[therecognitioneffect]