Recepción // front desk.
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Recepción // front desk.
PSA: 3rd party booking for any hotel might be cheaper but direct bookings will always take priority. Also- booking a "room type" through a 3rd party is NEVER a guarantee, only a recommendation. "But I paid more for my 2 queens". No- you paid more for the opportunity of getting a queen room with 2 beds. You are only ever booking a room with no guarantee that it will even be available to you upon arrival. Hotels overbook because there is a 50/50 chance someone will cancel and they are trying to get their 100% occupancy bonus. If you are traveling with a large group and need the extra beds please book directly through the front desk agent or the brand's app. I learned this the hard way when I was traveling with 6 ppl and we were moved to a king 1 bed after booking with expieda. That complaint against the hotel doesn't do anything, just allows the 3rd party to get you off their back. Literally, there is no repercussion for the hotel. This is not just for La Quinta but for EVERY hotel. My suggestion is to make a rewards profile for whatever hotel you are wanting. Even the lowest tier member will get exactly what they reserved. Unless you are traveling alone and don't care about your reservation being canceled PLEASE DO NOT USE A THRID PARTY. Especially if you are traveling with family or more ppl. If you've only ever used a 3rd party booking and this hasn't happened to you, you are extremely lucky. All I'm saying is that when I called one of my friends that works as a front desk agent for a hotel she said that she would never trust a 3rd party booking and explained everything I've just conveyed.
PS if it's a busy/holiday weekend and you are going to arrive at your hotel after 5-6 CALL THE FRONT DESK OF THE HOTEL YOU ARE STAYING AT and let them know an ETA and that you are on the way. After a certain time they WILL cancel the reservation on the off chance that you aren't going to arrive to check-in someone in front of them asking for a room.
I'm sorry this happened to you but hopefully this helps for next time.
Hanging out with this guy on break. He's really not a good conversationalist. 😂 And sometimes, as a night auditor at hotel, this is the most socializing that I get to do. I'm not complaining. Beats some of the forced conversations I have with other humans. Today is going to be a great day. It's photoshoot day!! And I couldn't be more excited. Also, I got my hair done yesterday, so i am feeling pretty good about myself right now. #feelingfroggy #hesatoad #notafrog #nightshift #nightauditlife #mysociallife #photoshootday #alltheexcite #perspective #itsagoodday #rainynights #amphibianfriend #mybreakbuddy #hedoesnttalkmuch #hotelnightauditor #hospitality #frontdesk https://www.instagram.com/p/B1yJ4a5lGzP/?igshid=kopu4oxn8p9j
I wasn’t expecting to cry over this one. I’m about 2/3 of the way through and oh, the feels! Bringing me back to childhood - being one of the only people of color in school, being raised by loving parents who worked their butts off to raise us out of poverty...yes, this book is hitting all of those buttons. 😭😭😭😭 . . #teachersofinstagram #teachingliteracy #thatbooklife #middlegradebooks #frontdesk #kellyyang #reading #literature #allthefeels #books #weneeddiversebooks
@extendedstayamerica room 1 #ryan #creepy #doorknocker not all women are defenseless ask the #dispatch lady that sent the cops to my house for asking a stupid question they have to ask lol "do you have any weapons" "everything is a weapon!" my reply. first lesson in self-defense maybe first grade lol and the cops show up. I try to dial out at #extendedstayfairoaks. @lxrcofairoaks @fairfaxcounty @cityoffairfaxva @fairfaxcounty I get the #frontdesk. I tell him about the guy and he screams at me about the guy. How does he already know???? I would also again like to thank the @fairfaxcountypd for the #lack of #help as I was #harassed in the second room as the #nightcrew #drank and #refused my #refund and #gave my #roomnumber to the #crew #construction over room #315 guy #drinking with him in the #lobby. #Online said there was #nohandicaproom as well as the person before his shift. That guy set me up on purpose he doesn't realize called #customerservice as well that night before my #phonedied. I had the wrong charger. otherwise I wouldn't have driven to the #governmentcenter I could have called. 911 or non #emergencypolice but they #ponch was more full of jokes. my old bus driver didn't say a thing. The amount I've spent at the #laundromat after spending the #night #trapped inside a #room with #bedbugs umm you #donotfeelthesame and having the people you had #respect for completely #disregard and #disrespect you...yah you #loosethatrespect too.
Got a new job working with the Pied Piper of R&B... It's stressful. I want my check fixed @rkelly I'm reclaiming my time! #tier1hoes #frontdesk #hoegate1 #rkelly #chicago #reclaimingmytime #actor #comedian #writer #mentor #teacher #majorityleague #baltimore #comedy #WSHH #wildnout #desi4018 #livelongandlaugh #worldstar #theshaderoom #balleralert #50centralbet #lolnetwork (at Los Angeles, California)
hotel workers actually are every job ever
I never realized that a second shift hotel worker is actually a; concierge, desk attendant, accountant, credit card company rep. (insert hotel brand here) rep., weather man, channel guide, medic, travel agent, police, food serivcer, babysitter, personal buttler, and last but not least my favorite, your own special punching bag. :-)
Fitter (Mechanic) & Customer. I've on many occasions heard people complain about how lousy 'customer service' in Ghana is. People have been pissed off either by receptionists at front desks of companies/organizations or by ill provision of service. And this can go a long way to tarnish the company's image. But every customer is happy when they are provided better services, and some go ahead to forge relationships with their service providers. In this photo, Effah (L) became friends with Baba (R) some years ago after the latter serviced his car for him. Now he calls on Baba for every advice on issues about his car. 📷: Nana Osei - 2017 #sunyani #brongahaforegion #Ghana #Africa #customer #customerservice #relationships #service #company #organization #fitter #mechanic #frontdesk #image #streetstyle #streetphotography #photography #dynamicafrica #visiterlafrique #everydayafrica (at Sunyani Magazine)