Hexaware’s Inclusive Culture
Contributed by Gwen Kolader on 23 March 2022
Being a global company comes with employing people from all over the world. All individuals in the workforce come with their own unique life stories, backgrounds, beliefs and heritage. “Creating a culture where all Hexawarians feel that they belong and can thrive because of who they are, not despite who they are, is powered by our constant focus on inclusion”, says Gwen Kolader, Global Head DEI. “Building an Inclusive Culture is the top priority at Hexaware, a continuous journey of listening, learning, changing and growing — as individuals, employees, leaders and a company”.
An Inclusive Culture also creates the opportunity to boost diversity in our workforce.
A diverse group of people will logically come with multiple, varied ways of thinking, problem-solving and execution, stimulating creativity, innovation and engagement. Building an Inclusive Culture is a necessity for social development and will favorably influence enhancing diverse opportunities. It will also strengthen the potential to tackle unforeseen challenges in the business landscape.
One of the challenges is the War for Talent; worldwide, there is a significant lack of (technical) talent next to the fact that the global workforce is aging. Finding talent outside the standard search profile could potentially tap overlooked talent. Another challenge with regards to the workforce is Retention. Why do people leave your company? This could be for various reasons, but organizations must ensure that the reason is not the lack of acceptance wherein they have been excluded from certain internal processes, overlooked or passed because of bias or prejudices. If you are a human-centric company, a true Inclusive Culture is what should you should strive for. Customer focus is another top priority for Hexaware; supporting and serving our customers, clients, partners and suppliers comes with inclusive ways of working, communicating and connecting. Together with all our important stakeholders, we build strong relationships to create a deeper understanding of the best ways of collaboration.
Over the past years, we have implemented several Diversity, Equity and Inclusion initiatives to support and grow our Inclusive Culture and Diverse workforce. At some events, clients have also joined us for celebrations. Examples of our DEI initiatives:
Global celebrations
We globally celebrate different cultural traditions, religions, national remembrance days, spiritual moments and days of importance by sharing and enjoying stories about these festivities. This will support a more unified understanding of each other’s heritage and culture.
Awareness initiatives
Every year Hexaware raises awareness about Diversity. By doing this, we are trying to create a culture where people feel accepted and seen. We, for instance, raise more awareness of gender equality by celebrating our women (not only on) International Women’s Day.
Humans of Hexaware
This is a treasure trove of beautiful and inspiring stories that celebrate Diversity in Hexaware. We invite employees from different global offices of Hexaware to share their inspiring stories about overcoming challenges, striking a work-life balance, achieving milestones, and experiencing life-changing events. This initiative focuses on increasing awareness and enables connecting at an augmented and informed level.
Women empowerment
Last year we started a very powerful program in Hexaware called Rising W@H (Rising Women at Hexaware), a leadership development program designed to create a pool of talented women leaders who can make a significant impact not only within the organization but across the industry, at large. The program contains 6 months of academic learning, 6 months of mentoring by senior leaders and 6 months of special assignments. This program is exposed throughout the company and is sponsored by our CEO.
We hire different
The hiring policies are being reviewed to ensure that we hire Inclusive and can tackle potential biases in our hiring processes amongst recruiters and hiring managers.
This year also, we continue to listen to our employees, customers and stakeholders to understand their requirements, wishes and needs to upgrade our internal processes and ways of working. We will continue to maintain our streak of hiring diverse talent by constantly improving our awareness and focusing on unconscious biases, cultural differences and demographic variations. Hexaware’s leadership is committed to leading this Inclusive journey and sponsoring our DEI plan and initiatives, helping build and maintain that Inclusive Culture that ensures everyone thrives at Hexaware.