The Qantas flame-out is a symptom of something much more serious
The sudden and savage outburst of community disdain for Qantas and its senior executives may have taken the suddenly departed Alan Joyce by surprise. But it was a long time coming. After a decade and a half of disregard for its once loyal customer base, a bitter war with its own workforce and a poor financial performance — all while delivering fabulous riches to senior executives — it appears the…
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