It’s Going to Get Worse, So You Better Get Better-Preparing for the Changing Customer in the New Normal! Featuring David Avrin, author of Why Customers Leave, and How to Win Them Back. In this session, customer experience expert David Avrin will highlight: 1. How this current pandemic and economic crisis has changed customers needs and future expectations. 2. Why customers choose certain vendors, suppliers, resources and how their criteria has changed. 3. How "customer experience" is very different from "customer service." 4. The top reasons that customers leave you for other companies (and how to correct it.) 5. How to beat your competitors by becoming remarkably easy to do business with. Learn insights and come prepared with all your questions for @therealdavidavrin Webinar Details: Saturday, 25th April 10 PM IST . Click to register in @rightselection bio . . #digithots #lockdownindia #indianvendors #indiancustomers #indiansuppliers #liveindia (at Mumbai, Maharashtra) https://www.instagram.com/p/B_XcMTUHVnv/?igshid=kn9goxqcp26y