Integrated Communications Evolving Technology to New Dimensions for Digital Services
With the advancement of technology, the technology implemented at the finest level is being modified day by day. The telephone has changed its shape from a big black box with a rotary dial to a sleek, small yet smart phone. With this, the service providers are trying to improvise based on the latest technology they are embracing new methods and thereby lifting profitability to great heights. Integrated communications as a part of the advancement in networking have been a revolutionary achievement made by many digital services based companies.
The traditional public switched telephone network (PSTN) technology is being phased out with session initiation protocol (SIP). With rapid decreasing cost of IP-enabled devices, reduced total cost of ownership, an ever-increasing number of skilled resources to manage the technology and the flexibility it extends to both service provider and the enterprise, fuels the so-called transition. With integrated communication, SIP improves flexibility for call routeing, mobility integration, scalability and disaster recovery besides cost savings without the burden of change of numbers. The replacement of proprietary hardware with commodity hardware and proprietary software with standard based software are the other factors, which enables this.
There is a biggest understanding that remains hidden as to how integrated communication is balancing with the unified communications also.
Let us know what unified communications are all about. Unified communications allow you to communicate synchronously or asynchronously using a medium of your choice, be it video, audio or text. The use of telephones, mobile phones, email-cum-calendar and IM clients, has provided you with an opportunity to collaborate on a scale that was never possible before with efficiency and speed.
With the integration of unified communications in the global market certain changes can be observed like:
The way organizations function will evolve.
Organizations will have to train their employees.
Enterprises are going to increase their video communication.
The organization will decrease its carbon footprint.
Therefore, the technology market is undergoing a huge transformation under the influence of digital services by means of communication integrated into various forms.