Project 32: (Re)design an Experience
For this project, I took it upon myself to redesign the core interface and interaction experience of the Sling TV mobile app. As a fan of cord-cutting, I love the product offering of Sling but the moment I got past their website and into their mobile and desktop apps, I saw immediately that their app design could use some love.
Their current design is trying to do too much at once and consequently fails to do some core tasks well. First, I addressed the oversized UI elements. For a service that is all about fullscreen TV media, their chrome covers a large percentage of the screen.
Next I addressed their treatment of iconography and text. The size of both of these elements were extremely oversized, wasting more space and causing more confusion. Additionally, a quirk of Sling is that some channels allow you to pause/rewind and others do not. The current disabled icon treatment has them at half opacity, but that’s inconsistent with all the still functional icons in the header which share the same visual treatment. Which can you tap, which can’t you tap? This creates inconsistencies and confusion that lead to user frustration.
Finally, the main interaction that was most challenging for me as a user was the browsing experience of the Guide. On my iPhone 6, the elements were so large that I couldn’t see both the on demand “watch now” section along with the scheduled shows and scrolling was a challenge. I didn’t rework this screen completely, but I did simplify the expansion transition and make the hierarchy of information much more clear.
Lastly, I broke the Search function which permeated every header in this app into it’s own sidebar navigation destination. I’d be curious to see the data Sling has about the search usage. Is it really relevant to every page, or would a dedicated and easily accessible Search page be more useful? I took a guess and said no in an effort to keep primary actions on all other screens more obvious.
Hope y’all like it!
- Nathan Boyd
















