#proactive communications

[yourbluesuburbanskies]

How can companies come close to achieving their ambitions? By following the golden rules of customer experience. We’ve all heard a version of the Golden Rule “do unto others as you would have them do unto you.” In a recent webinar, I translated that concept into The Seven Golden Rules of Customer Experience. Here’s a Read More >

UX is just a part of the customer experience.

[sattechno]

Proactive Communications provides mission critical communications in ME

Texas-based systems integrator Proactive Communications Inc., or PCI, has been using satellite technology to integrate camp communications of US government personnel in the Middle East. It has established a partnership with Australian satellite specialist, NewSat Ltd, to use the Adelaide teleport facility specifically for mission critical communications purposes.

What PCI does is convert data, which comes in the form of radio signals, into data streams through IP addresses. Once this is accomplished, the IP data streams are backhauled or transmitted over a satellite orbiting the earth to a telecommunications port facility, in this case the station located in Adelaide. It is essential for military personnel to rely on a systems integrator company because in military camps, the communications systems vary.

PCI comes into the frame by integrating all these systems and networks to make sure that communications are working properly for use by medical staff, emergency technicians, soldiers, and even construction staff. Regions of conflict often have damaged terrestrial infrastructure so wireless communications modes, often through satellite, is crucial for the success of any military operation.

The reason why Proactive is using teleport services in Australia is due to the geographic advantages of the said country. Australia’s location in the Southern Hemisphere allows for better coverage since it has optimal look angles into both Africa and the Middle East.

Teleport facilities housed in the state of South Australia are located in a remote region which makes them less prone to frequency interference common in stations operating near crowded, urban regions. The remoteness of the state allows the ground stations to connect to a greater number of satellites in the sky. South Australia also enjoys low rainfall and mild weather conditions suited for teleport facilities. No major earthquakes occur in the area too.

At present, more and more companies outside of the defence industry are turning to teleport facilities in Australia because of its geographic advantages. US-based organizations find these ground stations down-under appealing because Australia, as an allied country, shares similar foreign policies as Washington.

In fact, during the Satellite 2012 event, which was held in the US capital, the Australian ambassador to the use recognized the satellite sector down under for distinguishing itself in the global stage. With demand for satellite capacity increasing, operators based in Australia are looking to supply these needs by focusing on innovative technologies, and aggressively launching new infrastructure, including commercial satellites running on the new Ka band spectrum.

The Australian federal government has been keen on underpinning the nation’s strength in satellite technology in restructuring its space policy. Whereas the country has lagged behind Europe and the US in terms of international space activity, it’s looking to refocus efforts with the “Satellite Utilisation Policy”, a legislation supporting the growth of the nation’s satellite industry.

[militarysatellites-blog]

When Australian satellite communications support U.S. military operations in the Middle East, a number of factors play a vital role in the delivery of mission critical communications. South Australia provide some of the best satellite communications in the world, as low rainfall and mild temperatures make it the perfect destination to accommodate teleports.

[militarysatellites-blog]

Check out this video of Marc LeGare, CEO of Proactive Communications, Inc, discussing why PCI chose NewSat to provide mission critical satellite communications to his US military customers. The satellite company from Australia presents special advantages including the country's location, which provides exception look angles into the Middle East, and the world-class Perth teleport facility, which has been certified by several defence organizations across the globe.

[australianteleport]

NewSat has made inroads into the U.S. communications market after forming a strategic alliance with channel partner, and defence communications provider, Proactive Communications Inc. (PCI).

[australianteleport]

Australian Teleports

Basically, a teleport is a ground-based telecommunications port (thus "tele" and "port" combined). These ground-based facilities link to the various spacecrafts, and are designed to receive signals from astronomical radio sources. By successfully linking with a spacecraft or satellite through radio signals, a teleport establishes a telecommunications link.

In Australia, one of the companies with such ground-based facilities is NewSat. The largest independent satellite communications specialist down under currently has two-world class facilities - one in Perth, and another in Adelaide. Both teleports provide a good 75% coverage of the globe. 

These terminal complexes provide communications solutions no merely for television of internet access. They actually serve the Military too. Proactive Communications, a USA-based all-conditions satellite communications provider, actually rely on NewSat's teleports to provide critical communication needs in the deployment of rapid tracking terminals, VoIP, unified communication and private secure networks, using state-of-the-art platforms such as ComtechEF data modems, Paradise modems and iDirect DVB-S2 hub technology.

Australia's location makes the teleport facilities in Adelaide and Perth the perfect ground-based systems to provide the mission critical communications needed in Military endeavors in the Middle East. The weather down-under is quite conducive to this too. Rain fade, the usual culprit to most satellite and telport's latency issues, is a rare occurrence due to the climate in Australia. Plus, the teleports are actually one of only a few US Military Accredited Global Access Points. This basically means the facilities meet the stringent security requirements needed by the US Military for their communications infrastructures.

[newsataustralia]

Listen to Marc LeGare, Proactive Communications, Inc, CEO discuss why PCI chose NewSat to provide mission critical satellite communications to his US military customers.