The Dangers of Mission Language: How “Protecting the Mission” Can Become Protecting Managers: White Paper No. 7 of Counterweights of Institutional Health
Abstract This paper examines the seventh counterweight to institutional insulation—not a structural safeguard like those preceding, but a discipline of language and self-suspicion against a particular rhetorical move....
Small and fractional teams need to collaborate differently than their counterparts in order to be effective. In this article, I share my facilitation secret to setting your teams up to do their best work and build momentum, along with an exercise you can replicate with your own team to unify the gr
Recently, I was helping a dear friend with an essay, and the topic of the essay was one that presented her with serious difficulties. The topic of the essay was writing about the purpose of science, and asking whether it was to serve the interests of humanity or something else. This response of stupefaction about trying to write about “the” purpose of science was entirely appropriate. Like any…
This step is for you. It will help you organize your thoughts and establish the purpose of your document.
Audience – who is going to read your piece of writing? Employees? Managers? Software developers? Who is the intendant audience?
Note: In academic setting, don’t think about your teacher only. Think of other people who might be the target audience in real life.
Action – what action will they take (do they need to take) after reading your text? Make other plans? Analyze the data?
Knowledge level – how much do they know? How much do they need to know? Do they need to know why something is going to happen? It’s always a good idea to ask how much they already know. If you can’t do it, then assume they know much. It’s always easier to fill in missing information, then wonder which bits to remove.
Credibility – will they believe you? Do they need proof?
Second step – creating an outline
Type of document – it’s good to let people know what they’re holding. Is it a letter? Is it a report? Each writing type conveys information differently. Such knowledge will activate readers’ background knowledge and help them process and absorb the information faster.
What the document does – here we need to pick an appropriate verb, for example, explain, inform, detail, warn, notify, etc.
Information the audience needs – what is the document about? Here, we need to come up with a topic or focus sentence(s) that sums up the main idea of the document.
Audience – who’s going to read it?
What audience does with the information – why are we telling them this? What is the desired outcome? Do we want them to take particular actions?
Practice
Context: The parking lot outside your company is going to be unavailable for three days, from April 17th until April 20th. You need to inform people about it. (For a more complicated context, we would need a lot more data such as what, when, why, how something happened, who was involved, etc.)
Step 1 – gathering data
Audience – all the employees
Action – make other plans (take a bus or walk to work)
Knowledge level – the context is simple, so we can safely assume they know “much” about it. They don’t need to be told where the parking lot is or who manages it. They already know it or it is simply irrelevant.
Credibility – it’s not rocket science. They don’t need proof.
Step 2 – Creating an outline
Type of document – notice (or memo)
What the document does – informs (or notifies)
Information the audience needs – about the parking closure; from April 17th until April 20th (They probably don’t need to know the “why.” It might be interesting, but unnecessary.)
Audience – all the employees
What audience does with the information – take other means of transportation (desired outcome)
Step 3 – Let’s put everything together!
This memo notifies all the employees of the parking closure. The parking lot will be unavailable from April 17th until April 20th. Please, take other means of transportation during that time.
There are a million other ways how to connect the information bits. That’s just an example. You can always omit some pieces of information depending on their usefulness, relevancy, or how you want to deliver the whole.
Spoken announcement or a notice on the commonly accessible notice board:
To all the employees! The parking lot will be unavailable from April 17th until April 20th. Please, take other means of transportation during that time.
After two consecutive years of challenging myself to work on comics every day in the month of October and documenting it on tumblr, I’ve come to understand what a powerful tool a public progress log can be for keeping myself consistent and honest with my creative work. As such, I’ll be maintaining this blog solely for the purpose of updating my progress on ongoing projects daily.
For me, I hope it’ll be an insight into how I work and how best to optimize my workflow.
For others who come across it, I hope it can eventually serve as an intimate guideline for how much time and organization is needed to successfully plan and complete creative projects - of large and small scale.
On 7/24/2020, I was finally reading "Making Comics" by Scott McCloud, and I suddenly remembered that my sister had always wanted to collaborate with me on a fairytale. So I lethargically messaged her in the middle of the night about sending each other alternating bits of story/drawing or prompts. She was enthusiastic about the project idea. We'll see where it goes from here. ^_^
Yesterday evening I found upon my return home from work that I had received a card from one of my young friends at church. As the message itself asked a question, I figured it would be worthwhile to give it an answer, and as the answer requires more paper than a card and I dislike handwriting a great deal, I chatted with the correspondent’s mother online and told her that I would respond to the…