BIROKRASI merupakan entitas penting dalam negara sebagai suatu istilah yang lekat dalam bidang pemerintahan yang menjadi unsur terbentuknya negara berdasarkan Montevideo Convention 1933. Secara istilah, birokrasi berasal dari kata “biro” dan “kratia” yang berarti pengaturan dari meja ke meja, dalam perbendaharaan bahasa abad ke-18, “biro”(bureau) diartikan meja tulis sebagai tempat di mana para pejabat bekerja, sehingga secara sederhana birokrasi dapat diartikan sebagai tipe organisasi yang melaksanakan tatakerja yang telah ditetapkan oleh peraturan perundang-undangan yang bertugas melakukan pelayanan publik (public service) serta dilaksanakan dengan sepenuhnya
Secara umum birokrasi diartikan sebagai suatu tipe organisasi yang melaksanakan tatakerja sesuai dengan peraturan dengan bertugas melakukan pelayanan publik (public service) serta dilaksanakan dengan sepenuhnya. Kalau Max Weber mengatakan birokrasi adalah suatu istilah kolektif bagi suatu badan yang terdiri dari jabatan-jabatan publik (ambten organisatie). Dimana ia melihat birokrasi dlm kerangka “otoritas legal rasional”. Pendapat Weber hampir mirip dengan Carl J.Friedrich yang mendefnisikan birokrasi sebagai suatu bentuk organisasi yang ditandai oleh hirarkhi, spesialisasi peranan dan tingkat kompetensi yang tinggi yang ditunjukkan oleh para pejabat yang terlatih untuk mengisi peran tersebut.
Gambar diatas adalah gambar yang sama saya lihat saat pertama kali menempuh mata kuliah BGG (Birokrasi dan Good Governace). Gambar ini kurang lebih menjabarkan betapa rumitnya prosedural dan kami sekelas cukup handal mengelaborasikan bobroknnya birokrasi di Indonesia. Tapi dosen kami kemudian mengkonstruksi pemikiran kami untuk memahamkan bahwa sebenarnya birokrasi dibuat dengan cita-cita mulia yakni pelayanan, hakikat ini yang dipahamkan pertama kali hingga akhir kuliah kemudian membahas berkenaan dengan reformasi birokrasi sebagai upaya pemenuhan kesejahteraan masyarakat.
Cerita :
Kenapa terngiang mata kuliah BGG, karena baru-baru ini saya harus berurusan dengan hal-hal administratif terkait menikahnya kakak saya yang cukup memakan biaya dan waku. Kenapa?
Saya tidak menemukan informasi pasti mengenai jumlah berkas yang harus saya siapkan hingga akhirnya keluarlah uang untuk memfotokopi berkas yang cukup bersisa banyak (bahkan wakalupun mengikuti pedoman kelurahan yang tertera dua lembar ternyata yang diambil hanya satu lembar saja),
Kualitas photo pun tidak dijelaskan jadi memang awalnya otak berhemat maka saya pikir photo apa saja bisa jadilah mencetak photo dari printer tapi untung dapat tips dari tukang cetak photo bahwa kualitas yang awet adalah kualitas cetak mesin dan akhirnya saya harus membayar lebih untuk photo cetak printer yang terlanjut dan cetak mesin,
berhubung saya anak yang menempuh pendidikan difakultas hukum, saya merasa kalau bukan yang bersangkutan mengurus maka memerlukan surat kuasa maka saya buatkanlah a.n kakak saya dan bermaterai, ternyata suratnya gak kepake wkwkw masih bisa pakai asas kekeluargaan (mungkin ini saya yang polos)
Saya juga harus mengeluarkan ongkos karena tidak bisa bawa kendaraan untuk ketiga tempat RT/RW, Kelurahan, dan KUA yang alhamdulillahnya sih ada yang bisa ditempuh jalan kaki ataupun naik transportasi online masih ada promo (Ada kejadian bolak balik kelurahan. Pertama, di kelurahan cuman ambil form pernyataan yang sebenarnya mnurut saya bisa diketik sendiri atau dititipkan di RT/RW, ini kejadian dibatam sih soalnya form pernyataan nikah calon ipar yang dijakarta sudah tercantum ttd RT/RW, ntahlah kalau kejadian sama juga. Kedua, bahkan ketika telah menyelesaikan berkas jam 10.00 saya harus pulang kerumah lagi karena yang menadatangani datangnya siang)
Di KUA hanya dihadapkan dengan satu petugas administratif (salah saya ini kali karena datang sore) dan akhirnya harus menerima bahwa acara pernikahan diselenggarakan dua hari karena hari yang diinginkan jadwalnya sudah penuh dan hanya ada satu penghulu yang available (ada celah lobbying lagi wkwkw katanya kalau Pak KUA berkenan pagi yang mungkin bisa, tapi kudu diomongin dulu). Saya cukup kaget sih ketika jumlah penduduk dikecamatan ini hampir 94.108 jiwa dan belum ditambah yang numpang nikah, padahal angka menikah di KUA tersebut kalau diliat distatistiknya cenderung meningkat.
Dan kenapa saya keluar waktu? awalnya saya baca-baca diinternet katanya untuk mengurus nikah paling tidak luangkan satu hari penuh (wow menurut saya ini sudah sesuatu apalagi untuk yang bekerja), dan dengan effort yang menurut saya juga kurang soalnya harusnnya kan saya gerak dari rumah jam 08.00 tapi saya suka keluarnya jam 10.00 atau abis zuhur maka total yang saya habiskan utnuk megnurus berkas persiapan nikah kakak saya adalah 3 hari wkwkwk.
Yang mau nanya persiapan surat nikah butuh apa aja? dari pengalaman ngurus kakak setidaknya butuh dan pasti mungkin tiap daerah punya kebijakan masing-masing : (1) fc ktp kamu dan pasangan; (2) fc kartu keluarga kamu dan pasangan; (3) fc ktp orang tua mu dan pasangan; (4) fc ktp tetangga yang jadi saksi disurat pernyataan, ini di Batam daerah saya sih, gak tau kalau daerah lain pakai beginian apa gak; (5) pas photo dari ukuran 2x3, 3x4, dan 4x6 walau katanya 4x6 udah jarang diminta tapi saya kemarin serahin aja 5 lembar masing-masinga; (6) kartu vaksin dan imunisasi; (7) surat pengantar RT/RW dan pernyataan; (8) berkas dari kelurahan ntahlah baik bentuk pernyataan atau kalau diinternet ada namanya N1,N2, dst; (9) materai. ini yang single dan satu tempat, kalau beda tempat butuh (10) keterangan numpang nikah, kalau udah janda/duda pasti butuh surat yang berkaitan keterangan status ntah akta kematian, akta cerai, dll.
Maafkan tulisan yang mendumel ini, semoga bermaanfaat dan membawa semangat perbaikan baik saya dan kita semua.
A letter for “Time” which went too fast and would never finish to be share.
Here is the earth, where people enjoy the sunlight.
Passing a thousand of your minutes, a million of your seconds, which for some reason always vanish instantly... indescribably...
Sometimes during your span, people lose your meaning more often.
Then you go swift and remain only silent.
People were busy counting and arranging, dividing you in a quarter and a half to be spent.
We assemble your regular schedule along with some complementary columns.
We calculate you, maybe even compete you only for the sake of efficiency.
Silly how everyone says you’re abstract, but always look for your embodiment.
I am for you, simply. May I share the larger portion of you for Him
And the rest, I will not count.
Who cares how long is it,
as long as it’s worth it
* Time is a witness, that man is surely in a state of loss, except for those who believe and do good deeds and exhort one another to hold fast to the truth, and who exhort one another to steadfastness.(103:1-2)
For you, and your most beautiful definition of love
It seems like I need more days to finish all these letters.
Such this current 22th letter, when I frame your story about love and it best description which your lip ever utters.
Are you still remembering that day when you spoke to me in the perfect bow? In a gaze that you kept as low as you can.
That day you talked about love that leads to piety. Especially when you defined it as the sweetness of imaan. And I only nodded, agreed and embarrassed. Questioning why is that kind of definition often skip out of my wits.
Then you started to analyze the possibilities. You said that you saw that possibilities on me. Oh God, you did not know that at the time, in my shock that I held back as much as possible, I repeatedly yelling my atonic gratitude.
And you finished that topic by invite me for asking more, you said that love is always comeback to Him, and that everything is right after His blessing, so both of our hands should stretch more and more frequently talk and ask to Him. I nodded again and said Ameen.
For days, we were dive in a brain game we called word chain. I wrote one word, and then you wrote the next word which instantly appeared in your mind, and again I wrote the next word as soon as you finish write yours. And so it goes, we try to unravel one by one thread in our mind which always tangled. Then we put them in a chain or may be a map. We were mapping you and I.
We finally create more branches on that map, circular to more and more words and connected by arrows pointing and accusing to each other. Suddenly we found that even our map is complicated. It is as tangled as our own logic.
I read you in every silent glances and smiles that you keep as modest as possible. I read your anxious lines which you hide as secret as possible. I read carefully any effort that you try as hard as possible. Then I came to one simple conclusion. You are the most interesting to be read. Because, more I read you more I know that I didn't know
*on the day first time we made our mind map which became my turning point
For Indonesian Children … all my extraordinary juniors in the forum
What should I write this time to describe the valuable childhood experiences when the ideals become the key? What should I scratch to unravel the stories of early glories which became the root of a strong identity?
I probably could only say in a set of words, some advices which will be blew by the wind, whether caught by the ears, embodied in the story, or crashing and forgotten.
But if you just want to read, then let me write you this...
Hey juniors, since long time ago, the world has been made up not just of black and white. There some bright pastel colors that represent the vibrant life, while dark colors would representing a grim.
You should know that the brightest pastel colors are appeared in our childhood. It was the period of partying and playing, a time to sing a lullaby and to plant more dreams. So plant your dream seed as much as possible. The seeds which produced through the high quality process of breeding, after well nurtured and well cared will grow up become a tree of your identity, amazingly sturdy, and ready for any hurricane, heavy rains or even a drought.
Let your self have an ultimate dream. Let your self sing even you don’t have a song. Let your self dance steps against gravity, and explore all the creativity till you crazy.
(When they asked me to write and suddenly I stuck, too many things come to my head)
For the time, the space and the distance, three things which like to cut a hope
The Time
I do not really know you, I only knew that I doubt you. For me your existence is still ambiguous. You are such a wide road which is divided and marked by the traffic signs. Your destiny is nowhere but the future.
The Space
Despite that you are absolute, but I have never loved your absoluteness. Because you never want to make peace with the time even it is still apparent. A reality that I could not be in the differ space only at once.
The Distance
I wanted to say, so what if you are between? You are too arrogant, you love to cut off. Then all the loveship, relationships, and kinship you chopped it all as your wish.
---
I cried today when the sun was blazing, in a class with the thousands faces of orientalist I attempting. When the professor used a sharp example for lecture accomplishing, he played a video that makes my emotions go abrupting. A video about the eternal game of the times, space and distance. While the children of men as the victims. Three of them, like to cut a hope.
You said, today your chocolate supply run out. Thus, you make me a cup of coffee with a little milk, too sweet. I sip it till the last drop, latter my heart beat very fast. It throws my sleepy head away, makes me babbling from a short story to another short story, and you enjoy each topic excitedly. Then this readingroom become a storytelling room in a sudden.
When it‘s your turn, you invite me to wander into your childhood, when you liked to play a tic tac toe. A typical game which is you win over and over again. You were babbling also, and I enjoy it with the same excitement.
I told you, next time do not offer me a coffee, not because I hate it. With the way you mixed it, I couldn’t love it more. I am just not accustomed with. You said at least now you know how to make me talk more. I said I prefer your chocolate that quickly delivers a package of drowsiness to me. You confidently say yes, as you will be ready to brew it for me the rest of your life.
But anyway, at least I know, that is chocolate, coffee and milk, all the beverages that deliver my feel to be a whole.
---
O God, the turner of the hearts, turn my heart to You. Coz I do not want to make You jealous anymore.
For my current roommate, I just found the beauty side of you
Since the beginning I've been suspicious that you're different from other European. Probably remain the same in the rhetoric and intuition, but in many ways you are more like Asian who tends to be too polite and uphold the ethical niceties.
I admit that it is true I was never really listening when you talk about karma or the topic of our previous life. Because indeed, I could never believe in anything not written in the holy book I believe. But if it is true that you had a previous life, I bet that you in the past might be a fortune teller or interpreter of dreams. Or in fact you for long had the ability to see auras and energy. You probably such an expert or even a suggester who could hypnotize only through some simple words which are easily permeate to people’s subconscious.
Today when your tears fall in sobs and barely audible, when your positive aura for a while hit by fog, when I can feel pain in your words of protests that you repeated with no results. Suddenly I found your beauty and graceful side, even without heels and pastel dress you love to wear on. Suddenly I see your beauty character, even without the voice you often soften or the smile you often exaggerate.
Christina, a young mom who damn fall in love with knowledge,
Share a room with you taught me to learn more, and put the good prejudice more.
