...So today, my manager had to call the police on a customer who refused to leave after being told he can’t be inside without a mask. His phone was already out, but he kept grabbing something in his pocket as he tried keeping my manager’s attention on whatever he wanted to show on his phone that was supposed to state that he was exempt from the statewide mask mandate. So then, when she wouldn’t bite, he was like, "I can show you I'm exempt from the mask mandate... if you'll follow me outside..."
He called the store, like, three times in a row from a private number, trying to Ask For The Owner and for My Manager's Name. He tried claiming to be some random “concerned citizen” from Austin, his words, but we recognized his voice on the phone and we’re one local store in a modest town two hours’ drive away that no one talks about unless they go to college here.
So yeah, we were pretty sketched out today. Dude wasn’t even there to shop for anything specific, he came in looking for someone to pick a fight with him. We’re 99% sure we didn’t wanna see whatever he kept reaching for in his pocket.