How Much Should Consumers Have to Pay for Tipflation? Troy Iwata Investigates | The Daily Show
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How Much Should Consumers Have to Pay for Tipflation? Troy Iwata Investigates | The Daily Show
Raise your hand if you’ve been asked to tip at a self-service kiosk.
One of the comments to this article pointed to a TikTok video where someone was asked to tip at an airport self-service counter. Presumably there was no employee interaction anywhere in the purchase process, so who gets the tip? At counter-service restaurants, the implicit assumption is that the employees will get them eventually, but how do we know for sure? I'm increasingly of the suspicion that this is just another manifestation of price optimization, where a company charges different prices to different customers based on how much they're willing to pay (which is practiced outside of retail too), but in front of you with a POS terminal instead of behind the scenes with algorithms.
This, coupled with the trend to move merchandise behind barriers, makes me think that retail isn't just heading back to the days of general stores, but all the way back to bazaars, where you have to haggle to get the best price.
Früher lag das Trinkgeld bei rund 15 Prozent, jetzt aber sind 20 Prozent manchmal noch nicht genug. Die Kanadier haben dafür das Wort „Tipfl
„Tipflation“, was für ein Wort!