I'll admit to getting my hackles up in conversations about service animals and animals in public in general and it has nothing to do with actual service animals and everything to do with people who think they should be allowed to bring their pet (or occasionally farm animal) everywhere a service animal is allowed and are absolutely going to get someone killed but everyone I work with is too busy going "awww isn't it cuuuute" to notice.
Examples include:
The one who admitted she had no disability but put her dog through "service dog" training because she thought that would make us allow it in the grocery store
The one who brought a cat she told us she had found in the dumpster that week and hadn't brought to a vet yet and let it walk on the counters.
The one who brought a whole ass fucking rooster into the building and told my boss it "detected seizures" so she could stay (roosters are biologically incapable of doing this)
The the one who sat at the food court encouraging his puppy to bark for fries and then got defensive when my coworker who works with service animals asked him if he was ok because a service animal barking is usually a sign of someone needing help...but he kept doing it until he was out of fries
The hundreds of untrained purse dogs I see every week that people let sit in the kids seat of the shopping cart
the dog that used to come in frequently and takes multiple shits in the aisle every time and the owners would pretend they don't notice.
All but one of these have been allowed to stay and shop as long as they want because my managers are too scared of legal action even though none of these are protected under the law or our store policy (the only one that was actually asked to leave was the first one because the woman admitted she didn't have a disability)
Thinking about it, I'm pretty sure this is less a systemic problem and more a "this specific location of this specific grocery store" problem. Do NOT tell people in cottage country they cannot bring their pets somewhere, they WILL cut you up and feed you to said pet.









