Webroster Ltd

Webroster blog on managing field based and remote workers

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Mobile working has come a long way

21st century mobile working; gone are the days of staff carrying around piles of paperwork and spending hours filling in forms and doing admin.

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5 tips for managing field based staff

Organising rosters for field based staff an be complex and time-consuming, learn how to make the most of digital technology to retain staff.

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#webrosterbee flies over the Niagra Falls! https://blog.webroster.co.uk/?p=1492

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How to help new field based workers feel part of the team

At Webroster we understand the challenges of managing field based workers, read our tips for helping new employees feel less remote.

Keeping your newly recruited field based workers happy is tough, here are our tips for making them feel part of the team

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Webroster Customer Day

The Webroster 2015 Customer Day promises to be bigger and better than ever before, with a wide range of presentations and guest speakers.

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Off again - the webroster team are in training for the #peterborough Dragon Boat Race ! https://blog.webroster.co.uk/?p=1343

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7 tips for getting staff to use new software - Webroster.net

Staff involvement is key to the successful implementation of new software, read our tips for getting staff to buy into the change.

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Successful graduate placement for software company

Computer Science graduate reflects on her time with Peterborough based software company Webroster Ltd.

https://blog.webroster.co.uk/?p=1313

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Is slow recruitment impacting on your service and service users?

Guest blogger Andrew Brindeley of AJ Social care discusses how slow recruitment can impact service to clients and service users in the social care sector.

https://blog.webroster.co.uk/?p=1289

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Smart ways to manage home based workers

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Smart ways to manage home based workers

Managing people that are based at home is tough, keeping in contact and making sure people feel part of a team is one way to ensure workers stay motivated.  Software such as Webroster.net can help to manage remote worker schedules but also enables you to share information easily by giving staff access to a Staff Portal.  The Staff Portal enables them to access their weekly schedules online and enables the team to take ownership of their working day. Giving staff access to the right tools and software to do their jobs remotely is key to having a happy and motivated team.

https://blog.webroster.co.uk/?p=1274

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Improving your work life balance - Webroster.net

Using technology to replace time consuming paper based tasks is a great way of freeing up time, our tips for improving work life balance.

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Retaining good care staff: how mobile technology can help

Retaining good care staff with a real passion for care is a real challenge. Hours of admin can wear down the most enthusiastic staff.

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Hertfordshire based residential care home save time and money with streamlined payroll process.

Choosing a software system that is flexible enough to meet the unique needs of your business is key to getting the most out of it.  Admin staff and Wymondley residential care home would spend hours preparing the payroll for it's 100+ staff members each month.  By using Webroster.net which had the flexibility to produce the reports and information they needed they saved hours of time each month.  #timesaving #payroll #carehome

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Do you manage a remote workforce?

If you manage a team of home carers or other field based workers take a minute to consider our questions about managing a remote workforce:

1. Are your field based carers where they should be, when they should?

Check that a member of staff has arrived at their appointment at the correct time using ECM (Electronic Call Monitoring).  Carers can log in and out of visits using their mobile phone and managers can be alerted when log in /out information does not match the planned roster.

2. Are your remote workers reflecting your company ethos?

Do your staff represent your business in the right way?

3. How good is your communication with field based workers?

Don't let field based workers feel out of the loop.

4. Do you have the evidence to show that services were carried out where and when they were supposed to be? 

Use ECM (Electronic Call Monitoring) to see whether carers have logged in and out of visits and provide an activity log report if necessary.

5. Do you know exactly where your team of home carers is right now? 

Using tools such as GPS tracking you can quickly and easily see exactly where your remote workforce team are by tracking their location on a mobile phone. This may feel a bit ‘big brother’ but it can help you to call on the nearest member of staff in a crisis situation. 

Read the full blog here