Semiotics, Meaning, Communication and Other Things
"A science which studies the role of signs as part of social life"
(Ferdinand de Saussure, a swiss linguist)
‘The transport of meaning’ in the world of branding
Meaning is transported in a message, which is considered as a signal. It is effective if the message has some influence. Brands encode meanings and the consumer decodes it. Sometimes signs are decoded with different meanings than they have been encoded, and this is where it can get problematic for branding. For example the white top of Montblanc pens, which should represent snow, are decoded by some people in a religious context as the shield of David. If the communication of a message works depends a lot on the cultural context.
"Transport of meaning" could also relate to a way of making the consumer think what you want him to think. It's about conveying a message (a brand image, an emotion, an ideal, etc). In the world of branding, "meanings" can be USPs (unique selling propositions), brand identities, images etc. Usually these meanings are artificial and can often be even seen as a lie.
Meanings can be transported in a variety of ways and design plays a major role for that. Every color conveys a meaning, the use of type conveys a meaning, the language of the photos conveys a meaning - besides the meaning of the product itself. The meaning of a pen is to simply write, but brands make a pen a lifestyle product which expresses who you are. It makes a difference wheather you write with a montblanc pen, wheather you use blue or black ink, which shade the blue has, or whether you use cheap disposable merchandise pens. This all adds to one's personality and brands try to use it, to make you fell more whole with using their products and your desired lifestyle their pen embodies.
‘The medium is the message’, the roles of channels, media and formats in the production of meaning in branding
The phrase "The medium is the message" suggests that the way you present your message is more important than what you actually say. People might not pay much attention to the information of a brochure, but they may notice the high quality of the paper, that it somehow feels worthy, luxurious and trustworthy. They feel that the brochure somehow stands out quality-wise and that the products this brand sells must be of high quality as well.
You can sell cheap products, but have your branding suggesting high quality and everyone will believe your products are high quality (works well with spices, chocolate etc.). It might not work when the two clash too violently, the consumer might feel betrayed then.
The content (what is communicated) is less important than it's form (the medium through which people communicate).
"This is merely to say that the personal and social consequences of any medium - that is, of any extension of ourselves - result from the new scale that is introduced into our affairs by each extension of ourselves"
(Understanding Media, p.7)
Mediums have more impact than any message conveyed through them.
Media like radios television and the internet changed the way we act in everyday lives, regardless of the messages, how we interact witch each other. The fact that smartphones (medium) exist fundamentally change the way humans interact and communicate with each other, regardless of the message. They dramatically reshaped the communication landscape.
"Indeed, it is only too typical that the content of any medium blinds us to the character of the medium"
(Understanding Media, p.9)
Roman Jakobsen’s six factors of communication, explained with brands communicating messages
Describing, describing what is there, appealing to reason (the features of the product, and how it helps, how it feels). The target factor is the context.
It would usually describe a unique feature of the product, but can also be used in campaigning, with merely stating shocking facts like BUND did: "Every 60 seconds a species dies out", which at the same time works in an emotive way due to how drastic the message it.
Expressing, decorating what you say with words, message appealing to your emotions. The target factor is the addresser.
Often drugs like alcohol and tobacco are advertised in an emotive way, Jack Daniel's for example uses the words fear and commitment in one of their ads, suggesting you'd can be one of them fearless men if you only drink their whiskey
Commanding, telling you what to do, convincing, get someone to act (good for getting ones attention). The target factor is the addresser.
Marlboro’s "Don't be a Maybe", tells you in a direct commanding way what to do, to smoke and be cool.
How you choose your words, eloquence, which vocabulary, targets culture. The target factor is the message. Calvin Klein spots for Obsession by David Lynch in an example of the poetic use of words in a commercial, not describing the product features but creating desirability with poetry.
https://www.youtube.com/watch?v=tQyUFFjAKYA
Engaging for the sake of a conversation, making smalltalk, being polite, keeping a conversation going, attracting attention. The target factor is the contact.
Banners on buildings such as iphone photos blown up, that merely say "hello" and seek for your attention are one example for that.
analyzing language, the language you use to describe language, grammer, etc., the language used in dictionaries (target factor is the code)
Peirce’s theory of the sign
There are three elements to a sign:
the representamen (the sign itself)
the object for which the representamen stands
The interpretant (the effect in the mind of the user the representamen created)
A sign stands for something, and creates something (different) in people's minds, which is the interpretation of the first sign (which again is influenced by the cultural circumstances the sign and the user are in).
One sign is a bitten apple which creates the association with high quality well designed computers and phones in the minds of the user. Nikes swoosh stands originally for the wing of the greek goddess Nike, but is now found on sports products and never interpreted in a mythological way.
What is an arbitrary sign? How is this related to the idea of the motivation of the sign?
"A motivated mark is one that is understood without strong convention" or learning, for example the sign of a fish at a place that sells fish, unlike an owl in front of a bookshop, you have to learn first that owls stand for wisdom, which is connected to books.
The image of a woman (a siren) in front of a coffee shop (Starbucks) can be seen as arbitrary, because there is no direct relation between females and coffee. It actually needs some decoding to get to the meaning of the logo which could be obsession and addiction (which the greek mythology around sirens suggest), although it is said to be chosen because Starbucks was looking for a nautical symbol as they are based in Seattle next to the sea.
Iconic signs / indexical signs / symbolic signs
Icon, index and symbol refer to the relationship between a sign and the object it stands for.
Iconic
Linked to their object by similarity
a camera for a photographer
leaves for a tea brand (cupper tea)
a burger for a burgerhouse (burgerking)
Indexical
Signs that are physically linked to their object (by location or a casual relationship)
wine bottles for a french restaurant
flowers in front of a flowershop
Symbolic
No connection between the brand and the image, only because someone decided the two go together
a horse for Lloyds bank (horses have no connection to banks)
a star for a car (Mercedes)
Requirements of trademarks that brands fulfill or not fulfill
visibility (distinguishable from its surroundings, identiiable)
simplicity (simple in its context and easy to understand)
decent - visually and linguistically decent and not violating common
taste, no unintended meanings
timelessness, has to be durable, but still fashionable
The CHANEL logo fulfills all of these trademarks. It's one clean geometric shape which works in a variety of colors. It only consists of two C's and is therefore very simple and memorable. It's geometricy serves the attention value, it looks decent and graphically harmonic and is timeless because it's a clean shape without any details that could remind us of any specific era.
Dixy Chicken logos don't fulfill the requirements. They don't look graphically decent due to the overload of letters and colors and images in one form, they use two typefaces that don't go well together, outlines around letters and shiny effects. The name dixy fails in terms of linguistic decency because it sounds like a toilet. The logo fails in terms of simplicity, and look like lots of other chicken shop's logos because they don't have anything memorisable. It's also not timeless because it's very bold in it's colors which is not too trendy currently, and even the font would not be used professionally today.