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Floor Scraper Blades| U S Shotblastparts
The U.S. Shotblastparts is one of the leading suppliers of floor scraper blades in the USA. These scraper blades are made up of high carbon content steel which gives it one of the highest Rockwell rating available.
Source: https://shotblastparts.com/floor-scraper-blades.html
O'Connors Lawn Equipment
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Come visit U.S. Shotblast Parts & Service Corp at the 2019 World of Concrete Show in Las Vegas January 22 - 25, 2019. We will be at Booth #S12338 in the South Hall. We have the best prices in the industry and expert customer service. Come visit with us in person and let us meet your surface preparation needs. During the month of January you will find even deeper discounts on our already low prices. We have specials on Blastrac housings for the 1-10D and the 1-15D shotblasters. Our scraper blades are on sale too including dovetail blade kits for the 10-18 and the 16-65. You don’t want to miss these specials!! All these great brands from one source: Blastrac, Diamatic, EBE, Sawtec, Nelco, BW Manufacturing, Goff, and Prepmaster. We have scraper blades for all models. Visit us at the World of Concrete Show or give us a call and speak to an expert
Powered Floor Scraper| U S Shotblastparts
US Shotblastparts - powered floor scrapers are a heavy duty machine that has the capability of performing all types of surface preparation jobs. And these machines are available at affordable prices.
Toro Zero Turn Mowers in the USA | Oconnors Lawn equipment
Oconnors lawn equipment zero turn mowers are durable, dependable and deliver an exceptional quality of cut while providing years of dependable performance that you can count on.
Dental Practice Appraisals | Henry Hemmen & Associates
Henry Hemmen & Associates is a dental brokerage firm specializing in providing dental practice appraisals in the United States. They constitute a team of professional dental practice appraisers who determine the Fair Market Value of your business before it is placed on the market.
Design Thumbprint offers Top quality web design, web development, mobile app development and SEO Services in Oklahoma. We are renowned for our best web designing and digital marketing services in okc
Design Thumbprint is an industry leading digital marketing service provider in Oklahoma City. They provide creative digital marketing services that help online businesses to get their website ranked on the top pages of Search Engine Result Pages (SERPs).
Customer loyalty trends in 2018
Customer and brand loyalty refers to the cordial and a positive relationship between you and your customers which drives dedication and affinity towards your brand. Owing to it, customers make repeated purchases even if there is no sale and regardless of the competitor’s behaviors. It should be the ultimate goal of an organization to retain as many customers as possible and this can be achieved only through customer loyalty programs. These programs are there since ages, but since technology is changing and getting updated every single day it also needs to keep pace alongside.
Some of the upcoming customer loyalty trends that are going to leave a big impact on businesses have been listed below.
Secure yourself as a brand: Customers remain loyal to only those companies or brands if they believe it is safe to do so. The first thing you need to ensure is that you are a secure company, only then can you create a feeling of security among customers that your loyalty program values online security as one of its highest priorities.
Hyper-personalization: In order to find ways to appeal to a customer wants and needs, implement analytics and strategies from your customer loyalty program which proves to have the maximum chance of resonating. Analyzing customer data from promotions, surveys and other established communication channels will help you build stronger customer relationships.
Real-time comprehension: Artificial intelligence and machine power is the new trend which is going to take over mankind in the upcoming years. In AI, machines can learn and perform without any programming languages or codes. This technology allows automated and real-time personalization with the customers regardless of the huge amount of database. It also allows automated promotion of customized offers, ads, videos and other marketing stuff.
Assimilation in accordance: Through automation, providing voice enabling devices that can lend digital voices to people, things etc. This way, there is a greater expansion of supply chain and enhanced ROI. These digital services will undoubtedly provide a seamless experience for customers.
Real-time view of customer’s journey: There is a requirement of an Omnichannel platform where it is possible to view the entire customer journey. Right from the day when the customer first stepped into your store till date, every single purchasing behavior can be tracked in a systematic and personalized way through consumer data and metrics.
2018 are likely to bring customer loyalty trends that will make marketing and customer interaction more personal and automated.
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What are the pros and cons of customer loyalty programs?
Loyalty programs are organized marketing strategies designed to make customers engage into a fully personalized and emotional connection with the merchant and the business or the services that they offer. With this, one can intelligently identify each customer’s needs and provide them with the right information at the right time. This allows you to create a set of loyal customers who will have an affinity towards your company.
But loyalty solutions have its pros and cons which are listed below:
Pros of Loyalty programs:
1. Loyalty programs help one to acquire, engage and retain their customers, and manage their customers in a very systematic way. Loyalty programs if maintained well, is more likely to generate very faithful and devoted customers.
2. Statistics shows that the cost incurred in captivating new customers is much much more than that incurred in retaining the existing customers. This can be made possible only by implementing customer loyalty programs.
3. When customers enroll themselves for a loyalty program, their data gets recorded into the company’s database. One can make use of that data for a complete view of customer segmentation, categorizing your customers depending on their purchase pattern and the amount of money they spent. With these available data, one can strategically create a profitable business plan.
4. One can use collected data from customer enrollments to cross-sell and up-sell. One can provide extended discounts and warranties of a purchased item, suggest accessories that go well with the products purchased and provide flexibility on terms and policies. Above all, loyalty programs can also bring relaxation by increasing demand in slow seasons.
5. A successful loyalty program offers a direct line of communication with their customers. So the essential particulars of customers like the last date of purchase, the type of the product etc can be viewed easily and so important communications about any latest offerings, sales and discounts and others can be easily communicated.
Cons of Loyalty Programs
1. Lot of times, it is difficult to ascertain the reason for the customer’s loyal behavior. Sometimes, it might appear that the most frequent buyers are the loyal customers. But that may not be the case. The person may be buying just because he has the requirement and it’s convenient as maybe there are no other options available nearby. So this behavior doesn’t qualify him to be a loyal customer. Hence loyalty, which quintessentially is an emotion, may not be determined by a loyalty program.
2. With lot of hype doing rounds about loyalty, employees often fail to understand the actual purchase behavior of the customers and they tend to oversell. Employees push for the related products which may not be a requirement at that moment and end up losing those customers, which will eventually take a toll on the overall business.
3. Loyalty programs at times may prove out to be really expensive. The costs incurred in implementing the loyalty program may sometimes turn out to be more than that of the revenue generated from the program. This will ultimately affect the bottom line of your business.
4. Loyalty programs are gradually failing to establish their identity. They are no longer identical or unique in themselves. Every next door has loyalty program solution which more or less has the same features and offerings. So sometimes, it really doesn’t matter for a customer from where he shops.
5. Even a successful and a full-fledged loyalty program have its limitations. For instance, it cannot track a customer’s purchase behaviors from other brands and stores. And sometimes, customers may find it annoying to share sensitive information just for the sake of earning points.
What are effective ways to build customer loyalty?
One of the most effective ways to build customer loyalty is to develop a highly personalized and a seamless relationship with your customers. A personalized experience will create a feel good factor and an experience which they will always remember and will cherish for their entire life.
By engaging your existing customers in relevant communications, one can deliver exceptional customer service. You need a multi channel marketing platform that helps you to live with a wide range of offers through the right channel, to the right customer at the right time.
Please your customers by sending them gifts on their special days and offering them exclusive and customized gift items on festive occasions. That will eventually persuade them to be loyal to you.
Understand your customer’s taste for your products and their buying pattern. Delight them by showing similar newly arrived products. That way you will be able to generate your elite customers who will buy your products even if they aren’t on sale and recommend you and your products to their friends, family and relatives.
Be honest with what you do and the services that you provide. Don’t keep your customers under the false impression of the jazzy and flashy stuff which you advertise online against the ones which are actually available with you. Whether it is an online e commerce store or a multi brand outlet, promote the actual products.
Give importance to your employees. Incentivize and authorize them to take decisions regarding solving an issue, giving an extra discount. This will make them feel respected and appreciated and boost them to up sell. Your employees will walk an extra mile to make sure that their customers don’t do empty handed. On the other hand, it is very annoying for the customers to experience a representative who have zero command over any issue. Everybody in the company from the owner to the employees must be committed to creating a highly satisfying and a positive experience for each customer.
It is very important that you don’t ignore or let go those small customers. It’s necessary to give equal importance to all of them because you never know; those small customers today might be your most potential elite customers tomorrow.
Categorize your business into different components like, the best selling category, slow moving products, stagnant products with declining sales volume, low- range, high-end products, etc. That way you can understand your business better, you can work on a systematic framework to reinvent those slow moving areas. Work out on the reasons for these undemanding areas, and strive towards removing these pitfalls and flourish in your business.
Last but not the least, be flexible with your policies. The main intention is to win your customers and maintain healthy customer loyalty with them, rather than win an argument or establishing your company policies. Complaints, calls and emails should be addressed with a sense of urgency. Update your customer and communicate the status of the problem till it is resolved. Statistics shows that customers whose problem areas are addressed immediately with required priority are most likely to make repeat businesses.
Wish to build a loyalty program for your company? Visit One Loyalty.
The Importance of Customer Loyalty Programs in Automotive Industry
The automotive industry is facing a huge turmoil in terms of growth and sales impact. The automobile dealers are therefore focusing on areas with bottom-line impact. Such a focus lies in maintaining customer loyalty which becomes a must for automakers to compete in this competitive industry. A customer loyalty program will not only trigger customers to frequently visit your dealership for car-service or car purchase but will also provide a security for long-term customer engagement.
It is a stated fact that it costs significantly less to retain a customer than to acquire a new one. To allow existing customers to keep coming back, you must know the tactics to form a solid relationship with them.
Therefore, the automotive industry must keep loyalty programs in focus to help them in building customer retention. Companies benefit greatly from a loyalty program that rewards customers. They generate loyal customers who will spend more, visit more frequently and ultimately become a source of promotion. In this competitive environment, customer satisfaction and loyalty have become very important for the success of an organization. This requires a lot of improved methodologies to meet frequent customer requirement and expectations.
The automobile industry operates in a way that is characterized by fewer customer contacts with large economic value. There are major potentials of profit from effective relationship management that leads to increased brand loyalty in the long term. As a result, managing customer loyalty is an important activity within this industry.
There are some 4 ways how loyalty programs benefit the automotive industry:
1) Customer Retention
Automotive dealers benefit greatly from loyalty programs as they have the ability to improve customer retention which acts as a primary key to improved sales and revenue.
2) Relevant Customer Data and Insights
Once a customer registers in a loyalty program, the consumer data gets recorded in the database of the company. Loyalty programs help the automotive industry to segment their best customers and tailor their offerings according to the different purchasing behavior of customers.
3) Better Customer Communication
A loyalty program makes communication much easier by making a direct line to customers. Apart from making new product announcement and sales promotion they facilitate recalls when needed.
4) Increased Revenue and Profit
Loyalty Programs allow auto dealers to improve customer retention. Customers appreciate loyalty programs for the added benefits they get for making a car purchase or referring their brand to others. Thus, loyalty programs will help you to access a large proportion of your customer’s wallet.
7 Customer Retention Strategies to Improve Your Business
The ultimate goal of any business is to retain customers. Ensuring customer satisfaction is important for maintaining long-term success. An average business loses up to 20% of its customers because of the inability to manage customer relationships. They fail to realize that it is much easier to keep existing customers happy rather than acquiring new ones. But, to keep your existing customers satisfied you must know effective customer retention strategies. The fact that customer profitability increases with the life of a retained customer acts like an added incentive for businesses to assign more resources for sharpening their customer retention strategies.
The following strategies will help you keep existing customers returning back for more.
1) Don’t lose customers
Many businesses spend an enormous amount in maintaining initial customer relationship and then let that relationship go unattended. The simplest way to grow a business is not to lose existing customers for new ones. Prioritize on retaining existing customers instead of acquiring new ones. Keep your budget enough to support retention efforts as much as you’ve spent on acquiring them.
2) Add a CRM system
A customer relationship management system is an automated system that allows you to track, analyze customer purchasing behavior and communicate with them. You can send customized messages focusing on a particular issue, product or service to specific customers. This results in a more trusted bond with your customers and ultimately helps in building customer retention.
3) Focus on Customer Service
The best way to retain existing customers is through excellent customer service. Keep your customers so satisfied such that they tell others on how well they’ve been treated while they were in business terms with you. Extraordinary service ensures repeated customers whereas poor services lead to loss of existing customers.
4) Measure Customer Value
Track, analyze and manage customer value. Use your customer database to measure sales. Once you’ve recognized how much combined profit you attain when a customer purchases from your business repeatedly, you realize the importance of taking good care of your customers.
5) Build Interaction on Social Media
With the rise of social media, building engagement through social media is a good approach to retain customers. Building a frequent and courteous social media presence and using a handful of social media platforms really well is more important than to focus on dozens of them.
6) Turn complaints into opportunities
Complaints from customers are an opportunity to turn their dissatisfaction into a state of delight. Try to utilize this opportunity fully to resolve their issues and thank them with additional services.
7) Create offline events
Whether you are running an offline or online business, hosting offline events are a great way to retain customers. Make some events exclusive to your current customers and you’ve easily turned an event into a retention strategy.
The above strategies will not only help you to strengthen customer relationships but will also boost your bottom-line sales impact. Continue to add new ideas to your customer retention strategies you will see a significant change in your business.
If you wish to retain customers through a loyalty program, visit One Loyalty.
Customer loyalty comes with great responsibility. You cannot just build it in a day, it strengthens day by day. It’s not something that the customers are indentured to give you. You must put in extra efforts to achieve it. Once you’ve accumulated a loyal customer base, your work isn’t done yet. Your customers expect you to gratify them in ways that are unforgettable.
5 Benefits of B2B Loyalty Program
Are you aware of how much your company can benefit from a B2B Loyalty Program? Whether you are already a well-recognized established brand or a new business starting your journey, having a B2B loyalty program is an essential tool to drive sales and to generate a high-value relationship with your channel partners. B2B Loyalty is all about understanding behaviors that further leads to future engagement and rewards which helps in building retention.
Read on to learn about the key benefits of implementing a B2B Loyalty Program that will prove to be vital for your business.
1) Positive Mindshare
An effective B2B Loyalty Program helps consumers to recognize your business in a positive way and strengthen this for both long-term and short-term engagements. Whether it is receiving reward points or claiming a prize as incentives, every interaction with your channel partners reinforces a constructive mindshare.
2) Build Strong Relationship
B2B Loyalty Programs offers a good opportunity to enhance and build strong relationships with clients. It increases brand engagement and sets up direct communication channels to boost the dialogue and connection between you and your partners.
3) Business Growth
B2B Loyalty Programs have been tested repeatedly and still have proven to be successful across various industries. One of the easiest ways to ensure high growth in your business is to implement an effective B2B loyalty rewards program. Offering your channel partners with rewards will give them a clear reason to engage with your business in future.
4) Channel Engagement
When it comes to dealing with the potential ups and downs in channel activity, a B2B program is the best option to reinforce action with special offers. Having tailored incentives can help you drive development in the channel and allow your business partners to take more actions.
5) Data-Driven
A powerful B2B Program will help you automate and consolidate a lot of processes and will also provide a unique insight as to what your partner’s profile looks like. You’ll have access to important information, whether it is discovering the most powerful driving incentive or the least effective motivating reward that will help you tailor your business.
When it comes to loyalty programs, B2B Programs have proved to be a powerful strategy in modern marketing. If you are lacking a B2B loyalty program you are missing out on one of the most effective ways to boost sales for your business.
The team at One Loyalty is skilled to help you create value for your business by creating a B2B Loyalty Program. The program is supported by superior technology that will give you a critical edge over the competition.
Why is Employee Loyalty important?
Employee Loyalty is an initiation made by an organization to achieve and strengthen their relationship with the employees. Loyal employees play a major role in contributing to the productivity of business to a large extent.
A lot of companies put in major efforts to enhance customer loyalty and forget about the importance of employee loyalty in an organization. Well, the satisfaction that your customers achieve is largely a result of the value that is created by loyal employees to turn your business around.
The products and services that you offer help in building the image of your company. Your employees are the ones delivering services on your behalf which means that the reputation of your company depends majorly on the employees. To enhance this image without spending more, build loyalty in your employees.
How to build Employee Loyalty?
To ensure the long-term success of your business, you must foster employee loyalty. When people are satisfied with their jobs, they give their best to help the organization improve. This increases effectiveness, improves productivity and also provides a stable work environment for everyone. The various ways that will help you build employee loyalty are:
1) Try to connect with the employees
Communicate with your employees in a clear and concise manner. Make sure they receive every important message that needs to be delivered on time. This will strengthen the bond between the employees and organization.
2) Loyalty Management
To earn customer loyalty, you require the right employees. Earning customer loyalty helps in increasing the productivity of the organization for which you need loyal employees.
3) Give your customer a reason to be loyal
Don’t expect your employees to be loyal to you without a reason. Dig out something exclusive to convince your employees that you care about them. Such gestures will build a strong employee relationship with the organization.
4) Allow many paths to promotion
Offer your employees with opportunities to grow and inspire in their field of interest. Allow them rotational roles so that they have the flexibility to tailor their job roles.
5) Be a good example to your employees
Become a role model for your employees. Make them learn from you by being a loyal employer.
Companies that offer higher employee satisfaction are more likely to be trusted. Thus, employee loyalty proves to be important for the overall success of the company.
To build a successful employee loyalty program for your company, visit One Loyalty.
How to choose the perfect wood flooring for your home?
How to choose the perfect wood flooring for your home?
The choice of perfect flooring can be a daunting task. With an endless number of materials to choose from and a wide range of options to go along with it, from carpet to terrazzo, one of the most standard and acknowledged material is Hardwood.
Wooden flooring is an elegant way to give a smooth and stylish look to your floors and enhance your home decor. Selecting a particular product won’t simply help you to get the perfect flooring; a range of other factors also needs to be considered including durability, cost, feasibility, and practicality. Here are some of the factors that will help you pick the perfect wood flooring for your homes!
Types of Wood Flooring
There are mainly two types of wood flooring- solid hardwood and engineered hardwood.
Solid flooring is widely available but many companies still offer engineered flooring- planks made with a thin top layer of solid wood comprising of multiple layers of plywood and composite material. Although, both of them offer the same beauty of real hardwood the primary difference between them is in the floor’s composition.
Wood Species
Hardwood Species differ in durability, grain patterns, and color. The most common hardwood species are Oak, Maple, and Cherry. Exotic woods such as Mahogany and Brazilian Cherry aren’t as long-lasting but are still prized for their extraordinary appearance. Naturally, harder the wood is, the better it will be for installation in high-traffic areas of the home.
Type of Finish
The overall appearance of a wood floor is majorly determined by its finishing. Two similar wood species will completely differ from each other while one is finished in clear gloss and the other one has a distressed finish. The types of floor finishing sold are either “pre-finished” or “unfinished”. Pre-finished flooring is factory-applied in a controlled setting while unfinished floors are sanded and finished on site.
Cost and Installation
The cost of wood flooring depends on the above-mentioned features. The average cost of installation is usually half as much as flooring but is mainly dependent on the type of flooring and installation of your home.
Apart from considering all the above features, make sure you give some thought on the realistic expectations of the potential wear and tear the floor might receive from children and pets. Also, draw a perception on how often you can refinish your floors over the years.