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KKIA Terminal 1 : Much to lose

If one were to take everything reported by the media at face value, you would think that AirAsia’s relocation to Terminal 1 (T1) from Terminal 2 (T12) is all upside without the possibility of any negative outcome. Over the weekend I asked myself, “what will we actually gain from this rel...

When Your Manager Doesn't Want You To Succeed

We got a call from Dennis, who was discouraged about his relationship with his manager Danielle. “What’s the problem, Dennis?” we asked. “What is the communication breakdown between you and Danielle?” “I can’t even tell you, really,” said Dennis. ...

When Your Manager Doesn't Want You To Succeed

We got a call from Dennis, who was discouraged about his relationship with his manager Danielle. “What’s the problem, Dennis?” we asked. “What is the communication breakdown between you and Danielle?” “I can’t even tell you, really,” said Dennis. ...

Violence against women is not acceptable. It is not inevitable. It can be prevented.

Across the world, violence against women and girls remains one of the most serious—and the most tolerated—human rights violations, both a cause and a consequence of gender inequality and discrimination. Its continued presence is one of the clearest markers of societies out of balance and we are ...

Black Friday as a "Cheat Day"

Do people spend more or less (over the whole year) because of Black Friday? http://blogs.scientificamerican.com/mind-guest-blog/black-friday-the-jury-is-still-deliberating/

Black Friday as a "Cheat Day"

Do people spend more or less (over the whole year) because of Black Friday? http://blogs.scientificamerican.com/mind-guest-blog/black-friday-the-jury-is-still-deliberating/

The World in 60 Seconds - November 24, 2015

Russia, Turkey, Syria, Belgium… plenty of chaos in the World in 60 Seconds this week. If you make it to the end, I’ll tell you the good news. Are Russia and Turkey going to war? No, the event today was unfortunate, but economics are going to drive the relationship. The Russians...

One CEO Is Redefining Luxury Retail Online

Striving to live up to his company’s name, José Neves, the founder and CEO of Farfetch, talks about his business like a concierge at Claridge’s—no request is too extreme. Case in point: Farfetch’s new yacht-delivery service. “Let’s say you order a fantastic swimsuit from a store in Miami, and as...

101 Things to Be Grateful For

One of my favorite activities, whether by myself or with one of my teams, is to make a gratitude list. After all, research proves that gratitude is a key element of happiness, so what better way to get in a good mood or get your team in a good mood than a little gratitude. The activity is...

“The Core Value of a Good Leader is Humility:” Sam Schillace, Box Engineering SVP

I first met Sam Schillace when we were both product leads at Google. It was clear that Sam was a builder – and one who combined maker chops with thoughtful management. Now as SVP of Engineering at Box, he’s had the chance to scale their engineering team and help take the cloud collaboration com...

“The Core Value of a Good Leader is Humility:” Sam Schillace, Box Engineering SVP

I first met Sam Schillace when we were both product leads at Google. It was clear that Sam was a builder – and one who combined maker chops with thoughtful management. Now as SVP of Engineering at Box, he’s had the chance to scale their engineering team and help take the cloud collaboration com...

Consumption in China: From Commodities to Karaoke

There has been great concern regarding the slowdown of growth in China and its impact on commodity demand and, therefore, commodity prices. Crude oil’s price gyrations tend to get the most attention, but China’s share of global oil consumption is about 12%, which is significant but less than tha...

Vulnerability is Power!

“To show your weakness is to make yourself vulnerable,to make yourself vulnerable is to show your strength” – Criss Jami Imagine a moment when you felt fully comfortable with others. You weren’t guarding what you said. You weren’t monitoring how others perceived y...

Why We’re Hungry for Remarkable Content [Infographic]

Did you know that 4.6 billion pieces of content are produced daily? In the last 30 years, we as humans have produced more information than in the previous 5,000. We check our phones 110 times a day and email 30 times every hour. Social media has overtaken everything to become the number one...

Why We’re Hungry for Remarkable Content [Infographic]

Did you know that 4.6 billion pieces of content are produced daily? In the last 30 years, we as humans have produced more information than in the previous 5,000. We check our phones 110 times a day and email 30 times every hour. Social media has overtaken everything to become the number one...

The Ripple Effect of Pro Bono Work

I am so fortunate to have been overseeing corporate volunteer programs for more than a decade. And almost without exception, I feel that I get more than I give. But every once in a while, I get something more — that unexpected emotional jolt. This time it happened as I entered the room...

When Customers Design Your Startup, the Payoff is Likely Biggest of All

Here’s a terrific HuffPo article about my personal experience using Steve Blank’s legendary Customer Development approach back in 1993, almost ten years before he first pioneered it(as the CEO with co-founders Don Peppers and Martha Rogers, CRM legends). At the time, Steve Blank was...

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