Things i learned from a âfriendsâ ĂźnsĂŻder trĂ ining.
Hi guys! so im kinda risking it all making this post, but recently a âfriendâ đ€« of mine got a job where they had to take a four hour long ĆP training course. Hereâs what my âfriendâ learned!
Here is what Ćp is trĂ ined to LOOK for when trying to spot lĂŻfters.
1. Carrying a large bag that LOOKS empty, but its clearly stated that genuine shoppers also use large bags, so to not judge someone for this. They mainly judge people using duffle bags or backpacks. A tip for this is to use a structured purse if you have one, since you cant tell if its empty or full, ĆP canât tell either.
2. Leaving a trail of empty hangers, if you take every item off the hanger when shopping, Ćp is trained to watch you for this.
3. Emptying packages, if you empty packages on camera or infront of workers (even if you didnt cönceal it yet) Ćp is trĂ ined to watch you. So donât empty packages! Just take off a security sticker if there is one, this is harder for ĆP to notice.
4. Selecting more than one of the same item in ONE SWIPE. What this means is if you pick up multiple of the same item without looking at prices / sizing, we are told this is very suspicious. What you can do to seem like a geniune shopper is pick up an item, then pick up the same time that is a different size or color, we are told this isnât suspicious.
5. Not looking at prices. I am super guilty of this.. if you donât look at prices and just quickly pick up items, we are told to watch you.
6. Lingering in high - theft area for a long time (example being in jewelry section for 20 minutes without buying anything) this is seen as very suspicious. what you can do to avoid this is pick the item you want then go to your blindspot. (example of what you should do: picking up makeup, then walking to the tampon section to conceal it)
7. Watching customers or sales associates. This one is hard to tell, since we are told some customers may just have anxiety. To avoid this i recommend looking with your eyes, and donât stare at employees, just glance with your eyes.
8. Lingering near an exit with a cart full of stuff. I feel this one is self explanatory. If you want to do a wĂ lköut, donât linger near the exit, just go!! Youâre less likely to be noticed this way.
What employees / managers are trained to DO when they SEE a shoplĂŻftĂźng.
- We are trained to cĆ«stomÄr sĂšrvice, we are NOT allowed to accuse people, we are also not supposed to be rude to them. If you just concealed something, and a worker walks up to you right after you concealed it and says something like âHow may I help you?â Chances are they saw you conceal and you should leave as soon as possible. If you havenât concealed yet and workers come up to you, donât worry, we are trained to greet every customer. Or if they come up to you about five minutes after you concealed, also donât worry, they most likely didnât see. Only worry if they come to you a few seconds after you concealed.
- We are told that if we chase a shoplĂŻfter out of the store we will be fired for risking our safety. We are supposed to wait for them to leave, THEN contact Ćp if we saw them (example: If you witness a wĂ lkout, you shouldnât confront them or chase, wait for them to leave, then email Ćp what you saw.) But be warned, if ĆP happens to be there, they are allowed to confront you.
1. NOT ALL LOCATIONS OF RETAIL STORES HAVE LP ASSIGNED TO THEIR LOCATION. I actually never knew this. If a location is considered âlöw shrinkâ (not a lot of thĂšft) they just wonât assign any ĆP to the location. This does not go for every cĂŽmpany, but I assume a lot of them.
2. If a store happens to have ĆP, they most likely have rÄgional ĆP. this means ĆP wont be there everyday, they go to a different location every shift. So ĆP will only be there once or twice a week. You never know when they are there though, so still be careful.
I hope this was helpful to you guys! I actually learned a lot of new things from this trĂ inĂźng so I thought it may help you. :] Good luck everyone and stay safe.
janainaart
theartofmadeline
snowghoul
germansingergirl
