http://www.amazon.jobs/jobs/354046/forum-moderator
(Woot Workshop, Seattle, WA)
Like an unseen hand that slaps from the sky above, a forums mod reigns with the divine right of kings. They are in the forums, but not of the forums. A mod must be balanced, focused, honest and just. Without those features, you're not a mod. You're a rocker!
Oh, and here's a heads up: mods will be exposed to anything ranging from immature verbal assaults to terrifyingly grotesque imagery on a daily basis. Mods will also be expected to keep long and odd hours from time to time, (such as during Woot-Offs or during technical difficulties) and file daily reports about, well, stuff. Possibly even regarding the terrifyingly grotesque imagery, if it's bad enough. Think you've got what it takes? HUH?
In this job, you'll learn: that no matter what you do, someone's going to think you're power-trippin'.
Intangible benefits: you'll have the power to ban people! Which, naturally, you'll use only in extreme cases after much discussion and consideration with the other members of the team. But even still, THE BAN BUTTON! THAT'S SO COOL!!!
Potential hazards: Trolls come from dark places, and they bring some freaky .jpgs with them. The Internet ain't all talking cats, you know.
If Woot were a superhero team, you'd be: a mysterious being of vast cosmic power who mostly does nothing but watch. But every so often…
Worst part of the job: We can't really stress it enough: those .jpgs are gonna be freaky.
Make sure you bring: An iron will, an iron fist, and an iron. You wouldn't want to look all wrinkled for your interview, now would you?
The ability to fill a frontline role representing the company to the customers, potential and veteran alike
The ability to work independently and make immediate decisions that impact the entire community.
The judgment to act as the first line of defense for technical, customer service, and community issues, as well as any other type of issue that may arise
A neutral stance is an absolute must and self-moderation skills are extremely important.
Individuals considering the position should be aware that they will be exposed to anything ranging from verbal assaults to mature and grotesque imagery on a daily basis
Maintaining and developing community standards
Contributing to, and testing, on-going community development
Recognizing, and addressing, threats to the well-being of the community (e.g. shilling, referral linking programs)
Recognizing and reporting product safety issues
Interdepartmental communication of issues, problems
Moderating and monitoring forums
Recognizing and highlighting quality contributions to the community
Working alongside volunteers
Maintaining consistent SEO tagging
Creative writing and editing experience
PREFERRED QUALIFICATIONS:
Good judgment and common sense
Able to remain calm in the face of personal attacks, general dislike
Adaptability to changing requirements and duties
Tolerance to offensive, pornographic, violent, or mature images and subject matter
Experience with online communities
Deep familiarity with internet culture
Able to learn and apply new technical skills on short notice
Proficient in basic computer skills (e.g. internet navigation)
Excellent written, verbal, and interpersonal communications skills
Speed reading and comprehension skills preferred
Flexible hours, including occasional long shifts
Familiarity with SEO concepts and tagging
Please visit this position's Amazon Jobs page to apply.
http://www.amazon.jobs/jobs/354046/forum-moderator
Woot Workshop is an equal opportunity employer.