New Post has been published on The North East Business Forum
New Post has been published on http://northeastbusinessforum.co.uk/more-jobs-as-yodel-parcels-centre-grows/
More jobs as Yodel parcels centre grows
More jobs as parcels centre grows – Parcel carrier Yodel is expanding its workforce at its Gateshead service centre and continuing its investment in the site in order to meet growing demand and benefit customers across the North East.
The centre, one of Yodel’s largest, has immediate vacancies for fourteen drivers and the recent addition of four new vehicles has seen the entire fleet up-dated in the past three years.
Yodel in Gateshead currently deals with around 10,000 parcels every day, delivering to an area from Berwick to Peterlee and as far west as Haltwhistle.
The centre currently has 66 van drivers and 119 self-employed couriers driving their own vehicles, all working together to get parcels out on the road and delivered on time. In addition the centre is the base for management, administration and sorting teams with a workforce aged from 21 to 78. The new jobs include both employed and self-employed driver positions.
Ian Spence, lead service delivery manager at Gateshead, said: “We are continually adapting to meet changes in shopping patterns, as well as growing demand.”
The company invests heavily in training for every member of the workforce, including the self-employed couriers, who deliver around their own neighbourhoods and bring their extensive local knowledge to Yodel.
“In this region we have to meet the particular demands of areas such as the remote parts of the Northumberland National Park,” continued Ian, “but our aim is always to provide the best possible customer service.”
Gateshead is part of the division that won the first Customer Service Award at the company’s inaugural Yodel Awards last year, judged on every aspect of its service from successful delivery rates and positive customer reviews to how well parcels were looked after on their journey.
The service centre, which is one of Yodel’s largest, operates 20-hours a day, as trailers of parcels arrive from the company’s central sort centres in the early hours of each morning, and deliveries continue until 9pm each evening. Details of the current Yodel vacancies in Gateshead are available at http://careers.yodel.co.uk.
Top: Ian Spence, lead service delivery manager at Yodel’s Gateshead service centre.














