Notes on roles of human resources manager
Take pulse of your workforce, deep discussion with employees, keep them motivated.
Offer solutions for improving business metrics through employee alignment and engagement. You need business knowledge to craft good solutions.
Stay updated with trend and technology. Communicating with employees requires using the means that they used to, not the ones that you're comfortable with.
Ensure you can achieve your strategic directions through employees that are aligned and executing along common goals.
Hold accountable for meaningful metrics. Workforce analytics, cost of HR per employee, employee engagement, ROI from investing in salaries, bonuses and development, impact of attrition on customer satisfaction and ability to grow.
Clear vision of how HR enables people to achieve extraordinary performance. Not simply on budget cuts and administrative streamlining which are minimum expectation. Planning and take action to realize the vision and mission is important that can make a difference.
Focus on substance not on style, personal gain or achievement. Enable employee to perform and focus on how to achieve it. Showing off your qualification, masterpieces or contribution will not do.
Encourage healthy relationship between top management and those below which helps information flow upwards.
Credible and maintain good relationships with direct reports. It is crucial to build strong team and employee engagement.
Build loyalty and engagement. Gain support and respect from workforce. It is the only way to a motivate and align employees to corporate strategy. If your workforce will consider job change during economy boom, your chance of out-competing your rivals is small.
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