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7 Emerging Trends You Need To Know In BFSI eSurveillance System

Following the major banking reforms by the Government of India, most of the country has gone digital in its major banking transactions. The next-gen no longer wants to stand in the queues for monetary transactions. This sudden transformation has put lots of pressure on ATMs and BFSI security like the array of banking functions completed by ATM etc. The recent changes like internet banking, mobile banking, ATM banking has made BFSI sector to rethink its security challenges by upscaling its BFSI Surveillance System at par excellence. The BFSI eSurveillance system has come of age with the new age technology to make it more robust and secure.

With the new technology, the BFSI Operations are not just confined to the daytime. Round the clock online and offline banking activities need a robust bank security system. Anytime banking i.e. 24/7 banking from ATMs and other allied banking services has redesigned the thought of BFSI security. We can no longer be dependent on traditional guarding activities like involving huge manpower or outdated CCTV surveillance technology.  The BFSI eSurveillance system, thankfully, has evolved for the best possible customer experience with the grace of technology.

The major trends to watch in the coming decade which can shape the BFSI eSurveillance Industry are:-

1. Artificial Intelligence backed eSurveillance

The BFSI eSurveillance systems have become smart with deep learning technology and mimicking human intelligence in surveillance of BFSI operations. Video surveillance has become more accurate, reducing the number of false alarms in the classification of the objects. Real-time human and object detection sends an instant alarm in the case of perimeter or security breach. The visual verification has become more accurate while differentiating between the different objects and creatures, trees, hence increasing the latitude of the Banking eSurveillance System. The smart analytics triggers high-quality video feeds with video gateways accessible on any kind of video platform useful in BFSI Surveillance.

2. Integrated Platform Backed eSurveillance

Your BFSI surveillance is now available on a single unified platform connecting the devices and consumers alike. With IFTTT, different BFSI tasks of banking are managed between the internet and various kinds of web services for a well-coordinated smooth banking operation. Visual verification by camera becomes hassle-free with IFTTT. A Comprehensive Security Solutions for BFSI eSurveillance are available on a single platform integrating all kinds of smart sensors and devices, providing holistic banking experience to the customers and bankers alike.

3. Cloud Banking

The BFSI industry no longer works on the traditional pattern of storing and retrieving the feeds for verification and other functions. The footages are stored for up to 90 days and can be retrieved anytime, anywhere without having worried about the theft of the device or the storage capacity of the traditional devices and storage disks. The cloud technology in surveillance is enabling the bankers to work on their data more efficiently and strategizing the activities accordingly. Cloud technology has reduced operational costs up to 25 % as per one of the surveys. The BFSI sector will be heavily investing in these intelligent technologies as per the estimates of the experts. There will be new collaboration in the financial and the technical giants for smart banking solutions.

4. The Internet of Things based Surveillance

Internet Of things will redefine the banking eSurveillance in the coming decade. IoT is an ecosystem of interconnected sensors and devices collecting and exchanging data for intelligent intercommunication. The entire Banking, Finance and Insurance operations are now interconnected on all kinds of communication mediums like your phone, laptop, storage device, smart tabs. This is the magic of the new coming of age technology -the Internet of Things. But with magic, comes worries of safety and security of your crucial data and other mishappenings that could happen to your life savings. The BFSI Smart eSurveillance Solutions gives that peace of mind to all the stakeholders involved. The interconnected smart sensors and devices provide multi view functionality which supports 24/7 surveillance and provides 360 degrees monitoring solutions to BFSI security challenges.

5. Networked Video Surveillance

The traditional CCTV surveillance is no longer effective if we analyse the kind of e Crimes emerging in the BFSI industry. The traditional surveillance systems having multiple cameras and yet not been able to provide 360 degrees surveillance is the first major disadvantage of this outdated technology. The smart IP Cameras provides all-round networked security. The wide-angle cameras with better night vision, coverage of the blind spots, higher resolutions is a delightful surveillance experience. From the 0.1 megapixels to 8-megapixel resolution, we are now witnessing a superior outdoor and indoor perimeter surveillance. The BFSI eSurveillance System is slowly getting over the analog cameras having DVR is now replaced with new IP based cameras having NVR feature. The fact that the Video Surveillance market of India is expected to grow at a massive rate growing at a CAGR of 22.96% from 2015 to 2022 to reach at$8.24 billion. is itself proof that the eSurveillance industry is heading for a new direction.

5 G R(E)volution

5 G has proved to be the new game changer in the BFSI surveillance providing better speed and better services. The Internet Of things will connect multiple devices on a single unified platform for super-efficient operations. With the download speed of up to 20 Gbps and the entry of the Internet Of Things, it will be a flood of data-sharing applications like the video data. The video surveillance in this sense will enhance the quality of surveillance. As per the research by Cisco, more than 500 billion devices will be connected by the Internet Of Things by the end of this decade, which will have to require a strong base of 5G technology. The BFSI eSurveillance will be automatically flowing in the direction of superior surveillance technology.

Wireless Surveillance

Installing multiple cameras to cover a wide area with a web of wires around it seems to be the history with the arrival of new IP based BFSI eSurveilance Systems. Aesthetically, the security looks like a mess and technically, even if a single wire gets disconnected somewhere, the security purpose is absolved there and then. Wireless banking surveillance gives relief from such webbed security set up. The easy to install and maintain smart cameras and surveillance devices give a smart digital transformation to BFSI operations. The ATMs and the branches can be monitored locally and remotely with a few smart cameras installed in the right places without worrying about hassling wired set of multiple cameras.

For the peace of mind of the BFSI sector and security of the consumer’s assets, the BFSI eSurveillance Systems gives the perfect solution for surveillance challenges. When the game becomes bigger and better, these new technological trends will be the underlying foundation. IGZY- A Kochartech company provides that tech leverage to your surveillance requirements with latest smart sensors and devices. Update your BFSI Surveillance system today for the airtight security in your BFSI operations.

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Sense Analyse Act with IoT

Advancement in mobile technologies and the Internet of Things are making a notable influence across diverse industries, offering consumer-facing products and assistance, improving service, personalization and oversight. The bank security systems, in particular, has welcomed digitisation with an open heart. Internet of Things is playing a huge role in the financial sector with the potential of transforming the economic and banking sector.

As banks deal with massive data and extensive data transfers, IoT aid banks and financial organisations to work smart with the aim of saving time and energy. IoT is also helping the BFSI industry in developing its whole security arrangement. Banks and financial organisations are now utilising the IoT technologies to reduce frauds, detect risks in advance and provide better services to customers.

 Moreover, Gartner predicts a large growth in the amount of “connected devices” by 2020. As per a report by the Gartner, there will be above 14 billion connected devices by the end of 2019, expanding to over 25 billion by the end of 2021.

 IGZY is a leading IoT service provider with an ecosystem of next-generation Bank Security and Surveillance System. With a single unified IoT platform, we are the eSurveillance solution partner of several top brands. This blend of IoT devices has successfully assisted in various perspectives on the growth of our client companies.

 For the best solutions, we must identify the primary issues.

 1. Lack of sensors in the shutter, vault room door and back rooms

 2. No formal command centre to take immediate actions

 3. The insecurity of data, fear of the DVRs getting destroyed or stolen

 4. Absence of instant alarming system in case of an attack

 5. Safety of ATMs compromised due to the lack of professional wireless security cameras and sensors

 6. Due to the current manual fire alarm system fire cannot be detected on or before time

 IGZY provide you with Surveillance Security Systems for bank, operating with a formula of Sense Analyze and Act. So, let us understand the procedures of the same.

 Sensing The Situations

• Safety & security sensors send notification as soon as a burglar tries to enter a branch/ATM Alarm. The alarm panel triggers siren to the command centre. Also, with the help of smoke sensors, any incident of fire can be averted.

• Surveillance cameras with the IFTTT technology visually verify the identity of the person/people trying to forcefully commit any action.

• IoT & Video Gateways/Routers with rule engines process the severity of events and prioritize them.

Analysing The Situations

• The 24-hour active IoT platform visually verifies the incident and speak to the intruder using the 2-way audio communication.

• The command centre follows the escalation levels and informs the customer, populated with the defined category and the information of the location. 

• Events get logged in with the tickets raised including remarks and comments.

Instant Actions

• Nearest police or fire stations are contacted without losing a moment. As security is considered as the top priority in every financial institution. Stay safe security by detecting any crime or incident even before it occurs.

• As all the data is saved securely in the cloud platform, incidents like loss of data or recordings are impossible. Hence, lock the evidence and reports safely and share it with the law enforcement officials to catch hold of the criminals.

• Engineers are allocated in the case of a device requiring maintenance, keeping the whole ecosystem of smart devices in good health.

Also, the inventive features like the Bank Burglar Alarm System with a panic button further intensify the safety and security of the branch, one can raise an alarm in case of immediate assistance if required. As the implementation of IoT services is digitized, it reduces the recurring costs from your security budget with hardly any dependability on physical security guards.

As the incidents of robberies are rising with new ways of improvisation, the banks and ATMs also need to upgrade their security standards to overcome those. Since the trust of the banks lies on the safety and security of their braches, IGZY help banks innovate and devise better means of countering risks and improving efficiency. So, contact IGZY to become a part of this revolution.Also, the inventive features like the Bank Burglar Alarm System with a panic button further intensify the safety and security of the branch, one can raise an alarm in case of immediate assistance if required. As the implementation of IoT services is digitized, it reduces the recurring costs from your security budget with hardly any dependability on physical security guards.

 As the incidents of robberies are rising with new ways of improvisation, the banks and ATMs also need to upgrade their security standards to overcome those. Since the trust of the banks lies on the safety and security of their braches, IGZY help banks innovate and devise better means of countering risks and improving efficiency. So, contact IGZY to become a part of this revolution.

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Is your store well lit for  your customer

Retail stores are upgraded with new technologies and advancements these days. The old models of services had their own challenges with minimized revenue growth. The need to evaluate customer behavior, enhance retail security, footfall management brought this need into the foreground. Customer experience is the key focus for retail stores as it makes a huge impact on the brand label. And that’s why it becomes important for retailers to know if their store is well lit to maximize their customer experience.

With the arrival of technologies like IoT and AI, every other user is connected with smart devices and they expect the same from businesses. Retail stores overcame some big challenges in store management with IoT. Let us explore some details on how IoT can help retail stores enhance the customer experience-

In-store flow management: A smooth flow management inside the store helps the customer to navigate through the store in search of the desired product in lesser time and without any hassle. IoT devices also help retailers track customer’s movement, of how much time an individual customer spent on a certain section, etc. to recognize what their customers need and drive sales effectively. Retailers get more accurate data and insights into customer behavior through IoT devices.

Stock management: The in-store stock management monitored by employees proves to be inaccurate and off-time mainly. IoT devices and sensors monitor both the inside stock and the ones that are on display to provide exact data and analysis, giving on-time notifications for easy management of stocks and avoiding unnecessary time wastage.

Supply chain management: Right from the moment an inventory leaves the manufacturing plant and till the time it is delivered at its final destination, the retailer needs to keep a track of it. IoT backed sensors help to track the goods through transportation, gives the ability to check the condition at any given moment whether they are kept at a suitable temperature or not, etc.

Self-checkouts: Long queues at checkouts disappoint customers and sometimes refrain from shopping. Automated checkouts enable customers to process their own purchases through sensors that read their tags and make payments directly from the customer’s linked payment app. It saves a lot of time and crowd management for the retail stores.

Security: Retail security is one of the main issues for retailers to avoid in-store theft or shoplifting. Smart IP cameras installed in the stores monitor every corner and smart sensors connected with retailer’s mobile device, alerts or sends notification through call/SMS in case of any breach. Accessible IoT devices allow monitoring the store from the comfort of one’s office.  Retailer can track hygiene management of his store and the adherence of workers to the dress code compliance which adds value to the brand.

Footfall management: Customer footfall management with the help of cloud based intelligent video analytics provides insights into the peak hour shopping analysis, to know the number of people who shopped at a particular time, classifying the different segments of these shoppers, details about their preferred shopping items, time spent at a particular stock in store. It also helps retailers track productivity of their stores at different locations to know the exact revenue from each store and find out reasons for the low productivity of a certain store. Installing IoT’s people counting facility gives retailers a competitive edge.

An upgraded store provides retailers with some actionable insights into customer behavior, enhancing customer experience. Overcoming these challenges will provide retailers a competitive edge in the market. IoT in the retail market is predicted to reach over $30 billion by 2024- Gartner. Get ready to transform your business with IoT.

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Countering banking security threats-IoT

A survey by Research And Markets.com show the IoT in the Banking and Financial Services Market is projected to grow from USD 249.4 million in 2018 to USD 2,030.1 million by 2023 at a Compound Annual Growth Rate (CAGR) of 52.1% during the forecast period.

 The convergence of operational and information technology with increased usage of IoT devices in product, application, and premises monitoring for banking are a few of the determinants propelling the IoT in the Banking and Financial Services market. Rising global ventures in IoT plus focus on services with real-time data flow are the main factors for growth and opportunities in the IoT in the Banking and Financial Services sector.

 The monitoring segment (cloud-based end-to-end monitoring solution that operates multiple machines from remote locations) is expected to grow at the highest CAGR during the forecast period. Monitoring solution provides a broad implementation of the business scenario. Also, it provides cost-effective maintenance, improves customer service, and creates new business opportunities.

 Why IoT?

The use of the Internet of Things to secure banks and ATM sites is the latest trend in the banking and finance sector. Various IoT supported devices help to reduce the rising operational costs of branches and ATMs while increasing their efficiency. Services of this technology are quickly being grabbed up by various banks all over the world. Read on to understand how exactly this technology is helping the ATM centres of banks.

 Working of devices

The Internet of Things allows various devices like wireless security cameras or special sensors to communicate with each other. For instance, unique sensors can easily detect live situations such as the temperature of the room and convey the information to the command centre. Likewise, IoT based sensors can also detect any activity inside the ATM centre and send alerts regarding those too. These IoT based eSurveillance sensors and smart cameras help banks cutting down their operational costs by nominalising the need for physical security guards and also reducing energy wastage.

 IGZY is offering managed eSurveillance and security solutions for banks and ATMs to help reduce their operational costs while reducing security risks. With our managed services of IoT based devices, we successfully helped out one of our clients in reducing their requirement for physical security guards from 8 to 2!

 We are offering our clients a platform, helping to sort out the numerous events that are triggered and prioritize these events to know when and where to act to manage your sites security and operations.

 Services provided by IoT

24-hour eSurveillance by our command centre with the use of wireless security cameras, help in maintaining the security of all your sites, be it a bank or an ATM during off-hours as well. Instant alerts are provided with the help of event-based motion and contact sensors in case of any intrusion in your site.

 With our single unified platform, get audit reports which enable you to keep a check on staff adherence to the policies of the bank and also keeping an eye on the security staff of the banks and ATM branches.  

 Burglar Alarm System with a panic button further enhances the safety and security of the branch by raising an alarm for immediate assistance. This helps in taking swift decisions without losing out a second. Moreover, with a two-way communication system, adequate warnings through voice can be conveyed by our command centre team, so they can leave the premise as soon as possible with the fear of getting caught red-handed.

 As we go through the news and reports these days, ATM crimes are on the rise and banks now need to look towards security more than ever. Safety of the banks boosts the confidence of your existing and potential customers in investing their hard-earned wealth in your bank, whereas ATMs, generally a soft target of the robbers can also be converted into a fortress with eSurveillance security services. This is how IGZY becomes your best partner in the endeavour of heightening security and efficiency of your branches.

  Become a part of the IGZY ecosystem to experience more!

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Can Internet Of Things Be Deployed In Quick Service Restaurant?

Some important Customer Experience statistics show that over 55% of consumers are willing to pay more if guaranteed a good experience. It is a known fact that Internet of things (IoT) is gaining more and more importance in today’s digital age. To be able to harness this technology to its maximum potential, a business has to be fully aware about its capabilities. Restaurants and QSRs today are using cloud kitchen security and exploring the technology in order to provide the best of experiences to their customers, as well as to ensure safety and hygiene compliance.

Customer Experience (CX), on being the market differentiator amongst competition today, it has become essential for businesses to maintain the goodwill and reputation of their brands, before, during and after the customer avails their services.

QSR IoT solutions allows its users to connect all the electronic, smart devices through a single network using a gateway. This technology can be controlled to perform a desired task by using either Artificial Intelligence and Machine Learning or commands given through an intuitive app on a smart phone.

This technology, powered by IoT and AI, can be used to collect information from all the devices connected through a single interface, providing the business with analytics that can be made actionable to enhance an outlet’s efficiency.

Smoke and Water leakage sensors can detect smoke emissions or water leakages till a certain radius and raise a proactive alarm on the interface, or the app. Smart switches and plugs can be used to limit energy usage, while also reducing human effort. Sometimes appliances used in kitchens are left plugged in, resulting in the appliance burning out. Restaurant surveillance system not only help with the management of energy consumed, they also allow for reduction in operational expenditure that would have otherwise gone into electricity bills and maintenance. Sensors to detect changes in ambient temperature, humidity and air quality can also be used to maintain proper ambience of a QSR outlet.  

To ensure safety, security and the wellbeing of customers and employees alike, smart cameras can also be deployed at strategic places, along with door and glass break sensors. This cloud kitchen security cameras provide proactive alerts in case unusual activity is detected or a line is crossed near inventories or cash registers.

The capabilities of IoT, coupled with Artificial Intelligence and Machine Learning are endless, and businesses have just started scratching the surface. To know more about how you can leverage this technology to enhance business productivity and efficiency while maintaining optimum levels of CX, get in touch with experts at KocharTech.

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Smart surveillance for warehouse security

As per Fortune Business Insights studies, the global market for IoT, which was valued at $190 billion in 2018, and now forecasted to reach $1.11 trillion ($1111.3 billion) by 2026 at a 24.7% compound annual growth rate (CAGR).

“Internet of Things” (IoT)  are the devices connected over the internet through a secure online interface. This connectivity enables them to remain online each moment to share data between them.

Concerned authorities can monitor, manage and regulate these devices through an application. Furthermore, examine and make mechanized real-time resolutions based upon the data. IoT, undoubtedly is considered the future of e-Surveillance and security  

IGZY, an IoT service provider gives you a complete combination of the best security cameras and sensors. Our single unified IoT platform empowers you to keep a note of all the major and minor issues that matter from anytime, anywhere. IoT platform empowers you to monitor and measure deviations in the desired area simply with a click on your smartphone app or a tablet.

 IoT has made it viable for warehouses to execute an array of new security technologies. As the global economy, warehouses are increasingly becoming the target of constant thefts. Responding to the warehouse security needs, companies are investing massively in state-of-the-art security solutions to guard their warehouses.

 The concerns for security in a warehouse facility majorly are:

Large properties to survey with large perimeter

Over-dependence on security personnel

Lack of surveillance footage when in need

Inability in monitoring multiple locations centrally

 IGZY security cameras and sensors, provide the best esurveillance solutions with the following mechanism:

IoT and Video Gateways/Routers: Notifications trigger the modes of the gateways and cameras. Through the IoT platform the rule engines for process events and alerts. The command center gives video verification of the notification,  with a two-way communication system.

IoT Safety and Security Sensors: Schedules the event for the notification of the defined time. The command center follows the escalation and informs the customer with defined category and location information.

Surveillance Cameras: IFTTT technology for visual verification by camera catches the activity of any unknown person in and around the premises. Thereafter, the command center platform raises a ticket with remarks and comments, logs the event and contact the nearest police. The facility of evidence lock with reports makes it easy for the law enforcement authorities in getting a closer look into the attempted criminal activity.

Best monitoring services for warehousing give the most chances for a business to optimize its operations in profit. Hence, Business leaders must check out partnering with IGZY, a reliable technology partner which would love to assist and take warehouse operations to an advanced level and reach new heights.

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Secured banking with IGZY’s IoT

These days technology has not only made life easier for people, but also converted the world into a global village. People are interconnected with smartphones, laptops and other devices make the business communication hassle free.

IoT stand for “Internet of Things.”The technology interconnects different devices with shared data and connection making the business smooth.

 To achieve efficiency in the tasks, it’s important to streamline them with the right technology. One such industry is the banking sector, where stakeholders are relentlessly looking for new mechanisms of enhancing the customer experience. IGZY, a leading IoT solutions company, provides technological safeguarding to the banks and other financial institutions by reporting unholy occurrences like robbery or thefts.  It also helps the company from staying ahead of its competitors. 

Let us explore how IGZY assists in transforming the banking sector through its IoT platform

 Uninterrupted Monitoring Service

 Substitute your ATM’s traditional security systems with IGZY banking security solutions. The IGZY Command Centre relentlessly provides 24-hour esurveillance, which neutralizes the demand of human interference. Our solutions are tried and tested by notable Indian banks

 Easy Video Retrieval

Retrieve video from IGZY cloud platform from anywhere any time. Ensure optimum safety with centralized monitoring for each and every bank branch by a single and unified IoT platform. The details can be accessed by the authorities on platforms like android devices or emails.  

 Instant Alerts and Notifications:

IGZY smart sensors provide real-time alerts in case of security breach inside the branch or ATMs. The burglar alarm system not only alert the authorities, but also warns the robbers.

 Cost-Effective

Hiring the night guards for ATMs and Bank branches can be history now with IGZY wireless security cameras. This will significantly reduce the over-dependence on physical security guards even at odd hours and hence cut down the expenses of hiring. IGZY does not only minimize human intervention, but also maximize the efficiency of the employees.

 Device Health Management

Receive real-time alerts whenever any camera goes offline or a sensor doesn’t work. Our IoT security solutions take proactive responsibility of your device health, to prevent any unfortunate incident occurring in your Bank and ATM branches.

 Conclusion

As the customer service is the heart of bank operations, and the principal interest of customers gives the banks lifetime income.So, the customers need to have reliance and faith in the bank. A high level of security increases the confidence of customers. A foolproof bank e-surveillance system effectively enhances the safety and security, which in turn can shape its public image and trustworthiness.

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IoT Security Solutions

As IoT is considered the future of eSurveillance and security management, many industries from manufacturing, retail, warehouse to banking have already commenced acquiring the services of IoT.