A Day In The Life of A Sales Associate: When Your Day Goes To Shit. Literally, Shit.
Of all the stories I've accumulated throughout my ongoing stint as a sales associate, I think it's safe to say a definite theme has made itself clear. This theme is shit.
No. I mean it in the most literal sense. S-H-I-T
Let me explain how, of all the metaphorical shit that goes down, a hell of a lot has to do with actual bona fide fecal matter (and other bodily fluids. Unfortunately.).
The first encounter I had of the excrement kind was when a man brought out a pair of Levi's from the dressing room and approached me at the registers.
"Hey...uh, I don't think these pants are any good." He said.
Of course I plaster a convincing smile on my face and hope he can't taste the air of annoyance and apprehension suddenly coming off of me in waves, "Ok." I say, "What's the problem?"
He holds out the pants kinda funny and points to the leg,
"I took these in to try them on when I noticed the stains. I'm not sure what it is. But I don't think these are sellable." I bet the man's being politely oblivious, but I sure as hell know what that is.
The pant legs are streaked in...shit.
Definitely damaging those.
* * *
Next: For whatever reason, finding the restrooms on our level is ridiculously hard. The number one question we get AT ALL times is,
"Where are the restrooms (or washrooms) (or lounges) (or wash-closets) (Or whatever else people call them)"
Granted, it's the easiest question to answer, so most of the time I'm relieved they're asking for the restrooms and not, like.... an Alfani pin-striped, slim fit, 100% wool suit in a size 36R. That would make my life very difficult.
Anyway, across from where the restrooms are, there's a bay area where employees can access the back room for supplies, etc., but for some reason some customers have thought that corners in said bay area = toilets.
Needless to say, slipping on piss on your way to get bags for the registers is not fun. At all. Ever.
* * *
Not so directly related to bodily functions, but still horrifically annoying and gross, was the time I asked a man how he was doing as I was passing him by. He was very nice and chatty,
"I'm great! Thanks for asking. How are you?" It's always nice when customers ask back, and I was surprised to find that this gentleman was very attentive and pleasant,
"I'm well, thanks." I said, and then the usual spiel: Can I help you find anything in particular today? Etc. etc. etc....
"No, but I thought I'd let you know that I was in the restrooms earlier and their was a syringe sticking out of the toilet seat. Like, kinda at an angle, but someone could probably still hurt themselves on it."
Oh. There's the kicker.
The way in which he delivered this disturbing news, so jovially, as if he were talking about the weather, had me thinking I'd heard him wrong. But no. I hadn't.
"...I'll get on that." I grimaced.
Syringes. In a public restroom. Jammed into a toilet seat. I get that's not exactly unheard of or even uncommon, especially in the city. But, come on. Come on.
Keep it classy. And give your friendly neighborhood sales associate a big fucking headache. Thank you very much.
I've officially lost faith in humanity.
* * *
Periods. Menstrual cycles. Aunt Flo(w). Monthlies. HELL
It's a natural process, sure. It's gross, definitely sure. But a natural, healthy bodily function. And, as a woman, I can say, I understand.
BUT DON'T FUCKING BLEED ALL OVER A FITTING ROOM.
1) It's disgusting! 2) It's a fuckin' bio hazard! 3) It's DISGUSTING! 4) There is no word adequate enough to describe the horror of it. Not even disgusting.
Also, accidents happen. Ok. But at the very least, OWN UP TO IT. Apparently, this lady just walked off, leaving the fitting room looking like the scene of a massacre.
Seriously. I thought someone lost a limb in there or something. Until my fellow associate told me, no, some lady had "woman problems". Is explosive period a thing?
Retail has proven it so.
* * *
Lastly, customers are also very fond of changing out their old underwear for a new pair in the fitting rooms. Easiest swipe in the book, I bet, but still........please don't do it while I'm on the clock.
I pulled out a Guess leather jacket from the fitting rooms and was on my way to put it back on the floor when I noticed the zipped up pocket on one side was bulging. Creepy.
I unzipped it, but didn't dare put my hand inside. Peeking out at me was a weird mustard-yellow, feathery-patterned something-or-other.
After retrieving rubber gloves, said ugly yellow thing was pulled out of the pocket and revealed to be......disgusting used boxers.
The jacket was definitely damaged and tossed out.
Why do people have to be so nasty? And why go out of your way to conceal the dirty under after swapping them out? Just leave them in a corner or something. If I hadn't caught it, some poor customer might've gotten scarred for life. And, while some customers sure make me want to sell all my possessions and live as a hermit in some deep remote forest, I do like my job, and I do like most of my customers.
So, generally, I really would want to spare shoppers from discovering dirty underwear in their newly purchased super-expensive leather Guess jacket. Scout's honor.
* * *
So. To shit or not to shit. While in a department store, please refrain. Even if you intend on doing your business in a designated area with no desire to pee, bleed, or stuff used underwear (or syringes) in things that are not meant to be peed, bled, or stuffed on/in, please DON'T. It's just safest that way.
Of all the things us sales associates have to see and put up with, those things should not be part of it. So please don't. Don't.
Just a humble request on behalf of an associate who has too much hands-on-experience with both literal and metaphorical shit.
Thanks.













