10 Things to Watch Out For When Looking For a Care Home
Making the decision to put someone, anyone, in a care home is horrible. It leaves you feeling wracked with guilt, somehow as though you've 'failed' them. For us, it is by far the best decision - we're finding it hard to deal with mum, my sister can't live with her forever and she's lonely. A care home will provide all the company mum longs for, allow us to feel at peace with ourselves and enjoy the quality time we have together.
My sister and I are bored of seeing care homes now. Some are depressing, a few are terrible and what's worse is meeting people you wouldn't leave in charge of your cat, let alone someone you cared for deeply.
We've defined what's important for us to look out for - hopefully this may help any of you looking for a suitable care home.
Smell - if it smells like wee, then get out. Even worse, if it smells overpoweringly of bleach or another scent to mask the smell of stale urine. Whilst accidents may occur, these should be cleared up immediately and stale urine smells suggests that residents may have been in their soiled clothing too long.
Gut feel - if it don't feel right, then that's it, cross it off your list. It may be the best on paper, but gut feeling counts for a lot.
The Manager's thoughts - What do the people in charge think of the residents? Are they empathetic, kind? The manager of a large care home in Surrey described her residents as 'doolally'. She can fuck right off.
The Residents reactions - It's a bad sign if residents shy away from the staff or cringe when they come near.
Enjoyment - Do the staff look happy? Are they working there because they enjoy their job or is it just for the money? I would want staff to really care about their job - after all, they're looking after vulnerable people.
Homeliness - Does the care home feel homely? How much scope does the care home allow for decorating their room? Are there images on the wall that people can relate to? Or are they just 'custom painted', company-bought, neutral paintings?
Empty Beds - With people living longer and the increase in dementia, think twice if there are lots of empty beds. Successful, happy care homes are normally full.
Rules - One care home we visited was a bit like prison; no visiting after 8pm, no own furniture in rooms, no disturbing meal times, no taking residents out the building after a certain time. The list went on.
Viewpoint - See beyond all the shininess, great long list of activities and the 24 hour snack bar. What would your loved one see. How would they view it? Remember what's important to you, may not be important to them.
In an emergency - What's the procedure? I was shocked when the fire alarm went off accidentally and one of the members of staff rushed up excitedly to the deputy manager taking us round and said 'XX & XX are in SO much trouble - they didn't follow the procedure at all!!' Find out what happens in the case of an injury, a fire etc.