Salesforce Lead Conversion Mapping for Qualified Leads
Lead generation is the number one priority for businesses today. Every business organization uses several lead-generation tactics to enrich its sales funnel with leads.
But unfortunately, most businesses stop at lead generation without determining whether the generated leads are qualified. As a result, less than 10% of leads turn into customers.
It is therefore crucial to map your lead’s journey to find qualified leads in your sales pipeline. The definition of qualified leads can change depending on your business goals, targeted audience, etc. Theoretically, it looks easy to find the right lead in your sales pipeline according to your marketing campaign goals. But, when you have thousands of lead records in your CRM system, it is a mammoth task to find suitable leads and convert them.
But, if you use Salesforce CRM, custom field mapping can help you set up a qualification system to find the right leads to connect with your potential customers. Salesforce is one popular lead conversion mapping tool that lets you convert your leads into Accounts, Contacts, and Opportunities [ACO].
Salesforce users can use the custom fields in lead objects to transfer them into ACO objects after the lead is converted. But, to do so, users have first to define a mapping between them. And that’s what we will learn to do today — Salesforce lead conversion mapping.
The Benefits of Salesforce Lead Conversion Mapping
Once a lead is deemed buy phone number list qualified, it’s swiftly converted into an Account, Contact, and Opportunity record. To ensure no lead slips through the cracks, Salesforce intelligently assigns incoming leads to specific queues based on a variety of factors.
With over 3,000 potential assignment rules, businesses can tailor this process to match their unique sales structure.
To further enhance accuracy, Salesforce allows for customization of Account, Contact, and Opportunity fields, ensuring that crucial lead information is captured and utilized effectively.
This level of flexibility empowers sales teams to focus on building relationships rather than data entry. By streamlining lead management and providing valuable insights, Salesforce lead conversion has been shown to boost sales productivity by a remarkable 29%.
The tip is to use a custom lead field to map your lead’s journey.
You might have noticed that the number of leads entering your sales funnel is often higher than the number of actual sales.
Suppose you have generated 1,000 leads and only half of them (i.e., 500 leads) pass your lead scoring system. However, in the end, you might only be left with 50–75 sales.
Where did the remaining 900+ leads disappear?
They dropped out of your sales funnel due to poor communication, unsatisfactory customer experience, or something else.
To prevent this, you can use Salesforce lead conversion mapping to sort all of your leads. It will help you focus on the leads that are ready to drop out from your funnel and make efforts to prevent them from leaking.
3. Abstract Leads from your Web Pages
According to Salesforce, you can capture up to 500 leads in a 24-hour period from your website. When you figure out which web pages generate more leads for your business, you can optimize them for qualified lead generation.
Here’re a few ways to do that:
Add forms to the pages that receive maximum traffic. Measure the performance of all of your lead generation assets such as your blog posts, newsletters, ebooks, etc.
Experiment with various calls-to-action (CTAs) on your homepage and other important web pages.
Offer free downloadable material like an ebook or a case study.
Use a live chat service on your website.
Lead conversion mapping can help you identify qualified and relevant lead accounts. It can cut down all the time and resources you would otherwise waste on irrelevant leads.
You can better allocate your resources to the ready-to-buy accounts. This can help boost your ROI and lead conversion rate.
How to Use Salesforce Lead Conversion Mapping
Salesforce custom field mapping can open doors for many qualified opportunities for businesses to personalize lead conversion. But that’s only when you do the mapping properly.
Before mapping leads on Salesforce, remember the following things:
When you convert leads, Salesforce looks for an account with the same name as the Company field on your lead record. If an account name with the same company name already exists, you will be given the option to use the existing record.
Each target field can only have one source field assigned to it.
Train your team. They should know when and how to map leads using the accurate assignment rule entries.
There is no way to remove a field that is part of Lead Custom Field Mapping. To delete a field, you must first remove the mapping.
To remove a Lead Custom Field, first, remove mappings that refer to it.
Convert a Salesforce Lead into a Contact
Here’s how you can convert a Salesforce lead into a contact:
Step 1: Click “Convert” in a lead record.
Step 2: Create a new Account, or you can also select an existing Account in the Account name field.
Step 3: In the Contact name field, enter a new Contact or select an existing Contact.
Step 4: In the Opportunity name field, create a new Opportunity or select an existing Opportunity.
Step 5: If you don’t want to create an Opportunity, check the “Don’t create an opportunity upon conversion” box.
Step 6: Select “Convert.”
What to Do When Some Data Is Missing?
Salesforce will automatically map “Standard” Lead fields to their corresponding objects using the above-mentioned steps.
But, it will not map custom fields created on your Lead object. You must have manually configured those leads in your Salesforce Setup using the Lead Conversion Field Mapping feature.
That means you must configure the “data field map” between the Lead and the objects to which the Lead is converted (Account, Contact, Opportunity) so that no data is lost during conversion.