Westfield says it has introduced new âinvitingâ and âengagingâ digital directories at John F. Kennedy International Airport (JFK) Terminal 8 and George Bush Intercontinental Airport (IAH) Terminal E. As reported, the US-based Westfield Corporation invited âairport thought leaders and innovatorsâ from all over the US (in November) to explore the role of technology in airport innovation under its mantra, âOne Airport Journey. One Holistic Experience.â Westfield first spoke of this mantra in early November, when it said it had introduced a new approach to airport development âthat will transform the customer experience and grow both airports and airline non-aeronautical revenuesâ. âThe inviting, accessible digital directories are one of the ways we engage with travellers to create a more efficient journey,â said Dominic Lowe, Executive Vice President, Westfield. âWeâre making the physical and digital airport experience unique and customizable for every customer.â