occasionally subtle
Love Begins
taylor price
Not today Justin
EXPECTATIONS
Cosimo Galluzzi
RMH
noise dept.
roma★
pixel skylines
Game Changer & Make Some Noise
oozey mess
KIROKAZE
Keni
YOU ARE THE REASON
No title available
No title available
#extradirty
Monterey Bay Aquarium
shark vs the universe
seen from Türkiye
seen from Türkiye
seen from Italy
seen from United States
seen from United States
seen from Peru
seen from Türkiye
seen from Türkiye
seen from Australia
seen from United Kingdom
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seen from Jamaica
seen from United Arab Emirates
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@retailtherapygroup-blog
Less Is More
One area of stores that can easily be overlooked is the cash/wrap or cash register area. It doesn’t seem that we put enough thought into it being a sales-building area but view it as a functional necessity. We can lose sales for sure if it’s not given enough TLC. (more…)
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Urgent!!!
Have you ever had the feeling that everything is urgent in retail? That’s because it is! No joke…things need to be done yesterday, or at the very least, done right now. How can I get it all done without losing my mind? (more…)
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Recovery
Feel beat up after Black Friday weekend? Undoubtedly, you may have a few blisters on your feet, a sore back, or are jonesing for your next day off! (more…)
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How many of you have ever had one of those 9:00 to 5:00 jobs where you could go home, relax, and not stress about your job for the remainder of the day? Retail isn’t one of those jobs! (more…)
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Big or Little?
Early on in our retail careers, when we were offered a store, sometimes we had more than one option. What a great choice to be faced with! (more…)
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Free Webinar
We still have affiliations with various groups in the retail/management field. On December 6, 2016, a 1-hour webinar on How to Lead and Empower your Customer Service Team will be broadcast. Webinar times are 2:00 p.m. EST time, 1:00 p.m. CT, 12:00 noon MT, 11:00 a.m. Pacific, 10:00 a.m. Alaska, and 9:00 a.m. Hawaii.
If any of you are interested, please send me your email address (we promise to…
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How Not to Lose Customers
Here’s a question for you. How many of you have started the arduous task of Holiday shopping only to find that after compiling your list, setting aside the time to perhaps shop at multiple locations, battle traffic in the parking lot, deal with others who are experiencing similar stress that once we’ve made our way into selected stores, we are faced with untrained or under-trained sales…
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Hats Off To You
We were chatting and chuckling just the other day about some of our fondest…or not so fond memories of our time in retail. WOW! When we put some of them together, we couldn’t believe some of the things we have dealt with over the years and what YOU are dealing with on a day-to-day basis. Hats off to you! (more…)
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Non-Verbal Communication
On October 26, we posted an article on body language. We found some terrific reference material from our friends at HelpGuide.org that will layer in some further clarity on the subject. (more…)
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You Are Speaking My Language
You Are Speaking My Language
You are speaking my language and its body language! We all know some of the obvious body language do’s and dont’s such as smiling versus wearing a frown, making eye contact, and not crossing your arms when engaging others. But there is so much more! (more…)
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What Is Black Friday?
What Is Black Friday?
The term Black Friday originated early in the 1950’s and was used to describe the likelihood of workers calling off sick the day after Thanksgiving so they could have four (4) days off in a row. (more…)
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One of the challenges in the retail field is how NOT to get stuck in a rut and how to keep your perspective fresh. How in the world can you do that when you are within your own four (4) walls everyday? (more…)
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It’s Almost Here! We are the Retail Therapy Group and we approved this message.
RU All Set?
Oh, man! If we had a nickel for every time we’ve heard that question when we were anywhere the cash register area, we’d be rich! Although this dynamic would not apply to Big Box stores or whenever you have dedicated cashiers, it most certainly applies to most specialty retail, most of the time. (more…)
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Time "All great achievements require time." ~Maya Angelou~
Conversion
When we hear the word conversion, many of us turn our thoughts to football. The definition of conversion, as it relates to football, is ‘the act of scoring an extra point after a touchdown’. However, conversion is extremely important in retail! (more…)
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Let's Party...NOT!
Let’s Party…NOT!
No matter what position you may hold, it’s safe to say that you will be invited to meetings. Meetings are so fun as they are a terrific way to build relationships, brainstorm ideas, and expand your knowledge. Often times, you will find it necessary to stay in a hotel due to geography and the length of your meeting. (more…)
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