It has come to our attention that we haven’t been clear enough with our community management vision. Therefore, I’m going to address the big talking points one by one.
1) The moderation team + Negative criticism claim
For all of our server’s existence, I have never seen a mod abuse of their power or shut down negative criticism. Ever. I’ve asked around plenty and have confirmed with our discord members that this is, in fact, a false claim. Nobody has been able to provide proof of this so far.
It’s important to note that mod team’s job has been and will continue to be the safety and well-being of this server’s members. These people have put themselves on the frontlines of so many things to keep you guys safe from doxxers, racists, and general unsavory people. They’re not perfect, but they’ve been doing their job spectacularly well so far.
On that note, this is why when a mod tells you to drop something, they have their reasons. But I know for a fact that you giving negative feedback is not one of them. In fact, multiple people have given us negative reviews here, and none of them have been reprimanded. Why? Because the one and only rule is to keep it civil and constructive. If you do that, then there’s no problem. If you’re being rude, then yes, of course, the mods are going to come after you.
That being said, if ever you spot an issue with a mod, you think they’re being too harsh, toxic or abusing perms, then please contact an Admin. Admins are here to deal with this behavior and stop it. We’re here for you.
2) The switch from Tumblr to Discord for interactivity
Our discord server has been created by fans to facilitate interactions with each other. Recently, it got given to me in order to make this server into an official community server. That being said, the purpose stays the same: this server is meant for fans to interact and engage with them in a more efficient manner, as well as for us, the devs to do so. The point of this is to grow the community.
Our social media accounts are the window by which the outside world sees us. They’re here to give announcements and get traction to our games. Those two platforms are extremely different, and it is nearly impossible to re-create the same vibe and environment of discord on our SM platforms (and vice-versa).
Furthermore, with Dulcet about to host three games made by three different creators with three different release schedules, conducting events on our Tumblr and Insta is pretty much a logistical nightmare. For now, it’s a lot more efficient to do so on Discord.
That being said, with the addition of our new community manager, all of our social media platforms should be a lot more active. In fact, I’m sure you guys saw this already with our launch campaign for Black Tarot. We’re not abandoning our outside social media guys. But if it happens that our get a lot more engagement here (and we do), you can’t blame our content creators for the next point…
3) Discord exclusives + Celebrity cult (???)
Let’s get something clear: If any, and I mean any (yes, that includes me) Dulcet creator involves themselves in this kinda celebrity worship cult behavior as claimed, I will be the first to nip it in the bud. But to be honest? I haven’t seen it happen so far. All I’ve seen is people uplifting each other, and that is regardless of whether they are devs or players. If you pay a little bit attention, you’ll see that people get complimented left and right on this server. That’s just the nature of this (incredible) community.
Furthermore, I know that @the-andy-world @zenothemanager and I gone out of our way to treat you guys like our friends and stay approachable to the fans. It’s important to us that everyone is treated equally.
On that note: None of our creators are obligated to give you exclusives. They’re human. They’re doing this out of the joy of their hearts, and they’re doing this for free. Literally all you need to do is be slightly active here in order to reach level 1, and you get access to exclusive stuff. I’d like to point out that other developers will literally only do this through Patreon… and even then. I understand that you guys want content, but please, let’s not get entitled towards to people who produce that content. Especially when they don’t have to do it.
4) Fandom content creators
Fandom content creators do not owe you anything. Fanartists and fanwriters do not need to post their content on Tumblr or any other platform. They don’t even need to post it on our discord. It’s their content, their time, their effort… and they’re sharing this from the heart. Please be thankful for that, because I know I am.
If they decide to be active here. That’s their choice. If they decide to only be active on social media? Also their choice. It’s in no way Dulcet Games’ responsibility as to where they post their stuff. Just like we don’t have the right to tell them what to do, please know that you don’t either.
Also, if a fan content maker decides to post here but not on social media… They most likely have good reasons for that. Please consider that.
Lastly, I want to re-iterate that everyone here is open to your opinion, as long as it is said respectfully. Feel free to DM me, the mods or the admins for further clarification.
Thank you all for reading and happy playing!