I asked support about the bugs too
I explained the problems I've found so far, like the message about losing the illu with Nevra and Lance when you actually have them, making some people pay for them for no reason, and the fact that I haven't find a single person in the entire fandom (at least, among here, discord, twitter and facebook) who got Leiftan's illu without paying for it.
They said they are checking Nevra's illu, but the others are all fine (lie as I got my Lance illu right after the "you missed the illu", but let's say they already fixed that one, even if I haven't check again).
Assuming they are not again lying about bugs so they can get people to pay more trying to get impossible illus as it happened with ML before, if Leiftan's illu is alright, we already know:
It doesn't depend on one choice, as basically everyone had been trying anything so far and nobody unlocked it yet.
It doesn't depend on setting or not the crush, as people have tried both ways and lost it either way.
It doesn't depend on lom, as people with 40%-100% have tried and they all missed it.
It doesn't depend on the father's lom, as people tried getting it up, down and keeping it neutral already but it never worked.
The only other option that pops into my head is that it depends on a specific combination of choices up to the point of the illu (and let's assume a good lom, since it makes no sense if you're not supposed to have it), there are 5 choices up to that moment, one of them skips a choice, which means around 190 combinations where 1 could work (could being the key word as it's probably simply bugged), so even if that's not the case, as a general thought: FᴗCK YOU, BEEMOOV.














