#comptia research

[techimageryan-blog]

Concerns about revenue, staffing and the impact of cloud computing are causing IT channel companies to take a "go-slow," yet steady approach to managed services. CompTIA surveyed 400 IT solution-provider and channel firms for its new "Trends in Managed Services Operations" study, which revealed that half of all channel firms provide managed services either exclusively or as part of a broader business portfolio – up from just 40 percent in 2011. Another 17 percent of companies expect their managed-services business to account for three-quarters or more of their total revenue over the next five years, CompTIA said. Just under two-thirds of firms see managed services as an escalating share of overall revenue during that time.

[techimageryan-blog]

Renewed uncertainty about global economic conditions outweighed more positive sentiments about prospects for the information technology (IT) industry in the latest CompTIA IT Industry Business Confidence Index, the quarterly survey from the leading non-profit association for the IT industry. The index slipped 2.2 percentage points in Q3, falling to 54.5 on a 100-point scale. By comparison, the Q2 reading of 56.7 was the highest index level in more than a year. The index’s six-month outlook projects a modest increase of 3.1 points.

[techimageryan-blog]