The audacity of customers coming up to me and asking me for things.
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The audacity of customers coming up to me and asking me for things.
if you just leave trash on the counter after paying for your things youre a piece of shit. use your words. "could you please throw this away for me?" how hard is that???? fucking impossible apparently. get a disease.
things i wish i could tell customers
official timelines for when an issue gets solved are not affected by you being mad. attempting to convince me that this is bad customer service will not change the timeline either
i am not withholding solutions because i feel like being mean, i actually cannot do anything else. this is a fact not a logic puzzle for you to solve
you trying to email the CEO or DM him on twitter does not increase the urgency with which your issue gets solved, but it does increase how much of an asshole everyone trying to help you thinks you are
even when you do attempt to contact the CEO, he just lets us know and pushes the issue back to us because it turns out the people who know the most about customer issues are those on the customer support team and not the literal CEO who has things to do today besides deal with your problem
when we tell you "we'll let you know when we have more information" that is not us trying to just get you to fuck off. we actually are also waiting on information and we will let you know when we have it and you getting mad at us will not make you get information any faster
contacting us a million times does not make us get the information any faster, but it does mean we have to wade through a million more tickets when we're trying to glean meaningful information about your case from your email history and really clutter up all our avenues of communication with you
please just relax for two fucking seconds. i know that you only ever contact us when something goes wrong but please trust us that we are doing all we can, and aren't just being needlessly cruel. we also want to solve your issue so we can clear your case and it feels good to help people but not when they get angry at you for things that you legitimately cannot do anything about
Custies will hand you a ticket with 'sorry, you cannot cut our lavender' literally printed on it and then act like they've been scammed when u tell them they can't cut the lavender
Natasha is a champion of supporting Black owned businesses and she has encouraged and supported me so much. AND! She is super prepared. She came with cool packs and everything for her #coquito and jams. She got a couple of each. Everybody needs to get them a Natasha. Thank you Natasha for being an amazing customer and stellar supporter!!! So...have you gotten you Jam? We're #SHIPPING NOW! Hit the link in the bio and order your jar. Allow 3-5 days for processing and shipping (meaning it's just me and you gotta give a broad some time 😅😅😅) #custies #customers #customerservice #customerappreciation #thatsmamasjam #mamatanyaskitchen #coquito
Natasha is a champion of supporting Black owned businesses and she has encouraged and supported me so much. AND! She is super prepared. She came with cool packs and everything for her #coquito and jams. She got a couple of each. Everybody needs to get them a Natasha. Thank you Natasha for being an amazing customer and stellar supporter!!! So...have you gotten you Jam? We're #SHIPPING NOW! Hit the link in the bio and order your jar. Allow 3-5 days for processing and shipping (meaning it's just me and you gotta give a broad some time 😅😅😅) #custies #customers #customerservice #customerappreciation #thatsmamasjam #mamatanyaskitchen #coquito
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i’ve been sensing “enlightened vibrations” &
I seriously get such a kick out of all these new age metaphysically brainwashed crystal-kids. even if your “third eye” was decalcified you’d blame the tap water for having a bad day. It is indeed impossible to make the atoms in your body change speeds of vibration at will, unless of course you’re living in some sort of fictional marvel superhero world. Yes, this is a scientific fact and no, drinking kombucha and rubbing beeswax in your dirty hair will not redeem the negativity in your life.