#email update

[shopwitchvamp]

Our email announcement is out now - a lot has happened with moving, and we need to reopen sooner than planned. You can check out coming soon restock items -here-! See you all on the 27th ❤!!

[grahazine]

Inspiration Zine Update 3

Thank you for your support of this project! As of this time, we have multiple important developments that we would like to review with you.

Important links are hyperlinked in the relevant section(s) of the email, as well as listed at the bottom for ease of access. If any of the links do not work, or you have any difficulty accessing them, please contact us so a moderator can assist you.

Below is a breakdown of all production updates up to November 30th, 2022.

Twitter Instability Due to the ongoing issues with Twitter since the advent of Elon's Bad Decisions Bingo, we've elected to make a back-up Tumblr blog to house updates and other project info in tandem with our Twitter account. Check it out here!

Additionally, all update emails will have their contents cross-posted on Tumblr for ease of access. We've struggled to get MailChimp and other mailing services to work for this type of correspondence, but every service we've tried has missed at least 50~ people despite them being in the mailing list and listed as "active" rather than "unsubscribed." We hope that this helps everyone access the info they need with ease, whether or not it arrives in your email Inbox or Tumblr Dashboard.

Production & Proofing As of this time, all of our merch items are now in production and our zines are in the proofing stage. Our Product Photo Twitter thread updates regularly as product arrives. The thread includes photos & video of samples as we receive them from the manufacturers. It also lists any product revisions that affect customers (ie. Tote bag finishing change). The estimated manufacturing time varies by product. Below are loose estimates of when the production for each category of product should be complete. These estimates do not include shipping time or any potential reprints.

Paper Merch - 1-2 weeks (RECEIVED)

Acrylic Merch - 4-8 weeks (SHIPPED)

Music Boxes - 6-8 weeks ( RECEIVED )

Tote Bags - 4-6 weeks (RECEIVED)

Enamel Pins - 3-6 weeks (RECEIVED)

Washi Tape, Sticky Notes, Lanyards, Zippered Pouches - 4-8 weeks (SHIPPED)

As our remaining merch items are shipping to us from overseas during the holiday season, we expect them to arrive within the next 3-4 weeks, rather than the manufacturer's estimate of 15-20 days (as that is based on standard shipping times and not the holiday rush). Photos of the arrivals will be posted once they've been disinfected and checked to ensure that product is up to spec. We'll make sure to post updates to Twitter as soon as the merch packages arrive (which will be long before the end of December, we hope).

As of the current time, our zines have been submitted to the printer and are in production. Unfortunately, the paper stock being used for the book interiors is in backorder and we have been informed by the printer that our order will be delayed until they receive the paper stock we need for the remainder of the books. The good news: the books should be done by Jan 1-15th at the latest! The bad news: all standard orders will definitely not be on the way in time for your holiday(s) of choice.

Updated Schedule

Aug 30th: all product is ordered (COMPLETE)

Sept 20th: product photos from manus are available

Oct 30th: all (if not most) product has arrived

Nov 14-Dec 30: shipping begins (totes & music box orders only)

December 2-9: digital fulfillment sent out in batches

Jan-Feb: shipping for all remaining orders completed

If you need to update your shipping address at any point prior to the shipping period, please use the Address Update Form available here.

The information submitted via this form is secure and will only be seen by Mod Kiri as part of the product fulfillment process. Your address and other private information will not be shared, redistributed, or publicized in any way (with the exception of submitting to USPS for shipping purposes).

Important Links

Address Update Form

Customer Feedback Form

Product Photos Thread

Thank you for your support and patience! We can't wait to show you the zine! If you have any questions or concerns, please contact us via DM, Askbox, or send us an email.

[voltronhalloweenzine]

                             All emails have been sent!

If you didn’t receive an email, please check your spam folder, then contact us here or at [email protected]! Be sure to provide the email that you applied with in your message so we can assist you quicker!

If you applied for more than position in the zine, please be sure to check what you got accepted for! 

We’d like to take this opportunity to thank everyone who applied to this zine, followed the blog and twitter account, and shared our posts through this process! We received 154 amazing apps for this zine (85 artists, 42 writers, 15 cover artists, and 29 merch artists), and it was incredibly difficult to narrow it down to just 36 participants. It was an honor to be allowed to see so many amazing art pieces and read so many phenomenal stories, and we hope that no matter what the results are for this zine, all of you continue creating.

                                  Twitter | Timeline | FAQ

What this means now:

If you received a rejection email but signed up to be a pinch hitter, we could potentially be contacting you in the future. However, signing up to be a pinch hitter on your application doesn’t mean that you’re required to be one at a later date! If we contact you and don’t hear a response within 24 hours, we’ll contact another pinch hitter to take that space.

If you received an acceptance email, you’ll have 48 hours to respond to the form provided in the email before your spot is forfeited to a pinch hitter. If you find that you’ll be unable to fill out the form for whatever reason, please contact us here or at [email protected]! It’s recommended that you also join our zine server to get the fastest updates, but it’s not required. We’ll also be asking for a more solid example of what you’re anticipating to create for the zine, and we’ll be checking in with each participant to be totally sure that everyone knows what they need to do before the first check-in!

Once again, we mods have been absolutely humbled by the sheer amount of wonderful and talented people who have applied to this zine. It’s impossible to express our gratitude fully, but we hope that we can all work together to create a zine that everyone involved with the process can be proud of.

If you have any questions or concerns, please feel free to contact us here, on twitter, at [email protected], or you can contact the mods at @bluest-paladin, @curionabang, @oneyedkaneking

[komahinazine-blog]

All our emails have been sent out at this point. Our accepted artists have been contacted and assembled into our server, so if you have not received an email by this point, it is more than likely the rejection emails have failed to send properly due to the volume of them. We did have to pick 25 of you from over 100 applications, so please don’t feel discouraged! Everyone’s work was awesome and we hope you keep creating <3

Regardless, we appreciate everyone who took the time to sign up for the zine and hope you will support the official release! Thank you for your continued interest and love!

[grahazine]

Tracking Issue Update

Hey there! This is Mod Kiri, your shipping moderator and professional USPS-harasser, here to provide an update related to the previous order issue notification.

The parcels have been located and were safely picked up and catalogued. If you are receiving this email, it's because your order is accounted for and will be shipped back out via UPS as soon as it has been inspected for damage.

New tracking will be provided. Prior USPS tracking numbers are no longer valid, unless your parcel has already been scanned in and is on the way (which applies to a small portion of packages that were undamaged and could be dropped off at a different location already).

Please keep an eye out for new tracking information through UPS* ** within the next week or so!

*If you are in an area that can only be serviced by USPS (usually rural addresses), you will have your parcel shipped out through USPS under a different tracking number and package type that will be faster and more reliable.

**International parcels almost all are handled by USPS as part of PirateShip's Simple Export parcel handling. Unless you are within a country with a reduced int'l export rate from the US, we may still need to ship via USPS as the alternatives are $40 and up, rather than $20-28.

I apologize for the delays with your order and will be doing my best to expedite this process. I am working with a local friend for inspection and repackaging for the time being, as I am down with COVID and do not feel comfortable handling the interiors of parcels just in case of contamination. I am still available to handle digital order issues and to coordinate order replacement/sending of missing items, though! I'm just not handling the repackaging portion of the work until I am recovered and no longer contagious.*

*As of this time, I have not recovered virtually at all. If anything, my symptoms have gotten worse, and I am working on transitioning many of my responsibilities (including physical shipping) to other moderators. I understand that the consistent delays are a source of great frustration for everyone and the team is working to get a handle on things as quickly as possible, as we can no longer count on my availability and health. 

With all of that said, please don't hesitate to reach out if you have any further issues or questions.

Let us know if you have any further issues at any point by filling out our Report Form! This is an optional form intended to make it easier for customers to get in touch with a moderator regarding physical or digital order issues. While we are requesting that customers with missing or frozen tracking fill it out so we can know who is affected by this issue, specifically, it works for all other order fulfillment issues as well! If you are one of the affected customers, thank you so much for reaching out through the form to let us know that your package is affected by this issue so we can make sure to fix it! You're a huge help!

If your order is missing items, has sustained damage, is incorrect, or you're missing digital download info, feel free to submit a ticket through that form as well! We're working to streamline our contact and resolution process to make it easier and faster for the customer and for us, as we currently have a backup of emails that need handling and no consolidated list of all active tickets to ensure they're all handled fully and in a timely manner.

Thank you again for your patience, understanding, and support of this project. We hope that this is the last issue we have with USPS (and in general). You deserve accountability, transparency, and to receive your order asap!

[goromcomzine]

✨Reminder to check your spam for an email from us!

If you haven't gotten an email yet, the last wave of emails is going out TOMORROW.

[attackoftheblerds]

Changes and Updates Our email system and videos/recordings from 2018 have been recovered. It has been a while since we started making changes to Attack of the Blerds.

[roadhog-fanzine]

Further Email Updates

Hello everyone! The email issue has now been fixed; we have re-sent them from an email address we know is functioning after our current one failed sending once more. As a result, it will not be used again to avoid this problem. A few asks and messages have stacked up and we hope the re-send answers these, though we will still be going through and answering them.

Thank you for your exorbitant patience, and again, we sincerely cannot apologize enough for the unforeseen event that resulted in a lack of professionalism. If you still have not received either an acceptance or rejection email after this functioning batch, please reach out to us.

Thank you!