As Long as I'm Thinking about Job Interview Stuff
Here's my general pattern for answering the "Tell us about time you failed / dealt with a bad co-worker / had to struggle to complete something /etc."
These questions are asked to suss out if you're an asshole. The reason there's more than one of them is to see if you have a shit talking problem that can take a little time to show itself. Basically, interviewers are trying to get a sense of if you're gonna be a fucking problem once you're comfortable at a new workplace.
I literally once watched myself lose a job because the managers asked, "How do you deal with people who might be temperamental at times?" It was a software company, so I figured they meant "At least one of our engineers is a huge asshole, but we think he's worth keeping around even if he yells at people." And so I said, "Look, we all have our moments, and I do my best to be understanding if someone's having a tough time. I think it's important to remember we're all working together and trying to make something succeed. That being said, if the problem is I'm getting yelled at because someone else is being unprofessional, I'm not going to stand there and allow that abuse. I will be talking to HR, at a minimum, and if that doesn't resolve it, I will take care of it myself."
And, let me be clear, the moment any positive vibes left the room was when I said, "I'm not gonna stand there and allow that abuse." Which told me EXACTLY how they were handling the situation currently.
Anyway, sorry for the recipe blog wander. Back to the point. Here's how I handle the questions where they want you to discuss something negative.
I take a moment to think. Yes, I know the question is coming and already have a few options picked for an answer, but taking a moment to think before answering means I'm not gonna stumble over my words when I start.
Start with the negative. If the question is, "Tell us about dealing with a difficult co-worker," Start at the problem. "Well, I remember once I worked with someone who really didn't like answering questions via email."
Explain why it made the job difficult. "Given that what I do is focused on getting things written down, I prefer sending questions via email whenever possible so I always have a clear starting point on the information I use, even if the information changes a lot through conversation."
Restate the problem as the beginning of the solution. "But, this person didn't like to answer questions in writing, so I started going over to his desk and asking him the questions."
Say something nice about the problem. "He was great face-to-face. Always happy to help."
Explain the solution. "And it turned out he was happy to read anything I would print out and hand him. So, I'd go ask him the questions, go back to my desk and do a first draft based on what he'd said, and then give him a physical copy to mark up."
Stamp a positive final remark on it. "Once I realized how to best communicate with him, he was very open to helping. If I walked over with a first draft, he'd just look at it right then so I could make updates as quickly as possible. And he started letting me know if there were any major design changes on the way and explaining it to me earlier in the process, which made it easier to make updates."
That's my technique. The biggest thing of it, I think, is to make sure your answer is sincere. Don't use a situation where you still want to shove someone into traffic. Pick a situation where you feel like it actually turned out well in the end.











