#lift14

[whatthefuture]

#WhatTheFuture Nº 27

What if your government gives you a basic monthly income? [► 3 min ]   

Would you like to see yourself seeing your self? [2 min]

Are you familiar with spatial storytelling?  [► 1 min]  

Will Genetic Fractals ignite a revolution in 3D printing?    [3 min]  

Why is Venice the perfect city to build a time machine? [►  10 min]

Will flying robots be the builders of tomorrow?  [► 8 min] 

What if we match biology and digital imaging?  [► 3 min] 

[swissusability]

How can we improve the involvement of customers to make our products great?

Last week I was at the Lift Conference in Geneva and on the train from Zurich to Geneva I moderated a workshop. The question we tried to solve was "How can we improve the involvement of customers to make our products great?"

Image by courtesy of Frederike Braitinger.

Here a picture of the resulting flipchart. Unfortunately the post-its are in German.

An example of such a involvement of a customer could be: Your mobile phone has a poor signal when you are at home. So you contact your phone company to tell them about it. Now it's very important how they respond. Left side of the flipchart: Emotions that the phone company wants to produce after giving feedback to the customers Right side of the flipchart: Solutions that help the phone company to create these emotions.

Of course this not only holds for service providers like phone companies, but also retailers, internet startups etc. etc. Want to improve upon this flipchart? Write your feedback in the comment of this blog post or get in contact with me.

[imperfectfuture-lift14]

Thanks to the LIFT team for this opportunity.

[bbstudiolab-blog]

imagine a poster for a band or a concert ?

[bbstudiolab-blog]

TALKING POSTER

This is an experiment with conductive ink on an existing poster.

The words on Lift Conference 2014 poster are "touchable" and trigger a voice saying the words one has just touched. Using only ink and traditional paper, we connected the poster with a sparkfun board (capacitive touch sensor), an arduino nano and paper clips.

Many experiment with different conductive inks were necessary to reach an acceptable result.

We tested the poster during the 3 days of Lift Conference 2014 and proved the high reliability of our technical solution.