#nutcases everywhere

[tijuanaus]

Everybody needs a long term therapy

[mass-mind-control]

[jugsss]

Advice #1 from Bec: Never date your exes ex, they were obviously an ex for a reason.

[kiwacake]

another work rant no really this one is good

So in relation to my last work rant, the really irritating girl's mom (the manager) and my store's general manager actually almost got into a fight about her "good enough" attitude, and that's coming straight from my manager's mouth. I knew he was going to ask about the warning since that was my first one in the 1.5+ years I've worked there, so I practiced how I was going to handle it. When he asked me what happened "I don't want to talk about it." Why? "Because you're best friends with her mother." Then he asked me what happened anyway and I told him  how frustrated she was making me and how I had to keep correcting her and how she was pissing the customers off too and he told me that he was fed up with her attitude too. I feel like I can actually talk to him about my concerns now, even though he keeps kissing the ass of an employee who should have already been fired.

*claps* Onto the next one!

This lady was ordering for her family. Normally all of the customers ordering really blend together and I don't remember specific orders, but this lady stood out mostly because we were trying to relieve the girl taking the order since she was technically off the clock at the moment (she insisted on finishing the order anyway). I remember watching her write what they lady said down and they woman would say "I don't want any mayo. Or mustard. ...NO. I don't want you to put no mayo or no mustard. I want all the veggies." "Okay... so you wanted everything on that burger?" "NO. I SAID I DO NOT WANT MUSTARD OR MAYO." She went on to cause more havoc then the ticket was released to me (yes the employee got away safe :P ) and I made sure to read it back slowly enough so that the woman and her husband could hear everything. They looked me in the eye and then at each other and said everything was correct and paid. Afterward the drink person told me the woman kept trying to get free drinks by saying they only got half of them when they clearly had the same amount of people as they did drinks (no this drink person did not give in). Almost a full hour later the dad comes to get his kids ice cream and asks about chocolate syrup and I told him it was a little bit extra and he said "That's alright, nevermind" and he took the ice cream. A few minutes later the wife comes back up and finds our manager among us employees and starts bitching. And I mean BITCHING.

She complained about literally EVERYTHING from our front crew (me, the ticket taker, and drink person) being stupid to our cooks and food preps being incompetent. She complained that we gave them the wrong kids meal (the corrected this to her demands earlier on when it happened, even though we gave her what she ordered) and then how we made her child wait as we made chicken strips to replace the grilled cheese she really ordered. She complained about the kid's fries getting cold (five minutes. none of our food gets that cold that fast???) and when they got the chicken (that they can see us making-everything to order) she said it was too hot. "HOW DO YOU EXPECT A FIVE YEAR OLD TO EAT SOMETHING THAT HOT?" (only person to ever complain about how hot our food was temperature wise). And she bitched about how the burgers were labeled wrong and how they got the burgers mixed up and her kid's were switched or something and it never occurred to them to swap their burgers??? But she HAD to order them to make a brand new burger because cooties?? and "WHAT KIND OF PLACE MAKES ICE CREAM TOPPINGS EXTRA?"

The entire time our manager smiled and apologized and asked how she could make this okay and offered the replaced items refunded.The lady was so pissed at the smiles she told our manager (really one of the nicest ladies I've ever met) that she didn't want her apologies and that they meant nothing to her. the manager refunded everything the lady asked for and then the lady complained about our service and demanded our general manager's number so she could speak to him because she wanted to make sure he knew everything that happened and she confessed to taking pictures of us while we were "eating and goofing around" (lol those people were on break, that's what you do when you're on break??) and she took pics of me and my drink person after her rage-out when we were standing up front. (there was no one in line and we were dead except for this crazy lady and a couple other people.)

um haha lady? This is private property. Those photos were illegally taken and you should probably delete them asap??

The cherry on it all was that after her outburst they kinda got the fuck out of dodge and the husband came to get a refill and he wouldn't look me in the eye omfg he was so embarrassed!!