Day 6 (Dear Intern Diary)
Dear Intern Diary,
With this job I found four types of clients that I had to work with. The first type of clients is the ones who are very specific in what they want. The second type is the one who is not sure of what they want. The third type is the one who doesn’t exactly know what they want, but they are sure of what they don’t want. And the four type, the one who says that they want you to do something but they put you on hold waiting for them to appear with the things that you asked for them (like images, logos, the whole design that someone else did but in another format that I can edit the job) and they suddenly disappear because you explain to them that you need those or you can’t work what they ask for. Yeah, that has been my client. So this person has been calling all week long, nobody wanted to do the job and the boss puts me on charge -which I didn’t mind because I didn’t have much work to do-. The task was easy: edit some parts of the document that was already designed so it can be later pressed in brochures and a roll up (roll up: the big banner of fabric that you see in any event at the entrance of the door, clearly you are not noticing that because we all know that you just want to sit down in the event and later have the free food that they give at the end). Sounds easy the task, right? Well, it could have been easy if the client had sent it on an edited format, but she sends it on PDF. I communicated with her and she went like “Oh, sorry… It’s just the artist had sent me this one”. I understand, it’s not her fault, but then I ask her to communicate with him and send her in one of the formats that we work. She never answered my emails or phone calls… That was my day, knowing about the fourth type of client.