Cashier Complaints

Retail problems are real problems.

[cashiercomplaints]

The amount of times I heard “I want a manager” today for issues that 100% did not require a manager…

Ah, retail.

[cashiercomplaints]

[cashiercomplaints]

Imagine being talked to at work bedside your response time is “0.8 of a second” outside the “ideal range”

I love retail lol

[rudolphsb9]

Customers need to be better guests and i am not kidding.

[cashiercomplaints]

Coworker called a manager to have them let me into a locked office to retrieve something she assumed the manager wouldn’t be able to find. Since I’m one of three people who work in said office, my coworker figured it would just be easier if the manager let me inside and I grabbed what was needed really quick.

Manager comes up and starts yelling at me over something entirely different that was happening at the service desk. I, taken completely off guard by it, said “I have nothing to do with any of that. I’m not sure how I even got roped into doing this.”

They immediately closed the office door on me and said they’d call someone else to find what they needed to be looking for…

So you can be upset at me for standing up for myself and and telling you that I’m not working at the service desk and I’m not responsible for what you’re mad at… but I can’t be upset that you’re yelling at me for something I have no control over? Alright. We love that logic. We also love how you slammed a door shut on me. What are you, a child?

[cashiercomplaints]

[cashiercomplaints]

Sometimes, I get tired of all the metrics that corporate wants to keep track of and the mundane things we get yelled at on a daily basis.

“You’re not utilizing hand scanners at the self checkouts enough.” “Your tender time is too slow. I don’t care if your customer is old and fumbling around with their payment… you should be faster.” “You didn’t key in enough birthdates.” “Your AI score is low because you’re hitting what it thinks is the wrong button or you’re not having the customer scan the missed item. They didn’t have a missed item? They’re doing separate transactions? It’s mad at their baby in the shopping cart? Doesn’t matter. You’re not doing good enough.”

[cashiercomplaints]

“This said it would be half off the sticker.”

“Yes. It took $10.50 off.”

“But it said it would be half off the sticker…”

“Yes… and it took $10.50 off…”

“I thought it would take half off the $21. I guess I’m just confused.”

“Yes… $10.50 came off the $21.”

[theelysiandrug]

Vent:

Retail.

[cashiercomplaints]

“These are supposed to be buy one, get one for $1.”

“Yes… so if you can see here, it charged you $6.18 and beneath it, it says -$2.09 so your total is $4.09 for the both.”

“I don’t understand. It should be $4.09. It says $6.18.”

“It says $6.18 - 2.09. That’s $4.09. You have to kind of do the math to see it reflected here. You’ll be able to better see it on the paper receipt.”

“Maybe we should go to a real register,” says the husband.

My brain: it’s literally going to display the same way at another register, but please, go waste your time elsewhere. I can’t make you do simple math.

[cashiercomplaints]

“Can I get someone over by the bikes? I wasn’t able to find anyone.”

Me: *tries to phone someone for assistance*

Literally 30 seconds later… “Forget it! I’ll take my business somewhere else! It shouldn’t be this hard to find a person!”

Huh. Shouldn’t be hard to wait more than 30 seconds either for assistance and shouldn’t yell at the people willing to help, but BYE! ✌🏻

[cashiercomplaints]

I genuinely will never understand that the longer I work where I do, the worse my schedule becomes. My seniority seems to mean nothing. If you’re full time, you get screwed over.

[cashiercomplaints]

Dear crotchety old man who always complains when we don’t have a particular size plastic bag he prefers when he checks out: I don’t like you.

I haven’t liked you for years.

The fact you are so rude and so disrespectful over f*cking plastic bags blows my mind.

I love that you always argue back with everyone who tells you that we don’t have any to offer… as if we have nothing better to do than lie about a f*cking plastic bag.

I love that you always threaten to call corporate as well. They’re not going to give a f*ck that you couldn’t receive a large plastic bag. I don’t know why you act so inconvenienced each time you’re in. We only used to carry these bags around the holiday season in the first place nor can we control the frequency of when they get shipped to the store for use, because again, they’re more of a Christmas “convenience”.

Here’s an idea - maybe bring some of the 97 large plastic bags that you take each time you come in with you whenever you choose to come shopping if you’re that concerned about them and feel that you need to have them. Invest in large reusable bags for $1 if it makes carrying your groceries onto public transit easier for you.

[thriftstoregoofs]

been imagining my job as if it's a sitcom with a massive ensemble cast. it helps me to withstand the psychological damage that customers inflict upon me each day

[viralfunplanet-blog]

The Self-Checkout Walk of Shame 🛒🤡

There is no humility quite like standing under a flashing red light while a robotic voice repeats "Please wait for assistance" for the entire store to hear. 🚨 You’re just standing there with your hands folded, trying to look as innocent and non-threatening as possible while the one employee on duty finishes a 10-minute conversation three aisles away. You’ve scanned one (1) bag of chips and somehow the machine thinks you’re trying to pull a heist. It’s a test of patience, a test of character, and a reminder that we are all just one "unexpected item in bagging area" away from a total villain arc. 🙃✨

Reblog if you've ever been personally victimized by a self-checkout machine and follow for more daily relatable chaos.

[steal-this-idea]

The curse of being one who capably provides patient and/or excellent customer service is that you slowly accumulate your store's worst customers who will now insist on being served by you and only you

[cashiercomplaints]

“You can’t look up an item for me to see if you carry it? I can do that at home on my computer!”

“No, I do not have a way to look that information up for you without the item or a shelf tag that has its UPC.”

“There are no items and no shelf tag.”

“Then it’s safe to say we don’t carry the item…”